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Reviews of La Quinta Inn & Suites by Wyndham Covington

2.5 out of 5
La Quinta Inn & Suites by Wyndham Covington
9159 Access Rd Nw, Covington, GA

Reviews

8.2

Very good

Rating 10 - Excellent. 375 out of 767 reviews" "
Rating 8 - Good. 202 out of 767 reviews" "
Rating 6 - Okay. 94 out of 767 reviews" "
Rating 4 - Poor. 43 out of 767 reviews" "
Rating 2 - Terrible. 53 out of 767 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hugo A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym and service
Stayed 2 nights in Apr 2024

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2024
Response from Pooja on 23 Apr 2024
Dear Bridgett,Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. We greatly appreciate you adding your experience, and we look forward to welcoming you back in the future! Sincerely, Pooja Patel Manager

8/10 Good

Jeffrey, Butler

Travelled with family
Liked: Amenities
There was nothing saying the pool would not be open when I booked. Also room service never came to clean my room the 3 nights I was there
Stayed 2 nights in Apr 2024
Response from Pooja on 12 Apr 2024
Dear Jeffrey,Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. We greatly appreciate you adding your experience, and we appreciate your feedback and constructive criticisms because they help us identify how to provide a better experience for our guests. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Pooja Patel Manager

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe stay, easy check in and out, staff was very nice
Stayed 2 nights in Apr 2024
Response from Nick Patel on 6 Apr 2024
Dear KaylaThank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. Thank you again for your review, and we look forward to welcoming you back in the future.Sincerely, Nick Patel GM La Quinta Inn and Suites

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the area the hotel was in. The staff were extremely nice and welcoming. The room and building itself was so clean and smelled so good!! The breakfast food was delicious!! Will definitely be staying there again!!
Stayed 1 night in Mar 2024
Response from Pooja on 2 Apr 2024
Dear Samantha,Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. We greatly appreciate you adding your experience. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Pooja Patel Manager

4/10 Poor

Wendy, Minooka

Travelled with family
Disliked: Cleanliness, staff & service, amenities
After driving over 12 hours that day, we quickly checked in at 9 o’clock at the front desk and then went to eat. He arrived back at 10:30 and that’s when we went into our room for the first time. The room we booked smelled like sewage. Since we had 6 of us, they did not have another suite available. We asked if there was availability for other rooms in the hotel. There was no manager on duty, but we asked if we could be moved into two other rooms that didn’t smell like sewage. After the person on duty contacted the general manager, we were told we would not be able to do that unless we paid more for the rooms. It was 11 o’clock at night; by this time and nobody was renting those rooms that night and I said as much. However, they refused to move us unless we paid the additional amount. I refuse to pay them anymore money. The manager was also not there the next morning when we left. I did leave a note. I was not contacted back by phone, but I did get a $50 credit. The person on duty was very nice, but he had no authority. Overall, customer service was not a priority for this property. I would never return.
Stayed 1 night in Mar 2024
Response from Pooja on 1 Apr 2024
Dear Wendy, We did try reaching out and left a voicemail, however, we were calling to express our deepest apologies on this issue. I am sorry that your experience did not meet your expectations. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We issued a refund of 50 to your account since management was not on the clock during your stay to help you resolve this issue. We hope you have a great rest of your day. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Best, Pooja Patel Management

10/10 Excellent

D'Aundra, Covington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Pooja on 1 Apr 2024
Dear D'Aundra,Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. We greatly appreciate you adding your experience. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Pooja Patel Manager

2/10 Terrible

Kirt

Stayed 1 night in Mar 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Pooja on 21 Mar 2024
Dear Courtney,Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. We are very fortunate to have so many great reviews, and we greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms because they help us identify how to provide a better experience for our guests. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Pooja Patel Manager

8/10 Good

AMANDA, Penfield

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was nice and semi clean
Stayed 4 nights in Mar 2024
Response from Nick Patel on 12 Mar 2024
Dear Amanda Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington.. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms they help us identify those things we can provide or improve for our guests. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM .

8/10 Good

Bobby James, JAMAICA

They can do better with the breakfast. Otherwise everything was alright.
Stayed 5 nights in Mar 2024
Response from Nick Patel on 12 Mar 2024
Dear Bobby James Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington.. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms they help us identify those things we can provide or improve for our guests. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM .

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Sticky floors dirty elevator stunk
Stayed 1 night in Mar 2024

10/10 Excellent

Nevaeh

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 2 nights in Mar 2024
Response from Nick Patel on 11 Mar 2024
Dear NevaehThank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington.. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms they help us identify those things we can provide or improve for our guests. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM .

