Pillow-top beds, in-room safe, desk, laptop workspace

Reviews of Best Western Plus Greenville South

2.5 out of 5
Best Western Plus Greenville South
70 Kalyns Way, Piedmont, SC

Reviews

8.4

Very good

Rating 10 - Excellent. 224 out of 494 reviews" "
Rating 8 - Good. 171 out of 494 reviews" "
Rating 6 - Okay. 55 out of 494 reviews" "
Rating 4 - Poor. 17 out of 494 reviews" "
Rating 2 - Terrible. 27 out of 494 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Hello Brian,Thank you for sharing your positive feedback on your stay with us! We are delighted to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we hope to welcome you back in the future for another wonderful stay.

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2024 Suburban was sideswiped in the parking lot.
Stayed 1 night in Mar 2024
Response from CL on 15 Mar 2024
If you would contact the hotel to give us some information on your vehicle as we maybe able to see who or what car may have caused the damage.

10/10 Excellent

Allison

Stayed 1 night in Mar 2024
Response from CL on 3 Apr 2024
Thank you for taking the time to leave your rating, if ever back in the area we hope you will stay with us again. Safe travels

8/10 Good

Marcus

Response from Manager on 6 Mar 2024
Hello Marcus, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice experience. The breakfast was good too.
Stayed 1 night in Feb 2024
Response from CL on 1 Mar 2024
Mr. KevinThank you for taking the time to leave your comments, as we look at each one as a learning experience to improve our services for each of our guest. It's so rewarding to know that you enjoyed your time with us. If or when back in the area we hope you choose to stay again. Safe travels

8/10 Good

Steve

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was nice
Stayed 3 nights in Feb 2024
Response from Manager on 2 Mar 2024
Hello Steve,We appreciate your feedback and are glad to hear you had a pleasant stay. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the near future.

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
King room suite was very spacious with living room area separate from bedroom. Made it nice for privacy between rooms.
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Renee,We're pleased to hear that you enjoyed the spaciousness of our King Suite room layout, offering a private living room area separate from the bedroom for added comfort during your stay. Your feedback is appreciated, and we hope to welcome you back for another pleasant experience.

10/10 Excellent

Luther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, roomy and clean.
Stayed 1 night in Jan 2024
Response from Manager on 1 Feb 2024
Hello Luther,Thank you for your positive feedback! We are glad to hear that you found our hotel clean and roomy. We strive to maintain high standards of cleanliness for our guests' comfort. We appreciate your time in sharing your experience and hope to welcome you back again in the future.

10/10 Excellent

Victor, Raligh

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, and good trip
Stayed 1 night in Jan 2024
Response from CL on 29 Jan 2024
Dear Victor, Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had such a fantastic experience. If there's anything we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 27 Jan 2024
Hello David,We're delighted to hear that you had a fantastic stay with us! We strive to provide the best service possible, and we're thrilled that we met your expectations. Should you have any further feedback or comments, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another memorable experience.

10/10 Excellent

stefanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Convenient location
Stayed 1 night in Jan 2024
Response from CL on 22 Jan 2024
Ms. Stefanie, Thank you for taking the time to leave a review, we are pleased to know you enjoyed your stay.Please come again if ever back in the area, safe travels.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from CL on 22 Jan 2024
Mr. Robert, Was a pleasure having you with us, so glad you enjoyed your stay. If ever back in the area we hope to see you again. Safe travels

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quick and friendly..
Stayed 1 night in Jan 2024
Response from Manager on 22 Jan 2024
Hello Robert,Thank you for sharing your feedback about our hotel staff. We are delighted to hear that our team provided quick and friendly service during your stay. We strive to ensure that all of our guests have a positive experience, and we appreciate your kind words. We hope to have the opportunity to welcome you again in the future.

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loving this hotel. Friendly staff and good breakfast
Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Robert,Thank you for sharing your positive experience at our hotel! We are delighted to hear that you found our staff friendly and enjoyed our breakfast. We strive to provide excellent service and a pleasant stay for all our guests. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good really comfortable and will be back again
Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Robert,Thank you for choosing our hotel! We're delighted to hear that you had a comfortable stay and we look forward to welcoming you back in the future.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from CL on 19 Jan 2024
Thank you for taking the time to leave a rating for us.We are pleased to know you enjoyed your stay, if ever back in the area we hope to see you again.

