Ratings based on 514 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Richmond, VA

Nice hotel but water-temperature problem

Posted 16-Nov-2017
We stayed three nights and endured severe shower -temperature fluctuations three mornings in room 224. The worst was when it would suddenly cut out ALL hot water and be freezing for about 10 seconds, repeatedly. Perhaps this is the hotel's idea of waking people up, but at age 70, it was not a positive experience. At the price, this should not happen. The hotel was completely full, so we did not complain. Other than that, the place is okay. We did like very much the fact that the windows open fully.
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington DC

Southern Hospitality!

Posted 03-Nov-2017
Second time staying at this hotel and I think it will be my Choice for every trip to Greenville! The Hotel staff is very friendly and accommodating, the rooms are spacious and comfortable, and overall very clean and well kept! The bed sleeps better than my bed at home (I have to get one of those mattresses!)... I'd highly recommend The Best Western Plus in Greenville anytime!
5 out of 5
by A verified traveller

Very convenient to ECU. Quiet location and great

Posted 16-Oct-2017
Pros: Very friendly staff. Quality continetal breakfast
Location: Good for university access
Would definitely stay again. Good proximity to university and shopping
5 out of 5
Recommended
for Everyone
by A verified traveller from Greenville,North Carolina

We had to extend our stay and BW was very helpful

Posted 11-Oct-2017
Love this hotel,conditions are clean,comfortable and they allow pets.
3 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel and close to my restaurant

Posted 09-Oct-2017
Pros: close
Cons: NA
it was nice and comfortable the TV was too small for my vision
5 out of 5
Recommended
for Everyone
by A verified traveller from Fairfax, Virginia

Nice hotel, close to shopping and colleges

Posted 03-Oct-2017
Pros: It was clean
Location: We came to the area for a volleyball tournament. Lots of eatery and close to the colleges.
After reading the reviews from the week before I was kind of scared to stay at this hotel, but I have to say, yes we had hot water, they got that taken care of. The room and hotel was very clean and the staff was extremely nice. If I find myself in the area again, I would stay at the same hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from North Carolina

Posted 28-Sep-2017
Pros: The Staff, the accomdations and they accept dogs.
Cons: Nothing
Location: Restaurants, quiet.
We was on vacation at the beach and stopped over to visit with family. The staff was very professional and the hotel was close to restaurants..
3 out of 5
by A verified traveller

Ok hotel

Posted 21-Sep-2017
Pros: Front desk person working in the afternoon
Cons: Responding to a complaint / issues
Hotel was ok. The water for the shower in room 205 did not get hot (Luke cold /slightly warm at best) informed the overnight staff, it went upon deaf ears. Didn't have to time debate issues with her, asked to have the manager call me but I never received a call.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Convention Center Option!

Posted 20-Sep-2017
Pros: Friendly staff, clean, large rooms.
We moved here from the terrible Wingate down the road and were pleasantly surprised to find a nice, clean, updated hotel. The front desk employee was very helpful and accommodated our requests for rooms.
1 out of 5
by A verified traveller

Run down and disgusting!

Posted 20-Sep-2017
Pros: The staff were friendly
Cons: Everything except the employees. The property is dirty and in horrible disrepair. It should be bulldozed!
Wow, I thought Wyndham was a brand I could trust, but after this experience I will NEVER book another room with this chain. This hotel is totally run down and disgusting. I don't think anything has been repaired or updated since the 70's including the NASTY, stained carpet that has an odor of urine. I was totally creeped out and didn't want to touch anything. Furniture is dirty and falling apart. It is too bad because the staff was friendly and trying to be helpful, but they are stuck in a bad situation. I booked here because all of the convention center hotels were booked and it is close by. When we pulled in, there were only 3 cars in the parking log.....this was our first big sign that something was bad wrong! We ended up moving to the nearby Best Western after one night and had a much better experience here!
Comment from Hotel Management
23-Sep-2017 by celeste, director of sales, Hotel Management
Dear guest - You have rated your experience on Best Western's site and we are glad you had a great experience, however I think your main review was of the Wyndham you were disgusted with. Is there anyway you can contact Expedia to have them remove this review from us and have it put with the correct hotel. It is showing you rated your experience with Best Western as a 2 not a 4 or 5 & i think you meant the 2 to represent your experience with Wyndham not Best Western. Thanks