Run down and disgusting!
Wow, I thought Wyndham was a brand I could trust, but after this experience I will NEVER book another room with this chain. This hotel is totally run down and disgusting. I don't think anything has been repaired or updated since the 70's including the NASTY, stained carpet that has an odor of urine. I was totally creeped out and didn't want to touch anything. Furniture is dirty and falling apart. It is too bad because the staff was friendly and trying to be helpful, but they are stuck in a bad situation. I booked here because all of the convention center hotels were booked and it is close by. When we pulled in, there were only 3 cars in the parking log.....this was our first big sign that something was bad wrong! We ended up moving to the nearby Best Western after one night and had a much better experience here!
Comment from Hotel Management
23-Sep-2017 by celeste, director of sales, Hotel Management
Dear guest - You have rated your experience on Best Western's site and we are glad you had a great experience, however I think your main review was of the Wyndham you were disgusted with. Is there anyway you can contact Expedia to have them remove this review from us and have it put with the correct hotel. It is showing you rated your experience with Best Western as a 2 not a 4 or 5 & i think you meant the 2 to represent your experience with Wyndham not Best Western. Thanks