10/10 Excellent

DEXTER

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from CL on 18 Jan 2024
Glad to hear you enjoyed your stay, hope to see you again soon.

10/10 Excellent

Darrell

Stayed 1 night in Jan 2024
Response from Manager on 8 Feb 2024
Hello Darrell,We're thrilled to hear that you had a great experience during your stay at our hotel! It's always our aim to provide exceptional service and create memorable moments for our guests. We hope to have the pleasure of welcoming you back in the future for another excellent stay.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
The room and the whole hotel was clean The beds were soft and the shower was nice. The breakfast they had was fresh and plentiful. Definitely plan to stay here many times in the future.
Stayed 1 night in Jan 2024
Response from CL on 15 Jan 2024
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations. Thank you again for your time,

10/10 Excellent

NIMESH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Dec 2023
Response from CL on 15 Jan 2024
We would like to thank you for taking the time to complete our online survey about your recent stay. Feedback from our members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Manager on 10 Jan 2024
Dear Guest,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had such a fantastic experience. If there's anything we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Sonya,We are thrilled to hear that you had an amazing experience during your recent stay with us! Thank you for taking the time to share your positive feedback. We strive to provide exceptional service and it is wonderful to know that we met your expectations. We look forward to welcoming you back in the future for another amazing stay!

10/10 Excellent

NIMESH

Stayed 2 nights in Dec 2023
Response from Manager on 27 Jan 2024
Hello NIMESH,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. Your satisfaction is our top priority, and we hope to welcome you back in the future for another excellent stay.

8/10 Good

Shirley

Stayed 2 nights in Dec 2023
Response from Manager on 8 Jan 2024
Hello Shirley, Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a positive experience. Should you have any additional feedback or suggestions, we encourage you to reach out to us directly so we can continue to provide excellent service. We hope to welcome you back in the future for another great stay.

8/10 Good

Cedric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023
Response from Manager on 9 Dec 2023
Hello Cedric, Thank you for choosing to stay with us and for taking the time to share your experience. We are delighted to hear that you found your stay to be excellent. We strive to provide exceptional service and a comfortable atmosphere for all our guests, and we are glad we could meet your expectations. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is right by the main highway and you can't hear the traffic in the room. Nice!! You have fast food restaurants, Wal-Mart gas stations all within 1-3 minute drive. Room was clean and smelled good. One downside to this hotel is they claim not to have roll out beds. I had and Aunt needing to stay the one night because she got in a lot earlier from the trip, and her check-in wasn't till 3 pm, and because the hotel said they don't carry rollouts, I had to make room on the chair and ottoman in our room for her to sleep.
Stayed 3 nights in Oct 2023
Response from Manager on 30 Nov 2023
Hello Jenny, Thank you for choosing our hotel and sharing your feedback. We're delighted to hear that you enjoyed the convenient location and the cleanliness of your room. We apologize for any inconvenience caused by the unavailability of roll out beds and appreciate your understanding in making alternative arrangements for your aunt. We value your feedback and hope to welcome you back for another comfortable stay in the future.

10/10 Excellent

andrea

Stayed 1 night in Nov 2023
Response from Manager on 5 Dec 2023
Hello andrea,We are delighted to hear that you had a fantastic stay at our hotel! It was our pleasure to serve you and we appreciate your positive rating. Please do not hesitate to reach out to us if there is anything else we can assist you with in the future. We hope to welcome you back soon!

2/10 Terrible

Scarlett

Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from CL on 6 Nov 2023
Your stay was fine, you were even given a late check out. Your only upset cause you were caught smoking in the room and was charged for it.

2/10 Terrible

BRIAN

Stayed 1 night in Nov 2023
Response from Manager on 30 Nov 2023
Hello BRIAN, We're sorry to learn that you had a disappointing experience during your stay. We appreciate your feedback and encourage you to reach out to us directly so that we can address any specific issues you may have encountered. We strive to provide a positive and enjoyable experience for all of our guests and we apologize if we fell short in meeting your expectations.

