Lobby sitting area

Reviews of AmericInn by Wyndham Green Bay East

3 out of 5
AmericInn by Wyndham Green Bay East
2628 Manitowoc Rd, Green Bay, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1003 reviews" "
Rating 8 - Good. 267 out of 1003 reviews" "
Rating 6 - Okay. 61 out of 1003 reviews" "
Rating 4 - Poor. 22 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abby

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable. There was a little fridge and microwave which was nice
Stayed 1 night in Apr 2024
Response from Sam Goel on 18 Apr 2024
Thanks for the positive feedback. We always try to provide all the amenities to make your stay comfortable and memorable. We are glad to know that you had a great stay. We appreciate your feedback

6/10 Okay

Cherie

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Sam Goel on 17 Apr 2024
Thanks for the feedback. We shall work even harder to achieve best ratings. We appreciate your feedback

4/10 Poor

shannon

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Room was not the one reserved. Upon entering the room it had a body oder smell, the night stand had sticky cup rings on it. removed all bedding from bed except bottom sheet and still smelled like sleeping with a male goat.
Stayed 1 night in Apr 2024
Response from Chris on 12 Apr 2024
Good Morning, the room you received was the one that was reserved through Expedia. I am truly sorry about the odor in your room. That is unacceptable by our standards. Had you brought this to our attention we would’ve gladly moved you to a different room.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfsdt The place was clean.
Stayed 1 night in Apr 2024
Response from Sam Goel on 10 Apr 2024
Thanks for the positive feedback. We appreciate it

2/10 Terrible

Melissa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has gone way down hill. We have stayed here plenty of times in the past. But will never stay there again. They need to do better. Nothing really available for breakfast. Dirty pool area. No towels. Hard bed crappy towels. Just unreal
Stayed 1 night in Apr 2024
Response from Sam Goel on 6 Apr 2024
We are sorry to hear about your experience. We shall work even harder and work on the areas that you have prompted.

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient quiet location and nice pool area.
Stayed 2 nights in Mar 2024
Response from Chris on 27 Mar 2024
Thank you for the compliments on our pool!

10/10 Excellent

Krystal

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice pool area. Very spacious rooms!
Stayed 2 nights in Mar 2024
Response from Chris on 25 Mar 2024
Thank you for the compliments on our pool!

10/10 Excellent

Skeeter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024
Response from Chris on 24 Mar 2024
Thank you for the 5-Star rating, it is appreciated.

10/10 Excellent

Frederick B.

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly. Room clean
Stayed 2 nights in Mar 2024
Response from Chris on 24 Mar 2024
Thank you for the compliments on your room and our staff, it is truly appreciated!

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sam Goel on 24 Mar 2024
Thanks for the 5 star rating. We appreciate it.

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was pretty great, and the staff was excellent. The roo. Was nice and clean and the offered a pretty decent breakfast also. I'll definitely come back and stay there again.
Stayed 1 night in Mar 2024
Response from Chris on 17 Mar 2024
Thank you for the compliments on our staff. It is always wonderful to share great feedback with them.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was happy with our stay, easy to get to where we wanted to go(stores, restaurants). Liked the sauna/pool.
Stayed 1 night in Mar 2024
Response from Chris on 17 Mar 2024
I am happy to hear you enjoyed our pool and sauna. Thanks for taking the time to leave some feedback.

8/10 Good

KRISTYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was friendly. Only negative was a room nearby had a dog and it barked almost non-stop. Otherwise it was great and would stay here again
Stayed 3 nights in Mar 2024
Response from Sam Goel on 13 Mar 2024
Thanks for your feedback. Please let us know the next time and we shall try our best to resolve the matter and make sure that you have the comfortable stay. We appreciate your positive feedback.

6/10 Okay

Martha

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
I like that was friendly pet. I did not like the staff front desk was not giving a good welcome. not feel welcome. not even make eye contact. the only smile was front the Hispanic. the cleaning lady.
Stayed 1 night in Feb 2024
Response from Chris on 12 Mar 2024
My apologies for the lack of friendly faces at the front desk. We shall use your review as a teaching moment with them. Thank you for taking the time to leave us some constructive criticism.

10/10 Excellent

Susan L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I've come to expect from a Wyndham property - always a pleasure to stay there.
Stayed 1 night in Mar 2024
Response from Sam G on 9 Mar 2024
Thanks for the great review. We appreciate it. We shall hope to see you again soon

10/10 Excellent

Dennis, Stillwater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sam Goel on 7 Mar 2024
Thanks for the 5- star rating. We appreciate it.

10/10 Excellent

Lorri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had surgey couple days ago.. Staff went above and beyond to make i was compatible
Stayed 2 nights in Feb 2024
Response from Sam Goel on 26 Feb 2024
Thanks for the positive feedback and we are glad to hear that we were of great help. We shall see you again when you will be in the area next. We appreciate it.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Feb 2024
Response from Sam Goel on 19 Feb 2024
Thanks for the positive feedback. We appreciate it.

10/10 Excellent

SARAH, DENMARK

Liked: Cleanliness, amenities, property conditions & facilities
Love the jacuzzi in the room and walking distance to the ravine for dinner!
Stayed 1 night in Feb 2024
Response from Chris on 4 Feb 2024
Thank you for the compliments on our in room whirlpool tubs. Glad you enjoyed your stay.

10/10 Excellent

Cheryl

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The other guests were also very nice. Med to Lg crowd in pool for 1 hour but everyone was very respectful of each other. Breakfast was very good
Stayed 2 nights in Jan 2024
Response from Sam Goel on 29 Jan 2024
Thank you Cheryl for the generous review. We are glad to hear that you have had a nice stay. We appreciate the positive feedback

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the jacuzzi room! Nice pool area and I loved the gambling machines! Very clean and wonderful staff! Will come back for sure
Stayed 1 night in Jan 2024
Response from Chris on 28 Jan 2024
I am glad to hear you enjoyed all the amenities we offer!

