Ratings based on 161 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from nyc

Nice prime location

Posted 22-Sep-2017
My stay was fantastic. The entire staff is great friendly professional .the facility is safe and clean and the amenities are great as well. Will continue to return .
Comment from Hotel Management
26-Sep-2017 by Bri, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
4 out of 5
by A verified traveller

Posted 14-Jul-2017 on Hotels
Comment from Hotel Management
17-Jul-2017 by Jackie Director of Sales, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
3 out of 5
by A verified traveller

Posted 13-Jul-2017
This hotel was not up to the same quality as other Holiday Inn Express hotels. Paint was cracking on walls, room was musty smelling, carpet felt damp, and shower had tried to be updated but was of poor workmanship. This would not be my 1st choice in Greenville NC. Need better hotels in this college town.............,,...,,,
Comment from Hotel Management
17-Jul-2017 by Bri, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
5 out of 5
by John

Posted 08-Jul-2017 on Hotels
Comment from Hotel Management
17-Jul-2017 by Jackie Director of Sales, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
4 out of 5
by A verified traveller

Just the right hotel for my stay

Posted 07-Jul-2017 on Hotels
I was pleased with my stay here. The room was clean, lobby and breakfast area clean with a multiple array of choices. Had noted on my reservation I needed a roll-away bed the first night. I forgot to remind them at check-in so we called the front desk and the bed was brought up within the next 15 minutes. The only problem I had was we saw a bug crawling on the ceiling one night but didn't really bother me because it was the only one I saw and other than that the room was very clean. I would definitely stay at this hotel again in the future.
Comment from Hotel Management
17-Jul-2017 by Jackie Director of Sales, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
1 out of 5
by A verified traveller

stay elsewhere

Posted 29-Jun-2017
The rooms were not update like the pictures on the website noted, the hotel ran out of towels, the room was not cleaned thoroughly, the toilet seat had cigarette burns on it, the pool was no where close to the size on the website. I've stayed in better holiday inn express hotels and this one was far below the standard.
Comment from Hotel Management
05-Jul-2017 by Bri , Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
5 out of 5
by Stephen

Posted 27-Jun-2017 on Hotels
Comment from Hotel Management
17-Jul-2017 by Jackie Director of Sales, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
5 out of 5
by Dr Frances R

Posted 17-Jun-2017 on Hotels
Comment from Hotel Management
19-Jun-2017 by Jackie Director of Sales, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
4 out of 5
by Maria

Posted 16-Jun-2017 on Hotels
Comment from Hotel Management
19-Jun-2017 by Jackie Director of Sales, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
5 out of 5
by Rocky

Posted 12-Jun-2017 on Hotels
There for a baseball tournament. Great place to stay and quite!
Comment from Hotel Management
19-Jun-2017 by Jackie Director of Sales, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.