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Reviews of Super 8 by Wyndham Greenville

2 out of 5
Super 8 by Wyndham Greenville
1004 South Memorial Drive, Greenville, NC

Reviews

6.4
Rating 10 - Excellent. 96 out of 517 reviews" "
Rating 8 - Good. 133 out of 517 reviews" "
Rating 6 - Okay. 134 out of 517 reviews" "
Rating 4 - Poor. 71 out of 517 reviews" "
Rating 2 - Terrible. 83 out of 517 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service
The staff were wonderful, the room was clean, but we had to have the front desk call maintenance due to a drip from fan and to toilet wouldn’t fill to flush and a crack in the tub, didn’t feel comfortable using it for a shower. They were very prompt in addressing the issue. There was not much to choose from for breakfast, oatmeal, 2 different cereals and a waffle maker (malt waffle batter) no fruit, or anything that was healthy and tasty. But, thankful for the clean room, beds, front desk staff very nice (evening/night staff).
Stayed 1 night in Apr 2024

2/10 Terrible

TONIO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Traceton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Dominique

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Karen

Travelled with family
Disliked: Staff & service
Disappointing
The key cards would not unlock the door, the phone would not work. The commode needed flushing and we called up to the front desk to ask them to plunge it and they told my husband to come and get the plunger. That wasn’t my husband’s problem. We wanted orange juice the first morning we were there and the manager told us the machine as out of order, but he would get it fixed that day. Next day still no orange juice. We have stayed here many times, but they had a different manager at the times and we never had any troubles. We won’t stay there again.
Stayed 3 nights in Dec 2023

8/10 Good

Angeleigha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eh.
Better than the last place we stayed still there are a few things that could be improved. The breakfast was eh. There should have been more and the juice machine was broken. Then they put us on 2nd floor with no elevator so we were having to lug our stuff up the steps. And the sink was clogged up. It wasnt the worst and at least didnt have bugs but it could have been better as well.
Stayed 2 nights in Dec 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
Good hotel!
Stayed 1 night in Dec 2023

8/10 Good

lelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is almost ok for me
Stayed 2 nights in Dec 2023

6/10 Okay

Treasure

Liked: Amenities
I was Booked for 4 Nights!!! First room (#109) was full of Roaches!!!😠 I became very upset and wanted a refund so I could leave, but I couldn't get My Refund for days!!! Then they offered Me a Room change on the 2nd floor!!!😏 Even though I'm Disabled and have difficulty walking I accepted after the Very Nice Lady showed Me several Much Cleaner & Nicer looking rooms!!!😌 I still slept Uneasy, but finished My stay & Suggested "Combat Gel" for Their Self Extermination process!!! (MrsP)!!!🤔
Stayed 4 nights in Nov 2023

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very nice hotel for the price and the staff were very friendly and helpful when I needed to extend my stay.
Stayed 1 night in Nov 2023

6/10 Okay

Gregg

Liked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Mark

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

Bryton

Stayed 2 nights in Oct 2023

2/10 Terrible

Tevien

Stayed 1 night in Oct 2023

6/10 Okay

Lane

Stayed 1 night in Oct 2023

10/10 Excellent

Emeterio

Stayed 5 nights in Oct 2023

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All staff from check-in to check-out were polite and kind.
Stayed 1 night in Oct 2023

6/10 Okay

George

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room 107 had an odor
Stayed 1 night in Oct 2023

4/10 Poor

Joseph

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointed!!
Very disappointed with overall stay . Room (BOOKED A NON-SMOKING ROOM)smelled like cigarettes and my items/clothes smelled the same when I departed the next day . Amenities were lacking like the Free breakfast that served few items . The listing shown on your website does not accurately reveal the conditions that presently exist at this lodging establishment . I would not recommend this hotel to others and feel that I should be compensated for a bad experience at a Wyndham brand hotel.
Stayed 1 night in Oct 2023

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, staff & service
Good hotel for the price
Stayed 1 night in Oct 2023

4/10 Poor

William

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff took 30 minutes to check me in. Kept asking same questions. Seemed very incompetent with how to use booking system. Gave me the wrong room number so keys didn't work and I had to go back to the front desk again for another ten minutes before they figured out they wrote the wrong room number on my key card.
Stayed 2 nights in Oct 2023

6/10 Okay

Joshua

Business traveller
Liked: Cleanliness, property conditions & facilities
Good for the price
Stayed 1 night in Oct 2023

