Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board
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Reviews of DoubleTree by Hilton Greensboro Airport

4 out of 5
DoubleTree by Hilton Greensboro Airport
6426 Burnt Poplar Road, Greensboro, NC

Reviews

4.8
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 3 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

6.0/10

Cleanliness

5.2/10

Staff & service

3.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Forgot to clean my room one day. No ironing board. Forgot to leave soap oke day. Overall very very ordinary hotel.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not very interested in making the stay comfortable
Water was cold to barely warm and had no pressure; cause, per the desk clerk, was water/temperature saving device. I requested room support with no reply on three occasions. I attempted to contact the manager and was told there was not one. I was offered a chance to speak to the owner, and left my contact info, with no follow up. Room had thin walls, making sounds in near room wake you at night. Someone kept banging on the front door i early morning hours. Fridge ran cool but not cold. Microwave was very small, barely permitting a plate and cup. Sad part is that with marginally invested ownership, the place could be nice, but there is a real disinterest. Even the breakfast food ran out every morning. The owner seems invested in making a quick buck, hoping that there will be no consequence for comfort-shaving tricks, that she is remote enough to not be affected by bad reviews. Everyone I spoke to seemed satisfied that they got my money and didn't care about repeat business. No effort to return calls during the stay nor after.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
OK ROOM
For the price ,it is an OK room lighting not great ,fawcet in bathroom not working great was clean,

6/10 Okay

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found nats in the bathroom, large crack between door,which allows flys,bugs to get into room
Response from General Manager on 2 Oct 2016
I am sorry you had an unpleasant experience. We strive to give all our guests a pleasant experience. We have been under remodel and perhaps you didnt get one of our fresh rooms. We have put new carpet, furniture and 50' flat screen TV's. along with fresh paint.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Yuk
Nowhere you'd want to stay, but it was ok - 10 min from the airport
Response from KB on 2 Oct 2016
This is odd to understand, no where you would want to stay but it was ok. We strive to give our guests a clean room and great rates! We have updated our rooms with new carpets and furniture and fresh paint. We also have new 50" flat screen TV's. Perhaps this guest was not given one of our updated rooms.