Ratings based on 206 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 22-Jun-2018
3 out of 5
by a verified traveller

Posted 21-Jun-2018
Room was outdated and smelled musty.
4 out of 5
Recommended
for Everyone
by a verified traveller

Posted 20-Jun-2018
The air conditioning is old and needs updating. The rooms are a little rundown and also could use some updating. The staff was friendly and accommodating!
Comment from Hotel Management
20-Jun-2018 by Bri, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
4 out of 5
by a verified traveller

Posted 20-Jun-2018
Comment from Hotel Management
20-Jun-2018 by Bri, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
5 out of 5
by a verified traveller

Posted 04-Jun-2018
Comment from Hotel Management
04-Jun-2018 by Bri, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
4 out of 5
Recommended
for Everyone
by a verified traveller

Great staff, clean and pretty room

Posted 29-May-2018
The staff was great, check in was very easy and the room was beautiful. Loved the walk in shower! Only issue with room was the height of the bed. I'm 5'4" and could have used a step stool to get up into the bed. Other than that the accommodations were excellent! Only issue we had was a drunk man in the parking lot coming up to our car window asking for cigarettes and money. I notified hotel staff and they said they would take care of it.
Comment from Hotel Management
01-Jun-2018 by Bri, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
3 out of 5
by a verified traveller from Pa

Posted 23-May-2018
I think the rooms are clean but i had a experience in the room we where staying in i got bitten by Bed bugs i would never happened with the overall experience .
Comment from Hotel Management
29-May-2018 by Bri, Hotel Management
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.
5 out of 5
by a verified traveller

Posted 18-May-2018
Complimentary dinner(Mon-Wed-Fri) as well as breakfast was an appreciated extra treat
Comment from Hotel Management
21-May-2018 by Bri, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
5 out of 5
Recommended
for Everyone
by a verified traveller

Perfect!

Posted 06-May-2018
My wife and I could not have been more pleased or impressed. A great comfortable experience. I will be back, and will most likely plan future trips in the area knowing we'll have a perfect place to stay. Also, the front desk's dinner recommendations are more accurate than Google reviews....another plus to staying here.
Comment from Hotel Management
07-May-2018 by Bri, Hotel Management
Hello G, and Thank You for your review! I am so pleased to hear that you and your wife were pleased and impressed! We look forward to you saying with us again in the future!
4 out of 5
Recommended
for Everyone
by a verified traveller from Atlanta

Nice but surprised

Posted 01-May-2018
I was kind of surprised that the Holiday Inn Express was kind of old looking. I'm used to exceptional interiors when it comes to this company. But it was still clean and the breakfast was above and beyond and very much what I was used to. The staff was friendly and always smiling. Made me feel very welcome.
Comment from Hotel Management
02-May-2018 by Bri, Hotel Management
Hello and thank you for your review! We look forward to you staying with us next time you are in Greenville.