10/10 Excellent

Shalanda

Liked: Cleanliness, staff & service
The staff was excellent even when I had to check out earlier because the bed was to hard for my back they say I would get a refund for the night I would not stay the whole weekend I didn’t receive it but hopefully I will but overall will stay again they even let me check in still waiting on my refund
Stayed 2 nights in Mar 2024
Response from Pooja on 8 Mar 2024
Dear Shalanda,Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. We are very fortunate to have so many great reviews, and we greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms because they help us identify how to provide a better experience for our guests. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Pooja Patel Manager

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nick Patel on 9 Mar 2024
Dear PatriciaThank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington.. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms they help us identify those things we can provide or improve for our guests. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM .

6/10 Okay

Robert

Business traveller
Liked: Cleanliness
Showers were cold and just sucked in general
Stayed 1 night in Mar 2024
Response from Pooja on 7 Mar 2024
Dear Robert,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Covington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Pooja Patel Manager

10/10 Excellent

Sallie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean rooms !!! Awesome breakfast !!!
Stayed 1 night in Mar 2024
Response from Pooja on 7 Mar 2024
Dear Sallie,Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. We look forward to welcoming you back in the future.Sincerely, Pooja Patel Manager

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this hotel and would for sure come back when we are in town again. Very clean and the staff were very friendly.
Stayed 1 night in Feb 2024
Response from Pooja on 4 Mar 2024
Dear Robert,Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. We look forward to welcoming you back in the future!Sincerely, Pooja Patel Manager

10/10 Excellent

Michele

Grest
Stayed 3 nights in Oct 2023
Response from Pooja on 2 Mar 2024
Dear Michele,Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. We are very fortunate to have so many great reviews, and we greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms because they help us identify how to provide a better experience for our guests. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Pooja Patel Manager

10/10 Excellent

TONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Feb 2024

8/10 Good

Haley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a beautiful room, but the dining options were incredibly limited and the market in the lobby was very expensive. Definitely will plan another stay here!
Stayed 1 night in Feb 2024
Response from Pooja on 26 Feb 2024
Dear Haley,Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. We look forward to welcoming you back in the future.Sincerely, Pooja Patel Manager

10/10 Excellent

Hunter

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient. Comfortable bed and good shower. Nothing fancy, but efficient.
Response from Pooja on 26 Feb 2024
Dear Hunter,Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. We look forward to welcoming you back in the future.Sincerely, Pooja Patel Manager

10/10 Excellent

Tiana

Stayed 1 night in Feb 2024
Response from Pooja on 21 Mar 2024
Dear TianaThank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. We are very fortunate to have so many great reviews, and we greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms because they help us identify how to provide a better experience for our guests. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Pooja Patel Manager

10/10 Excellent

Mackinze

Stayed 2 nights in Feb 2024
Response from Pooja on 21 Mar 2024
Dear Mackinze,Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. We are very fortunate to have so many great reviews, and we greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms because they help us identify how to provide a better experience for our guests. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Pooja Patel Manager

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised by the modern updates at the hotel.
Stayed 1 night in Feb 2024
Response from Pooja on 16 Feb 2024
Dear Erik,Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. We look forward to welcoming you back in the future.Sincerely, Pooja Patel Manager

10/10 Excellent

Renae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly, they were constantly cleaning. Every room smelled so clean and fragrant. Went out for the day came back, room cleaned, beds made, fresh towels and wash clothes. I would definitely stay here again.
Response from Nick Patel on 28 Jan 2024
Dear RenaeThank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. Thank you again for your review, and we look forward to welcoming you back in the future.Sincerely, Nick Patel GM La Quinta Inn and Suites

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very Comfortable.
Stayed 1 night in Jan 2024
Response from Nick Patel on 18 Jan 2024
Dear Bruce Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. Thank you again for your review, and we look forward to welcoming you back in the future.Sincerely, Nick Patel GM La Quinta Inn and Suites

2/10 Terrible

Jeff

Stayed 2 nights in Jan 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Nick Patel on 18 Jan 2024
Dear SandraThank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. Thank you again for your review, and we look forward to welcoming you back in the future.Sincerely, Nick Patel GM La Quinta Inn and Suites

8/10 Good

Albaro

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Nick Patel on 18 Jan 2024
Dear Albaro Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. Thank you again for your review, and we look forward to welcoming you back in the future.Sincerely, Nick Patel GM La Quinta Inn and Suites

10/10 Excellent

TED

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME STAY !
Very clean and friendly staff !!!! Awesome stay...
Stayed 3 nights in Dec 2023
Response from Nick Patel on 3 Jan 2024
Dear TedThank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington.. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM . lq53085gm@laquinta.com Ph # 770-784-9200

10/10 Excellent

Lulila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Nick Patel on 3 Jan 2024
Dear Lulila Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington.. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM . lq53085gm@laquinta.com Ph # 770-784-9200

