- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and the rooms have been upgraded. Great find
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Located in Greenock, The Tontine Hotel is near a train station. Gourock Ferry Terminal and Hunters Quay Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Loch Lomond and The Trossachs National Park and Lyle Hill.
Sour unfriendly welcome from receptionist! Room was clean and comfortable but pillows were flat as crisps! Once the windows were open we couldn’t get them closed. People in next room were soooo noisy we could here their conversation at 23.00hrs! People leaving at night and early morning were noisy and a door constantly banged when they left. Two of the bar staff Lauren and a boy needed training in customer service they were rude, arrogant and down right horrible! Whereas amy on our second evening was just lovely, perfect even. Food was very good. Sadly on our first morning at breakfast there was no one around to tell us what to do and when we went to the hot food it was virtually empty. Again our second morning a completely different story a lovely welcoming girl. I’m not sure for the price I’d stay again as gleddoch even though further out is the same price with more luxurious surroundings and better mannered staff!!!