Ratings based on 36 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
75% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller from tampa

fine for enroute layover on a budget

Posted 13-Nov-2015
Pros: room was fine but no frills
Cons: ice on premises, better understanding of expedia process ...hotels were supposed to take payment...don't like having to always provide i.d.
Location: not there enough for this answer...just overnight
no frills but room served its purpose fine...luggage cart rickety...no ice on premises...desk clerk acted like this was normal...not...hotel was to take payment but didn't as expedia already had done so...same with the three other hotels on this trip...at least amount was correct...hotel reluctant to provide receipt saying this is between expedia and me, but none of the other hotels this trip did this and provided receipts with no prompting...next morning desk folks hassled me when i asked for directions out to i73...hospitality was lacking overall
Comment from Hotel Management
24-Nov-2015 by Manager, Hotel Management
I appreciate you bringing your experience to our attention. We strive to provide our guests with all of the comforts of home, so I am disheartened to hear that we did not provide you with the best experience possible. I discussed your comments with our team, and we will work to ensure we are providing each guest with professional customer service. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time that you are in our area.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice

Posted 10-Nov-2015
Nice for the price no good breakfast Coffee was weak and no creamers only sweat creamer
Comment from Hotel Management
16-Nov-2015 by Manager, Hotel Management
Thank you so much for posting a review of our property. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I’m so pleased to read that you found our hotel to be a good value. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
2 out of 5
Recommended
for Families
by A verified traveller

Stinky Stay

Posted 16-Jul-2015 on Hotels
The front desk staff were friendly, but that's where the positive experience ends. When we arrived there was a bin full of dirty dishes outside our door. All of the upholstered furniture and sofabed mattress were stained. The carpet in the hallway and room smelled really bad. The floor in the kitchen area was sticky. The breakfast area downstairs was dirty and understocked at 7am so it likely had been that way since the previous morning. We requested a refund for our 6 day stay on the first day and were accommodated.
Comment from Hotel Management
10-Oct-2015 by Manager, Hotel Management
Thank you for your recent review of your stay. We strive to provide guests with all of the comforts of home, so I am disappointed to hear about the cleanliness issues you experienced. To uphold our company's high standards, we have replaced all recliners and couches in our guest rooms and will be making sure we are walking our properly frequently to ensure it is fresh and clean for our guests. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
4 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 25-Jun-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Perfect room

Posted 12-Jun-2015
Pros: It was clean throughout the property. Staff were pleasant and engaging. They delivered dishes to my room quickly.
Cons: I can't think of any changes at this time.
I love this hotel because it has trees next to the rooms. I can sit on the couch and it makes me feel like I at home.
Comment from Hotel Management
23-Jun-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I am thrilled we were able to provide you with a home away from home experience. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
2 out of 5
by A verified traveller from New Jersey

Poor

Posted 25-May-2015
Pros: Nothing
Cons: Everything
Location: I can't tell you. I came in and got out.
Some other guest was able to enter my room with his plastic key card. I don't know if this was due to the careless behavior of the staff or just some sort of malfunction but they did nothing to correct or compensate for it. Additionally the kitchen area of the room was old and worn and there were no pots ,pans, utensils etc. What good is a kitchen with nothing you need to use it?
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Cary, NC

Convenient Location

Posted 17-May-2015
Pros: The best part of this hotel was the convenience to restaurants and the convention.
Cons: The clock on the wall needed a battery. It was always 9:45.
Location: This hotel is near the airport. Most anything you would need during a stay would likely be found within just a few miles from the hotel.
I attended a three day convention in a nearby hotel, which was booked for the event before I went looking for a room. Extended Stay was close to the convention, the price was reasonable, and there were many restaurants in the area, both fast food, and sit down. The room was neat, and well equipped. All and all this was a very good choice.
2 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 30-Oct-2014 on Hotels
3 out of 5
Recommended
for Everyone
by Joe from Wake Forest NC

I would stay again

Posted 03-May-2014
Pros: Pool, windows to open, location
Cons: shampoo and conditioner in room, more items at breakfast
Location: I dont go anywhere but to and from work, but its right next to the highway so you not far from everything.
I think its more about the long term stay, but for a night it was good, The room was clean, I did not like there was no shampoo or conditioner, but I bring my own in case. The room was big and comfortable. The towels were paper thin, the breakfast was probably the leanest I have ever seen, just wrapped muffins and some fruit and coffee. I would stay again, there was nothing wrong but nothing stood out.
3 out of 5
Recommended
by Ryan from Wilmington, NC

Cheap but it worked

Posted 28-Apr-2014 on Hotels
The staff was friendly, the walls were thick and the room was discounted in a mobile deal. The perks stop there. This hotel is clearly dated and poorly maintained in the room I was staying in. The carpet and furniture had stains on them. The free breakfast was a grab and go situation, prepackaged food. If you are in a pinch and need a room for cheap this is the hotel for you. If you are hoping for a high class hotel at a discount rate then you will be mistaken.
Comment from Hotel Management
23-Aug-2014 by Manager, Hotel Management
Ryan - I appreciate you taking the time to write a review of your stay. The situation you described regarding the condition of your room is truly regrettable. We are very sorry for your experience. In response to your feed back, I will be meeting with our housekeeping staff to ensure these issues are properly addressed. I really appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.