Ratings based on 525 verified reviews

4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller from Brisbane, Aust

Posted 04-May-2019
Good location for walking to V and A. Appreciated having a washing machine. Would have liked more info regarding room amenaties.
Comment from Hotel Management
06-May-2019 by Kim, Hotel Management
Dear Anonymous Thank you for taking the time to share your feedback with us. We are so happy to hear that you have enjoyed the location as well as the space (suite) allocated during your stay. With regards to the room amenities - I will address the issue with our Housekeeper in order to have this be made more visible. Regards Kim
5 out of 5
by a verified traveller from Belfast

Posted 14-Apr-2019
Good points - lovely staff, clean, handy location, good sized rooms, spa, rooftop pool, great breakfast & dinner places next door. Bad points - no bar or music at pool.
Comment from Hotel Management
14-Apr-2019 by Kim, Hotel Management
Dear Borah Thank you for taking the time to share your feedback with us. We are happy to hear that you had a good time staying at Cape Royale Luxury Suites. We will take your points brought to our attention and work on improving. Regards Kim
5 out of 5
by a verified traveller

Posted 14-Apr-2019
Comment from Hotel Management
14-Apr-2019 by Kim, Hotel Management
Dear Anonymous Thank you for your high score. Regards Kim
5 out of 5
by a verified traveller

LOVED IT!

Posted 27-Jan-2019 on Hotels
Cape Royale staff, amenities, and location were all amazingly beyond expectations. The hotel was conveniently located near supermarkets, bakeries, and within walking distance to the waterfront. The rooms were spacious and clean, and packed with all kinds of kitchen appliances (even a washer/dryer!). It was (my husband and I) our first time to South Africa, and it certainly wouldn't be our last. We will definitely stay at Cape Royale again when we visit Cape Town.
Comment from Hotel Management
29-Jan-2019 by Gerhard, Hotel Management
Good Day. Thank you for taking the time to review our hotel. We are always happy to receive positive feedback and glad you enjoyed your stay with us. We hope to have you back in the near future!
2 out of 5
by a verified traveller

Posted 26-Dec-2018
Pool closed, no water in pool Poor breakfast No water in minibar
Comment from Hotel Management
27-Dec-2018 by Gerhard, Hotel Management
Good Day. Thank you for taking the time to review our hotel. We always strive to provide the best service to our guests and especially to regular guests such as yourself and on this occasion we did not exceed your basic expectation. We hope to have you back in the near future!
4 out of 5
by a verified traveller

Posted 22-Dec-2018
Comment from Hotel Management
24-Dec-2018 by Gerhard, Hotel Management
Good Day. Thank you for taking the time to review our hotel. We are always happy to receive positive feedback and glad you enjoyed your stay with us. We hope to have you back in the near future!
2 out of 5
by a verified traveller

Posted 03-Dec-2018
My third visit, clear deterioration of quality of staff, breakfast and services. Will not return.
Comment from Hotel Management
04-Dec-2018 by Gerhard, Hotel Management
Good Day Michael. Thank you for taking the time to review our hotel. We always strive to provide the best service to our guests and especially to regular guests such as yourself and on this occasion we did not exceed your basic expectation. We hope to have you back in the near future!
5 out of 5
by a verified traveller

Wonderful hotel, wonderful staff

Posted 13-Nov-2018 on Hotels
nicest hotel staff I have ever encountered. Rooms have plenty of room and made our 2 week stay wonderful. Lots of local restaurants and sights. I will return someday for sure!
Comment from Hotel Management
14-Nov-2018 by Gerhard, Hotel Management
Good Day Lara. Thank you for taking the time to review our hotel. We are always happy to receive positive feedback and glad you enjoyed your stay with us. We hope to have you back in the near future!
5 out of 5
by a verified traveller

Posted 24-Oct-2018
Comment from Hotel Management
25-Oct-2018 by Gerhard, Hotel Management
Good Day. Thank you for taking the time to review our hotel. We are always happy to receive positive feedback and glad you enjoyed your stay with us. We hope to have you back in the near future!
5 out of 5
Recommended
for Everyone
by a verified traveller

Great place to stay in Cape Town

Posted 12-Oct-2018
Really enjoyed our stay here. Beautifully appointed and pin drop quiet. Would stay here again.
Comment from Hotel Management
25-Oct-2018 by Gerhard, Hotel Management
Good Day. Thank you for taking the time to review our hotel. We are always happy to receive positive feedback and glad you enjoyed your stay with us. We hope to have you back in the near future!