Booked this hotel from Hotels.com website for one night stay on the way back from myrtle beach to columbus. The description said free continental breakfast however only breakfast bars & coffee for was available. I verified the hotel's own website & it seems the description over there was correctly mentioned as grab n go breakfast. I could have booked a better breakfast option hotel in the same price had I known this issue earlier. I would try to avoid booking directly via hotels.com in future.
Comment from Hotel Management
12-Jul-2017 by Manager, Hotel Management
Thank you for sharing your feedback, we appreciate your comments. We never want to mislead our guests, and you are correct with your research, the various websites do not have a category for complimentary grab and go breakfast. However, we do offer a version of continental breakfast so we apologize it was not to your expectations which caused disappointment. Now that you are a bit more familiar with our hotel and our brand, we do hope you will select us again during your travels.