6/10 Okay

Sayyida

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Had construction going on during my stay and the bed was broken.
Stayed 3 nights in Sep 2023
Response from CL on 30 Oct 2023
Thank you for leaving your feed back, I apologize if the construction disturbed you as we are trying to make things better for our guest. I wasn't made aware of any issues with the bed, we apologize for any inconvenience.

6/10 Okay

Jasmine

Stayed 1 night in Oct 2023
Response from Manager on 29 Oct 2023
Hello Jasmine,Thank you for your feedback. We appreciate your input and will take it into consideration for future improvements.

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Overall a good stay. The place was clean. Breakfast was good. Even had peanut butter for rhe pancakes. Good variety and fresh. Only downside was the fitness room was closed and the key cards are very sensitive. Had to keep reactivating them for access.
Stayed 3 nights in Oct 2023
Response from CL on 26 Oct 2023
Thank you for taking the time to leave your comments, we use each one to learn what areas we need to make better for our guest. We understand how flustering it can be when keys is an issue or your on a gym routine. The keys is a work in progress and the gym is being improved in hopes to have back open soon. If back the area we do hope you will stay with us again, until then safe travels.

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Oct 2023
Response from CL on 25 Oct 2023
Thank you, so glad you had a pleasant stay.

10/10 Excellent

Lita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on 25 Oct 2023
Hello Lita,Thank you for your exceptional rating! We appreciate your positive feedback and look forward to welcoming you again in the future.

10/10 Excellent

Ruvim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed was in short driving and walking distance to everything. Very convenient.
Stayed 1 night in Oct 2023
Response from Manager on 25 Oct 2023
Hello Ruvim,We're thrilled to hear that our hotel's location was convenient for you and that everything you need is nearby! Thank you for choosing to stay with us.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from CL on 31 Oct 2023
Thank you for the wonderful rating, we hope to see you again soon.

8/10 Good

Johnny

Stayed 1 night in Oct 2023
Response from CL on 15 Oct 2023
Thank you, was a pleasure having you stay with us.

10/10 Excellent

Artis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good times
It was great friendly people and good service
Stayed 1 night in Oct 2023
Response from Manager on 10 Oct 2023
Hi Artis,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Manager on 10 Oct 2023
Hello Michaela,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 6 nights in Sep 2023
Response from CL on 2 Oct 2023
Thank you, so glad you enjoyed your stay.

10/10 Excellent

Gary

Travelled with family
Staff was very helpful from checking in to breakfast.
Stayed 1 night in Sep 2023
Response from Manager on 24 Sept 2023
Hello Gary,Thank you for sharing your experience. We truly appreciate the insight regarding our staff and also our breakfast. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Sep 2023
Response from CL on 19 Sept 2023
Was our pleasure having you stay with us, we do hope to see you again soon when back in the area.Safe Travels

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of being next to a Cracker Barrell. Breakfast was plentiful and very palatable. The staff was very welcoming and helpful.
Stayed 2 nights in Sep 2023
Response from CL on 18 Sept 2023
Was a pleasure having you stay with us.

10/10 Excellent

Kim

Stayed 2 nights in Sep 2023
Response from Manager on 3 Oct 2023
Hello Kim,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

10/10 Excellent

Sara

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Manager on 4 Sept 2023
Hello Sara,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

8/10 Good

Venice G

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
This particular property is going through renovation, my room was clean and nice, but it had no usb ports to charge phone thank goodness I brought my complete phone plug.
Stayed 4 nights in Aug 2023
Response from Manager on 1 Sept 2023
Hi Venice G,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from CL on 3 Aug 2023
Thank you

10/10 Excellent

Diane

Stayed 1 night in Jul 2023
Response from Manager on 4 Aug 2023
Hello Diane,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

8/10 Good

Erika

Liked: Cleanliness, staff & service
Loved the popcorn machine in the lobby!
Stayed 2 nights in Jun 2023
Response from CL on 11 Jul 2023
Thank you

10/10 Excellent

PIERRE O JACKSON

Stayed 1 night in Jul 2023
Response from CL on 27 Jul 2023
Thank you