Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Close to everything and easy parking

Posted 19-Sep-2016
Staff was excellent. Since check in is 3:00 checkout should be 12:00. We will return next year.
Comment from Hotel Management
13-Oct-2016 by Bri , Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
2out of 5
by A verified traveller

Posted 02-Sep-2016 on Hotels
My room was right by the elevator. Heard it dinging all night.. one of the people next door was locked out in the middle of the night and banged on the door for 5 minutes.. definitely not worth the amount of money I paid for one night
Comment from Hotel Management
02-Sep-2016 by General Manager, Hotel Management
We are disappointed to hear about your stay. Our efforts are to provide comfortable lodging for all of our guests and we are apologetic for falling short. We truly hope that you will return to our property when you are in the Greenville area again and give us an opportunity to make your stay an enjoyable one. Thank you for taking the time to give us your feedback and have a great evening!
5out of 5
by A verified traveller

Late arrival but we were welcomed cheerfully.

Posted 21-Aug-2016
Pros: nice large eating area
Cons: mirror frame in Rm. 320 needed touching up- silver was off above sink.
We didn't pursue internet assessability as we just wanted to get on to our family and their activities but we did have trouble getting on despite assistance. Thanks for a pleasant experience!
Comment from Hotel Management
02-Sep-2016 by GSM, Hotel Management
Thank you for informing us of the positives and negatives you experienced while staying with us. We are in the process of touching up all of our mirrors and we have completed the 1st and 2nd floors. We hope you'll be able to tell the difference when you come back for another visit. Thanks again and have a wonderful evening! :)
4out of 5
by A verified traveller

Posted 20-Aug-2016 on Hotels
Comment from Hotel Management
13-Oct-2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Bri L Director of Sales
5out of 5
by Bruce

Posted 19-Aug-2016 on Hotels
Comment from Hotel Management
13-Oct-2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
5out of 5
by Connie from Norfolk, Va

Posted 18-Aug-2016 on Hotels
The staff was great; friendly, knowledgeable about the area, helpful. The rooms were spotless and the housekeeping staff outstanding. It was a great stay and we won't hesitate to make another reservation at this hotel.
Comment from Hotel Management
13-Oct-2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
5out of 5
by Frances

Posted 17-Aug-2016 on Hotels
Comment from Hotel Management
13-Oct-2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
5out of 5
by A verified traveller

Posted 01-Aug-2016 on Hotels
Good stay, bathroom not the cleanest and I think that was due to age. Shower curtain smelled sour.
Comment from Hotel Management
05-Aug-2016 by General Manager, Hotel Management
Hello, Thank you for letting us know how we did! We apologize about the inconvenience you experienced and have reported it to the correct department. We hope that we have the chance to make it up to you in the future! Thanks, Demi Y Director of Sales
5out of 5
by Patricia from Frederick, MD

Comfortable and Accommodating

Posted 23-Jul-2016 on Hotels
Our hotel stay was very comfortable and the staff was very nice and accommodating. I would definitely stay there again.
Comment from Hotel Management
25-Jul-2016 by Jackie Director of Sales, Hotel Management
Hi Patricia, Thank you for the amazing review! I am so happy to hear that you enjoyed your stay. We look forward to seeing you next time! Thanks, Demi Y Director of Sales
4out of 5
by Gary

Posted 16-Jul-2016 on Hotels
enjoyed stay
Comment from Hotel Management
25-Jul-2016 by Jackie Director of Sales, Hotel Management
Hi Gary, Thank you for taking the time to let us know how we did! We are happy to hear that you enjoyed your stay. We hope to see you again next time you are in the Greenville area! Thanks, Demi Y Director of Sales