Ratings based on 294 Verified Reviews

4.3 out of 5
85% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Feb-2017
ECO Suite was a very nice room well built into the hillside. Weka bird visits to the porch added some nice flavor. On property washer and dryer worked well.
5out of 5
Recommended
for Everyone
by A verified traveller from UK

Lovely setting

Posted 10-Feb-2017
Pros: Lovely design of rooms and beautiful landscaping in gorgeous beach setting.
Cons: Some screens had small gaps that can let in sandflies. Breakfast buffet and coffee need improving and repricing.
Location: Lots of good walks and other activities nearby, and stunning scenery everywhere.
Good view from upper rooms (reception staff kindly shifted us from a garden view to sea view). Accommodation across road gets some traffic noise, but the road isn't busy overnight. Excellent dinners at the restaurant. However, breakfast is very overpriced, the hot buffet is disappointing, and the coffee is terrible (get a machine that uses fresh beans!). Staff were all helpful and friendly.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel. Good location

Posted 06-Feb-2017
Pros: Views across the sea. Large comfortable room.
Cons: Noisy dustmen at 5a.m.!
Location: Pancake rocks and blowholes are very close by. Also many walks.
Easy to find. Helpful staff. Large clean, well appointed rooms.
3out of 5
by A verified traveller

Beachfront but disappointing

Posted 31-Jan-2017
Cons: Everything
Location: Very close to the pancake cliffs
Front desk staff was very friendly and willing to address concerns within her authority. She had no record of the standard special requests I make with every reservation on TripAdvisor. Once in the room, the window screen was torn and no replacement was allegedly available. The room was in dire need of renovations and upgrading. Cleanliness was barely passable. Be forewarned there is great sun coming into the room in the afternoon/evening but no air conditioning so rooms get extremely warm. Towels are stained and paper thin.
4out of 5
Recommended
for Everyone
by A verified traveller

Chef was not accommodating to adjust for allergied

Posted 31-Dec-2016
Internet was slow and minimal. Room was comfortable and spacious. Good location for seeing Osncake Rocks.
4out of 5
Recommended
for Everyone
by A verified traveller

Functional hotel in an amazing location

Posted 23-Dec-2016
Pros: Location
Cons: I thought it was too expensive.
Location: This is the best part. Centrally located, walking and exploring the area was easy.
Punakaiki is located in a breathtaking nature. Walking distance to the beach, Pancake rocks and blowholes. Has great views (certain rooms) and a guest laundry. The room itself is very plain but functional with a kitchenette.
4out of 5
Recommended
for Everyone
by A verified traveller from Germany

Amazing view to the west coast.

Posted 23-Dec-2016
Hotel is just a minute walk away to the beach. Very quiet place and within 10 minutes walkway you can see the pancake rocks and blowholes. If you have some time. Explore the surroundings with a bike.
2out of 5
by A verified traveller

Expensive

Posted 19-Nov-2016 on Hotels
Rude welcoming. Paid extra for sea view and had a view of roof of hotel which blocked the sea view. Evening duty manager was great and moved us. Very expensive for what you get.
4out of 5
Recommended
for Couples
by A verified traveller

Outstanding location by the sea

Posted 16-Oct-2016
We stayed in a seaview room with a balcony, the bed was very comfortable and the shower was good. The restaurant prices were expensive so we didn't eat there. There's plenty of car parking. The beach is adjacent and is magnificent. The pancake rocks and a great cafe are a 5 min walk away.
5out of 5
Recommended
for Everyone
by A verified traveller from Timaru NZ

Perfect location

Posted 18-Sep-2016
Pros: Wonderful apartment.Great views of the beach. Modern.
Cons: Had a few problems parking large rental car
Location: Pan Cake Rocks. Truman Track. Pororari River.
A amazing hotel ,magnificent sunsets. Handy location to area walks.