Exterior

Reviews of Oaklands Hall Hotel Sure Hotel Collection by Best Western

3 out of 5
Oaklands Hall Hotel Sure Hotel Collection by Best Western
Barton Street, Laceby, Grimsby, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 87 out of 186 reviews" "
Rating 8 - Good. 71 out of 186 reviews" "
Rating 6 - Okay. 19 out of 186 reviews" "
Rating 4 - Poor. 8 out of 186 reviews" "
Rating 2 - Terrible. 1 out of 186 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Because I was planning on arriving late, I’d informed them of this via email and received a reply immediately saying that was no issue. Great initial comms. Although the front door is huge, it wasn’t instantly obvious that was where I needed to go as it was closed and not particularly well lit. It could benefit from a sign! I was quickly helped at reception by a lovely assistant who was helpful and processed me quickly. Off to my room I went. What a beautiful building! I was in room number 1 which I investigated quickly. A slightly bizarre layout in the bathroom amused me. The shelf was randomly placed as far away as possible from the sink, which was where it logically needed to be. Not to worry, it was all clean and in working condition. Not so good was the bed. When I sat on it, there was a lot of creaking and it felt as if it was on a tilt. It was also as if I was sat on a board, not a mattress. Closer inspection revealed a 4” thick mattress which I was able to compress to virtually nothing, simply with my hand. I took the rare decision to call reception and request a room change. The same assistant was really helpful and was able to find me a replacement room. The second room was significantly better and I had a good nights rest. Breakfast was lovely, 10/10 for the staff. Every one I encountered was lovely. It was just the bed which let things down. The lady on reception did inform me that she had passed on my comments to management.
Stayed 1 night in Mar 2024

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, property conditions & facilities
The Hotel was beautiful & so peaceful. Lovely setting,& spotlessly clean. All staff encountered went above & beyond to make our stay wonderful. Great section at the bar & the restaurant food was excellent. Wouldn’t hesitate to visit again. Thank you.
Stayed 1 night in Feb 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Marcin

Stayed 1 night in Dec 2023

10/10 Excellent

GRAHAM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Lovely Overnight Stay
Staff were helpful and polite. Food was the best I have had in a hotel since we came out of the covid lockdown. Plenty of parking for my large van. It's a bit of a maze finding your room and never saw a lift. My only disappointment was the shower over the bath, hardly and water pressure it trickled out but didn't have time to run a bath, water pressure was fine in the bathroom taps!! I would certainly go back and it will be my first choice when working in Grimsby.
Stayed 1 night in Nov 2023

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Love staying there, never not had a good time. Good people. My one minor gripe would be they need a new coffee machine for breakfast time that makes a decent coffee lol. Otherwise love the gaf
Stayed 4 nights in Oct 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Trevor

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok for over night quick stop but would choose agai
Very noisey rooms beds are like pillows so couldn’t sleep all night
Stayed 1 night in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Rebecca

Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quiet location.
Booked this hotel due to its good proximity to Grimsby, very quiet in its own grounds with plenty of parking. Breakfast was great value for money and I had an enjoyable stay.
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2023

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Lyn

Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Stayed 1 night in Aug 2023

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities
Overall, a very pleasant stay. The staff were friendly and helpful, the whole hotel was clean and comfortable, and the room was spacious and well-furnished. There's plenty of on-site parking, and the hotel is far enough away from any roads that it seems almost completely silent. My only criticism would be the lack of air conditioning, not helped by a thick winter duvet in the middle of summer, which led to a very hot and uncomfortable night. I understand it's quite an old building and it was my choice to keep the window closed overnight (to block insects, light, and noise), but hopefully air conditioning can be installed, and some investment in more climate-suitable duvets would go a long way. However, I was still pleased with my stay, and I would recommend this hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, grounds were lovely. Staff were so helpful and friendly
Stayed 2 nights in Aug 2023

8/10 Good

Derrick

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Linda

Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable overnight stay
Very comfortable overnight stay in a beautiful, peaceful setting. Comprehensive breakfast menu with excellent service. Staff were friendly and efficient.
Stayed 1 night in Aug 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the Grimsby area
Always love staying at the Oaklands. Staff are great and the comfy duck restaurant and bar is excellent.
Stayed 4 nights in Jul 2023

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Really lovely stay. Executive room was well appointed and quiet, with a great view over the front. Breakfast was very good.
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great host , helped me out with some issues I was having . Clean tidy hotel . Highly recommend
Stayed 1 night in Jul 2023

10/10 Excellent

David

Short trip away
Really enjoyed our stay hotel was excellent
Stayed 1 night in Jul 2023

10/10 Excellent

LIAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding
Stayed 1 night in Jun 2023

10/10 Excellent

sharon, nottingham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a lovely hotel ,breakfast was great ,gluten and diary free options .Staff were friendly and the room was very nice and clean .😀
Stayed 1 night in Jun 2023

10/10 Excellent

julia

Stayed 1 night in Jun 2023

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean , beautiful building and surroundings
Stayed 1 night in Jun 2023

10/10 Excellent

Hazel Ann

Liked: Cleanliness, staff & service, property conditions & facilities
First class overall, friendly helpful staff. Excellent room, clean, comfortable and quiet. Service in restaurant very good, the best fish and chips I have ever eaten. Highly recommend
Stayed 1 night in May 2023

10/10 Excellent

Rebecca

Stayed 1 night in May 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and extremely friendly/helpful staff.
Stayed 2 nights in May 2023

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Anne

Stayed 1 night in May 2023

10/10 Excellent

Derrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Pauline, Ferndale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old world charm
Stayed 2 nights in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bathroom would benefit from upgrading
Stayed 3 nights in Apr 2023

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities
Very nice hotel could do with some updating but otherwise had a good stay
Stayed 1 night in Apr 2023

10/10 Excellent

Sara

Stayed 1 night in Apr 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a beautiful setting
Lovely hotel in a beautiful setting. Combining original features of a quite stately home, with the style and comfort of a modern hotel. Particularly impressed with the number of plug sockets so we could both charge our phones overnight on our bedside tables.
Stayed 1 night in Mar 2023

8/10 Good

Jamie

Stayed 2 nights in Mar 2023

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Aye it last a grand place to stay, the people are great as is the food and bar. Thoroughly enjoyed with zero complaints
Stayed 4 nights in Mar 2023

8/10 Good

Robert

Liked: Property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent stay highly recomend
Stayed 2 nights in Mar 2023