6/10 Okay

Bianca

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It could’ve been worse.
Front Desk was very nice but the rooms were disgusting. The carpet was horrible. I had to have them come and change the sheets on the bed due to their being stains on the sheets. Pillow cases had stains on them. Towels were still dirty. Otherwise a decent stay. they serve breakfast, but all they had available was waffles, cereal, and oatmeal.
Stayed 2 nights in Sep 2023

2/10 Terrible

Dana

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
We were so disappointed in our stay at the Super 8 in Greenville. We asked for a non smoking room , and was given a non smoking room , which reeked of smoke !! The smell of smoke, ( and I’m pretty sure marijuana ) as you enter the building was overwhelming. The scent was in our cloths, luggage , and still in our vehicle from having the luggage and belongings in there for the ride home. The fire detector in our room was covered in masking tape , huge fire hazard. The doors, chairs , and basically everything in the room was worn out. The screen on our window was bent and damaged ,( we know this because we tried to open the window to get some fresh air into our room. The continental breakfast was served in a guest room on our floor , which smelled awful and just gave off bad cleanliness vibes. I could go and on , but I will stop here with the worst part . Super 8, do better, it’s time for a renovation , rip the nasty carpet up, paint the walls, give this place an overhaul.
Stayed 2 nights in Sep 2023

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They over charged the room twice after we Left had to go back and didn't receive money till 4 days later no complimentary breakfast the secretary was very rude
Stayed 1 night in Aug 2023
Response from Ash on 27 Sept 2023
Hi We are sorry that you stay was not pleasant. The Front office clerk was a trainee when you were checked in and it was corrected immediately but it take two business days for credit card processing. As for the complementary breakfast we have that everyday in first room on first floor. Did you ask where the breakfast room is? Thank you,Manager

6/10 Okay

Ed

Liked: Staff & service, property conditions & facilities
Surprisingly nice
Stayed 1 night in Sep 2023

10/10 Excellent

Ashanti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Gerard

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The comforter was filthy with cigarette burns, the curtains were filthy as well. There were dirty washcloths in the bathroom hanging on the shower pole. The window screen had a big hole and the window was broken which made it unsafe. I would not recommend this place to my worst enemy. The furniture was broken, the entire room was disgusting and management was very rude and unprofessional. I also have pictures because I’m going further with this complaint.
Stayed 2 nights in Sep 2023

10/10 Excellent

nagima

Liked: Cleanliness, staff & service, property conditions & facilities
Clean!
Stayed 1 night in Sep 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Tanesha G

Stayed 6 nights in Aug 2023

10/10 Excellent

glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Mulmeck

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The staff members are so Bad, it's my nastiest experience at this hotel.
Stayed 1 night in Aug 2023

2/10 Terrible

Tremayne

Disliked: Amenities
Awful. Dirty sheets. Dingy smoke-smelling property. No locks on windows. Outdated.
Stayed 1 night in Aug 2023

8/10 Good

Linh

Stayed 1 night in Aug 2023

10/10 Excellent

Taralynn

Stayed 1 night in Aug 2023

2/10 Terrible

Jacob

Stayed 1 night in Aug 2023

8/10 Good

latoria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
This property was good for what we need to use it for. The room had an ordor and when checking in there was a sign that said no incents or any sell could be used in the room. Breakfast was ok as well.
Stayed 1 night in Aug 2023

8/10 Good

Jose, Swansboro

Business traveller
Liked: Property conditions & facilities
Good for the price
Stayed 4 nights in Jul 2023

2/10 Terrible

Jacob

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact I needed to get different sheets and they said I never said anything. Good luck
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very he lpfull and patient with any request I had.
Stayed 1 night in Jul 2023

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Michelle

Stayed 1 night in Jul 2023

4/10 Poor

Mary

Stayed 2 nights in Jun 2023

2/10 Terrible

Mary

disguishing
Stayed 1 night in May 2023

10/10 Excellent

Amanda

Disliked: Property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, the room was comfortable and the staff was helpful. When staying at a budget hotel it is important to have the appropriate expectations. This Super 8 met my expectations as a basic, clean, quality hotel.
Stayed 1 night in May 2023

2/10 Terrible

Daren

Stayed 1 night in May 2023

10/10 Excellent

Patrick

Stayed 2 nights in May 2023