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nick Patel on 29 Dec 2023
Dear Cheryl Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington.. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM . lq53085gm@laquinta.com Ph # 770-784-9200

10/10 Excellent

Raymond

Stayed 1 night in Dec 2023
Response from Nick Patel on 29 Dec 2023
Dear Raymond Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington.. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM . lq53085gm@laquinta.com Ph # 770-784-9200

10/10 Excellent

carlos

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff. Very clean rooms. Pet friendly.
Stayed 1 night in Dec 2023
Response from Nick Patel on 29 Dec 2023
Dear Carlos Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington.. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM . lq53085gm@laquinta.com Ph # 770-784-9200

2/10 Terrible

Haitham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Deidre

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Not Safe
I would not recommend this hotel to stay as my life was put in jeopardy by another person stating when I simply asked what time is check out while he was trying to find a credit card that worked to check in. I will say TY to Covington Police for coming very quickly.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Nick Patel on 29 Dec 2023
Dear Mel Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington.. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM . lq53085gm@laquinta.com Ph # 770-784-9200

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Facility is clean and well maintained. Staff was friendly and professional.
Stayed 1 night in Dec 2023
Response from Nick Patel on 29 Dec 2023
Dear DianneThank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington.. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM . lq53085gm@laquinta.com Ph # 770-784-9200

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good except a little bit noisy from noisy kids throughout the wall
Stayed 1 night in Nov 2023
Response from Nick Patel on 29 Dec 2023
Dear Marvin Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington.. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM . lq53085gm@laquinta.com Ph # 770-784-9200

10/10 Excellent

Denise

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay again. Staff was so helpful and friendly. Great experience
Stayed 1 night in Nov 2023
Response from Nick Patel on 20 Nov 2023
Dear Denise Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington.. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms they help us identify those things we can provide or improve for our guests. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM . lq53085gm@laquinta.com Ph # 770-784-9200

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Nick Patel on 7 Nov 2023
Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington.. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms they help us identify those things we can provide or improve for our guests. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM . lq53085gm@laquinta.com Ph # 770-784-9200

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Nick Patel on 6 Nov 2023
Dear TracyThank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington.. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback.Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM . lq53085gm@laquinta.com Ph # 770-784-9200

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Oct 2023
Response from Nick Patel on 7 Nov 2023
Dear CherylThank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington.. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms they help us identify those things we can provide or improve for our guests. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM . lq53085gm@laquinta.com Ph # 770-784-9200

10/10 Excellent

Natalie

Stayed 2 nights in Oct 2023
Response from Nick Patel on 7 Nov 2023
Dear NatalieThank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington.. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms they help us identify those things we can provide or improve for our guests. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM . lq53085gm@laquinta.com Ph # 770-784-9200

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is above expectations
Stayed 1 night in Oct 2023
Response from Nick Patel on 30 Oct 2023
Dear Adrian Thank you for taking the time to share your experience about your recent stay at our hotel. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms; they help us identify those things we can provide or improve for our guests. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM . lq53085gm@laquinta.com Ph # 770-784-9200

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Check in quick. Overall, pleasant stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Stayed 1 night in Oct 2023
Response from Nick Patel on 24 Oct 2023
Dear MarkThank you for taking the time to share your experience about your recent stay at our hotel. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms; they help us identify those things we can provide or improve for our guests. Thank you again for your review, and we look forward to welcoming you back in the future! Nick Patel GM . lq53085gm@laquinta.com Ph # 770-784-9200

10/10 Excellent

Ali

Stayed 3 nights in Oct 2023
Response from Nick Patek on 22 Oct 2023
Dear Ali Thank you for taking the time to share your experience about your recent stay at our hotel. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms; they help us identify those things we can provide or improve for our guests. Thank you again for your review, and we look forward to welcoming you back in the future! Nick Patel GM . lq53085gm@laquinta.com Ph # 770-784-9200

2/10 Terrible

Richard

Business traveller
Disliked: Staff & service
Horrible management
Manager charged me an extra day and said because they gave me an early check in I had to leave early. I’m a night shift healthcare worker and even my receipt said my check out day and was still forced to pay another night. All in all I paid 650$ to not even stay three nights. The manager is a liar and thief. My check out was supposed to be 10/14 and he said it was 10/13.
Stayed 3 nights in Oct 2023
Response from Nick Patel on 14 Oct 2023
we run day close at 6am and Guest check inn early morning 10/11/2023 7.40am that consider a night of 10/10/2023 and guest check out today 10/14/2023 so total 3 night Total charge 605.56 hotel check inn time is 3:00pm check out time 11am in your attachment receipt see the time on the top right check inn at 7.40amNick Patel Gm