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Reviews of Holiday Inn Express Grover Beach, an IHG Hotel

2.5 out of 5
Holiday Inn Express Grover Beach, an IHG Hotel
775 N Oak Park Blvd, Grover Beach, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 415 out of 1002 reviews" "
Rating 8 - Good. 326 out of 1002 reviews" "
Rating 6 - Okay. 160 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 40 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ariyonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean
Stayed 1 night in Feb 2024
Response from JM on 3 Apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jordan M General Manager

10/10 Excellent

Ken, Fresno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast, friendly and professional. Room is very clean, well kept and comfortable. Accessible room that actually is what was described. Compared to an $800 room we recently stayed at that was supposed to be but was just a shower chair in a regular shower (they will hear from me soon). Only complaint here is the parking surface is pretty rough. Hard for my wife to negotiate her walker. Otherwise great place.
Stayed 1 night in Mar 2024
Response from JM on 3 Apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jordan M General Manager

10/10 Excellent

Loren

Travelled with family
Liked: Cleanliness, staff & service, amenities
A nice layout ,really close to everything
Stayed 1 night in Mar 2024
Response from JM on 3 Apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jordan M General Manager

8/10 Good

Esau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from JM on 20 Feb 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jordan MGeneral Manager

6/10 Okay

Sandra, Lacombe

Stayed 3 nights in Feb 2024
Response from JM on 3 Apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jordan M General Manager

10/10 Excellent

Kittiya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, staff are polite and facility is clean. Room is very quiet and breakfast was good.
Stayed 1 night in Feb 2024
Response from JM on 20 Feb 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jordan MGeneral Manager

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience really clean and staff friendly
Stayed 2 nights in Feb 2024
Response from JM on 20 Feb 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jordan MGeneral Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great!!!
Stayed 2 nights in Jan 2024
Response from JM on 20 Feb 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jordan MGeneral Manager

8/10 Good

Clark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from JM on 21 Jan 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jordan M.

10/10 Excellent

Lee

Stayed 1 night in Jan 2024
Response from JM on 20 Feb 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jordan MGeneral Manager

8/10 Good

Kelly

Stayed 2 nights in Jan 2024
Response from JM on 21 Jan 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jordan M.

8/10 Good

Dean

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from JM on 21 Jan 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jordan M.

10/10 Excellent

David

Travelled with family
Exiting the property was a bit difficult!
Stayed 3 nights in Dec 2023
Response from JM on 21 Jan 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jordan M.

10/10 Excellent

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby and breakfast is an entirely different building so bring a jacket exiting your room for the decent breakfast provided. Room was a good size and bed was comfortable. Floor was a bit dirty in the corners and restroom. Great mirrors and clean sheets. Overall would recommend and stay here again.
Stayed 1 night in Dec 2023
Response from GM on 4 Jan 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,General Manager

10/10 Excellent

Meng

Stayed 1 night in Dec 2023
Response from GM on 4 Jan 2024
Thank you so much for your review of our hotel. I am pleased you enjoyed your stay with us. Thank you for the 5/5, we truly value your feedback. We hope you will visit us again. Sincerely,General Manager

8/10 Good

Fracisco, Santa Ckarita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was perfect location for us everything was relatively close
Stayed 4 nights in Dec 2023
Response from JM on 20 Feb 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jordan MGeneral Manager

10/10 Excellent

Lacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was great
Stayed 1 night in Dec 2023
Response from GM on 4 Jan 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,General Manager

8/10 Good

Thelma

Stayed 2 nights in Nov 2023
Response from Sam on 2 Dec 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Samuel M

10/10 Excellent

Balraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close by to most places around the Pismo/SLO area
Stayed 3 nights in Nov 2023
Response from Sam on 2 Dec 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Samuel M

10/10 Excellent

Jesse

Stayed 1 night in Nov 2023
Response from GM on 4 Jan 2024
Thank you so much for your review of our hotel. I am pleased you enjoyed your stay with us. Thank you for the 5/5, we value your feedback. We hope you will visit us again. Sincerely,General Manager

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms
Stayed 1 night in Nov 2023
Response from Sam on 2 Dec 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Samuel M

6/10 Okay

Philomena

Stayed 2 nights in Nov 2023
Response from Sam on 2 Dec 2023
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Samuel M

10/10 Excellent

ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sam on 2 Dec 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Samuel M

10/10 Excellent

Agnes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay
Stayed 1 night in Oct 2023
Response from Sam on 2 Dec 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Samuel M

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Sam on 2 Dec 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Samuel M

10/10 Excellent

cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to freeway. Basic breakfast. Had to go to McDonald’s for coffee. Coffee didn’t taste great during our second day
Stayed 3 nights in Oct 2023
Response from Sam on 2 Dec 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.. Sincerely,Samuel M

10/10 Excellent

Crystal, San Marcos

Stayed 3 nights in Sep 2023
Response from Sam on 2 Dec 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Samuel M

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

DANNY, Turlock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Location was just minutes from the beach. Rooms were spacious and very clean. Would highly recommend.
Stayed 2 nights in Sep 2023

10/10 Excellent

Toby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to spend the night.
Fantastic restaurant next door - AJ Spurs! Great food and nice to not have to run around town trying to find something after a long day travelling. Service was great and clean rooms. I forgot my wedding rings on the table and realized an hour after we checked out. Called the front desk and they found housekeeping to locate the rings and kept them safe for me.
Stayed 1 night in Sep 2023

6/10 Okay

Brianna

Travelled with partner
Disliked: Staff & service
The front desk lady at the time was so rude & assumed I need a shower / bath accommodation because I was overweight & the area didnt feel safe

10/10 Excellent

Christopher

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool
Stayed 1 night in Sep 2023

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and in a good area. Staff was friendly
Stayed 2 nights in Sep 2023

10/10 Excellent

Sergio

Stayed 2 nights in Sep 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good about the stay at the holiday inn except issuing the tv provided wasn’t a good experience. Phones were unable to connect to tv and most of the channels listed were unavailable
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

4/10 Poor

Mike

Stayed 1 night in Aug 2023

10/10 Excellent

Naushin

Liked: Staff & service, property conditions & facilities, room comfort
There was a dead mosquito on the sink. The hotel didn’t have ev charger on campus. Otherwise it was great. Breakfast was good.
Stayed 1 night in Aug 2023

8/10 Good

Abhay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fast service, had no issues whatsoever. Area was perfect, super close to beach, dinning and stores.
Stayed 2 nights in Aug 2023

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and front desk very helpful
Stayed 1 night in Aug 2023

10/10 Excellent

mahesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy quick checkin... area is secluded and looks very safe. Rooms are pretty neat and has a cute balcony too. Swimming pool i could see from above but little hard to find the entrance. Dont have high expectations for breakfast.. its very reasonable but lacking something at the same time.
Stayed 1 night in Aug 2023

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to our family we were visiting.
Stayed 3 nights in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Helen

Stayed 3 nights in Jul 2023

8/10 Good

Shafiq, Fullerton

Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable and great location
Stayed 3 nights in Aug 2023

8/10 Good

philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and quiet
Stayed 1 night in Jul 2023

8/10 Good

Reyna

Stayed 1 night in Jul 2023