The room was clean and the bathroom was pretty new which was nice. However... music was thumping so loudly from the dining area, it felt like the walls were vibrating! On top of this, the windows aren’t double glazed so there’s no way to block out the sound. I went to front desk to say I had to be up early so could I be moved to a different room, the response I got was that the music would stop around 10:30 and then they’d all be going, so they wouldn’t move me. Basically, deal with it.
Going back to the windows, as they’re very old and thin, being on the ground floor and having them open didn’t seem like a safe option when the outside area is open to people. Literally anyone could open my window, which just made me feel uncomfortable. As I couldn’t open the windows I decided to put the air con on (because another thing to know - this hotel is hot!), but what do you know, even though we’re paying £130+ per night, there is no air con!!! Just a crappy (and seriously dusty) fan on the wall, which of course did zero to cool us down.
Breakfast was a joke. I saw the menu, thought it sounded great. The reality is a cooked breakfast, a variety pack cereal, or toast. I see fruit on the menu, I think fresh fruit salad like most other hotels - nope, it’s half a grapefruit (which FYI, a lot of people can’t even eat due to medication!). I see savoury muffins & waffles on the menu, but they were nowhere in sight.
If you want a quiet, relaxing, money-well-spent hotel. Don’t book this.