Ratings based on 100 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by A verified traveller from Western NC

Posted 30-Jun-2015
Pros: Staff very pleasant and room, well prepared.
Cons: Inform guests if room is not to be cleaned between nights and coffee not restocked.
Location: Easy to locate, not on extremely busy roadway.
Room not cleaned in between 2 nites we stayed. Is this the norm? Is this purely a long-term stay hotel without daily cleaning services?
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 12-May-2015 on Hotels
5 out of 5
Recommended
for Families
by Beatrice K from Salisbury, Md

A must check in

Posted 11-May-2015 on Hotels
Overall it was a very nice hotel to stay in. The staff is awesome and very helpful.
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 30-Apr-2015 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 16-Mar-2015 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller from SC

Check In and Billing Experience

Posted 24-Feb-2015
Pros: Location, convenience, pet policy
The person who checked us in had difficulty finding my reservation. I presented a copy to her and was able to check in. Rather than the $25 pet fee, she wanted to charge $100. I have stayed at this hotel before and know the policy which was written on my reservation. Once that was cleared, we checked in.The next day I see where she she charged both of my nights' to my card and the room was already paid for on Expedia. I spoke with the person on duty Sunday and she verified that there should not have been these charges. She contacted management to have the charges reversed. When I checked out on Monday, I was told I could not officially check out because of the need to reverse the changes. Several other patrons had the same situation. I left for SC hoping my money is redeposited in my account soon.
3 out of 5
Recommended
for Families
by Kimberly from Charlotte

Stayed out of necessity but not by choice again

Posted 23-Feb-2015 on Hotels
The front desk workers were extremely nice and went out of their way to try to accomodate us when our reservations got messed up. As for the room, it was very clean and had the amenities needed. The bed was comfortable although the website and reservation clearly stated a Queen bed, our bed was definitely a double. The air/heater unit was extremely noisy all night long and the water pressure was the worse I've ever encountered at any hotel.
5 out of 5
Recommended
for Families
by Kelly J. from Elmer, NJ

Home away from home

Posted 09-Feb-2015 on Hotels
I was in the area w my elderly parents to support a family member undergoing surgery at ECU/ Vidant medical complex. The location was a mere 4 minutes from the hospital. It was clean, well appointed, and the staff was consistently pleasant, helpful and friendly. The suite had all the comforts of a home away from home. I would recommend this property to anyone who is expecting an extended stay.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

A pleasant stay

Posted 28-Jan-2015 on Hotels
Great as always :)
5 out of 5
Recommended
for Everyone
by A verified traveller from South Carolina

Nice hotel for long distance travelers

Posted 05-Jan-2015
Pros: I liked its spaciousness. The night we stayed there, it was quiet on our floor.
Cons: The sofas need to be updated. A few more luggage carts could be used.
Location: Excellent location for our travels.
With all the conveniences of home, our experience was a very good one. Candlewood Suites was conveniently located. It was right off the highway. There were restaurants nearby if we wanted to go out for a meal. Lobby was small but nicely decorated. No breakfast available except for 2 items. Desk staff was helpful.