Ratings based on 602 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from San Francisco, CA

Decent hotel

Posted 28-Dec-2015
Pros: Hotel Staff
Cons: Facilities
Location: Outlet mall, and food options near outlet mall.
Decent hotel. Close drive to the outlet mall. Good for breakfast. The room facilities were decent. Staff was pretty good.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sacramento, CA

Posted 15-Dec-2015
Pros: location and helpfulness of staff
Cons: room lighting
Hotel was perfect in all ways except for lighting, which is insufficient for reading. Reading lamps are needed. Hotel staff was very courteous and helpful
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location. Easy on and off of freeway.

Posted 10-Nov-2015
Close to outlets and beach. Great location. Nice, large and clean rooms.
4 out of 5
Recommended
for Business Travellers
by Larissa

This traveller left a rating score only Posted 03-Nov-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Easy access to freeway and places to go to

Posted 19-Oct-2015
Entrance was a little confusing going to the room which was in a different building. Rooms were clean and so as the barhrooms. Breakfast was okay.
Comment from Hotel Management
23-Oct-2015 by Samuel M., Hotel Management
Thank you for reviewing the Holiday Inn Express, we're glad that you enjoyed our clean rooms during your stay. We hope to have you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice and quiet with plenty of room.

Posted 19-Oct-2015
Pros: Staff
Location: The location is great because it's not too far from the freeway and downtown Pismo Beach. Free breakfast is great.
The staff was very friendly and accommodating. The layout of the hotel is different in a good way. It's not the typical one building structure but 2 separate structures for the rooms and then the lobby makes up the 3rd.
Comment from Hotel Management
23-Oct-2015 by Samuel M., Hotel Management
Thank you for your comments regarding our friendly staff, we love welcoming our guests to the hotel! We look forward to having you come again and visiting.
4 out of 5
Recommended
for Everyone
by A verified traveller from Moss Landing, CA

Great Location

Posted 18-Oct-2015
Pros: The cleanliness of the rooms and the continental breakfast.
Cons: The toilets...they are too low. My wife has bad knees and she had a terrible time getting up. Maybe put in taller toilets on the next upgrade.
Location: The location was convenient to shopping centers, Restaurants and Pismo Beach.
My wife and I have stayed here several times because it is so close to AJ Spurs Restaurant. The staff are all friendly. The rooms are made up very nicely and there are plenty of pillows.
Comment from Hotel Management
23-Oct-2015 by Samuel M., Hotel Management
Thank you Paul, we apologize about the commode being too short but we are very pleased to hear that you enjoyed our breakfast and clean rooms! We look forward to seeing you again on your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveller from Napa, CA

Friendly, Economical & Comfortable Hotel.

Posted 17-Oct-2015
Pros: The little balcony outside of our room. My 2 teenagers were able to spend quality time "chatting," drinking sodas, while I relaxed watching SNL.
Cons: Road going into this hotel was easy to miss as you drive in at night. Very hard to make a left turn onto the main road-blind curve. Dangerous egress.
Location: Wedding on Sat.-hotel met my needs well. Freeway accessible for the wedding & the reception, held at local winery.Touring Pismo Beach-fun & relaxing.
Was greeted very nicely by the Hotel Clerk at 11:30 p.m. He was courteous, informative, and was able to meet my family's needs. The room was extremely comfortable, clean, lots of towels, and quiet. The room temp was very easy to control. Very accessible to the freeway and to Pismo Beach. Nice pool; staff were courteous. Morning Buffet was very nice, food hot, easy to serve yourself. (The coffee was great! Very comparable to "Starbuck's!") Availability was appropriate...until 10:00 a.m. on weekends...for those of us who had a late night out! We had a wonderful stay at the Holiday Inn Express at Grover Beach! Plan to go again and stay here for another weekend, while enjoying the beauty and cleanliness of Pismo Beach!
Comment from Hotel Management
23-Oct-2015 by Samuel M, Hotel Management
Thank you kindly Laura for your review of the Holiday Inn Express Grover Beach Pismo Beach Area! I love to hear that your teenagers were able to spend some quality time together (sometime that's hard to get)! We hope you will come and visit us again in the future.
5 out of 5
Recommended
for Families
by Desiree from Oakland

Great place near the beach

Posted 14-Oct-2015 on Hotels
Great hotel, the staff is always helpful, courteous and friendly. Hotel is about 2 miles from the beach area and is in a very quiet area. Hotel is central to nearby shopping like Walmart, Marshalls, and outlets. Movies and restaurants are also about one mile or less away. I always enjoy my stay at this hotel.
Comment from Hotel Management
26-Dec-2015 by Sam, Hotel Management
Thank you Desiree, we are glad to hear that you enjoyed your time with us during your Pismo Beach vacation! We hope to see you again soon.
4 out of 5
Recommended
for Families
by kenny

This traveller left a rating score only Posted 06-Oct-2015 on Hotels