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jacuzzi tub
Stayed 1 night in Jan 2024
Response from Sam Goel on 27 Jan 2024
Thanks for the positive feedback. We are glad that you have enjoyed your stay. We shall hope to see you again when you will be in the area

10/10 Excellent

pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was relaxing, room clean , relaxing
Stayed 1 night in Jan 2024
Response from Chris on 22 Jan 2024
Thank you for the 5-Star rating. Glad you enjoyed our hot tub!

10/10 Excellent

Allison, Lino Lakes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very friendly and helpful!
Stayed 1 night in Jan 2024
Response from Chris on 19 Jan 2024
Thank you for the compliments on our desk staff.

8/10 Good

Beth

Liked: Cleanliness
Stayed 6 nights in Jan 2024
Response from Chris on 13 Jan 2024
Glad you had a wonderful stay!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Chris on 11 Jan 2024
Thank you for the 5-Star rating. I’m happy we were able to provide you with a great stay.

8/10 Good

Donald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sam Goel on 9 Jan 2024
Thanks for the feedback. Please let us know how can we make your experience better. Thank you

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice amenities and pool area, kind and helpful staff.
Stayed 1 night in Jan 2024
Response from Sam Goel on 8 Jan 2024
Thanks for the positive feedback. We appreciate it.

10/10 Excellent

kira, Caspian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sam Goel on 6 Jan 2024
Thanks for the positive feedback. We appreciate it

6/10 Okay

Penny

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Could Have Been Better
Handicap accessible room was the furthest away from elevator causing my wife who walks with a cane to have to walk very far. Fan in heater was banging so we hat to shut the heat off. Person who checked us in was unfriendly. But bed, pillows, and sheets were very nice.
Stayed 1 night in Dec 2023
Response from Chris on 6 Jan 2024
Unfortunately, our king handicap accessible rooms are on the second and third floors. We will do our best to move your accommodations closer to the elevator or entrance next time you stay.

8/10 Good

Julie

Liked: Cleanliness, staff & service
Poor mattress
Stayed 1 night in Dec 2023
Response from Chris on 6 Jan 2024
Your feedback is appreciated. We shall look into the mattress you experienced. I am happy you enjoyed the rest of your stay.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff were always so friendly and greeted us. Every time we came in or went out, the breakfast was awesome staff that worked in the kitchen breakfast area we’re always friendly. The pool area was well-maintained, as well as the Jacuzzi in the pool were very clean. Our room was wonderful. We had an issue where the light went out over the sink and the maintenance man. Was there the next morning to replace the lightbulb. The fireplace was a great touch. We definitely will be coming back again soon.
Stayed 5 nights in Dec 2023
Response from Sam Goel on 27 Dec 2023
Thanks, Mary for the fantastic review and kind words towards the staff. I am sure they will be encouraged by your warm regards. We appreciate the positive feedback.Happy Holidays and Happy New Year

8/10 Good

Margaret

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from Sam Goel on 1 Jan 2024
Thanks for the positive feedback. We appreciate it

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sam Goel on 21 Dec 2023
Thanks for the positive feedback. We appreciate it

10/10 Excellent

Callie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot tub in the room! Very quiet hotel and the breakfast was great!
Stayed 2 nights in Dec 2023
Response from Sam Goel on 18 Dec 2023
Thanks for the positive feedback. We appreciate it.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sam Goel on 17 Dec 2023
Thanks for the 5-star rating. We appreciate the positive feedback

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Chris on 16 Dec 2023
I’m glad you had a great stay. Thanks for leaving a review.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Chris on 11 Dec 2023
I am glad to hear you had a great stay! Thank you for taking the time to share positive feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and attractive place to stay, price quite reasonable for non-packer game weekend. Breakfast was wonderful
Stayed 2 nights in Dec 2023
Response from Sam Goel on 10 Dec 2023
Thank you for the fantastic review. We are grateful to know that you have enjoyed your stay thoroughly. I shall make the team aware of the kind words that you have put together whom I am sure will be encouraged by your remarks. We are honored to be your host always.

10/10 Excellent

Kaleah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Chris on 11 Dec 2023
Thank you for sharing positive feedback regarding your stay!

10/10 Excellent

Véronique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel ever. Felt so cozy and home like. Loved the loundge and its fireplace. Pool is very nice too.
Stayed 2 nights in Dec 2023
Response from Chris on 9 Dec 2023
I am happy to hear you enjoyed your stay. Thank you for the compliments on our inviting lobby!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sam Goel on 10 Dec 2023
Thanks for the positive rating. We appreciate your feedback

8/10 Good

Zuleima

Stayed 1 night in Dec 2023
Response from Sam Goel on 27 Dec 2023
Thanks for the positive feedback. We appreciate it

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sam Goel on 5 Dec 2023
Thanks for the positive feedback. We appreciate it.

10/10 Excellent

Audra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
Here for the Packer game. They have a service to shuttle you to the game for $8 one way! Saved a lot of hassle. Room was nice, breakfast was good, shower pressure was heaven. Thanks for a lovely time.
Stayed 2 nights in Dec 2023
Response from Sam Goel on 5 Dec 2023
Thanks for the positive feedback. We are honored to be your host and it's nice to know that you had a good time. We appreciate your kind words.

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sam Goel on 5 Dec 2023
Thanks for the positive feedback. We appreciate it.

8/10 Good

Wayne

Stayed 1 night in Nov 2023
Response from Sam Goel on 5 Dec 2023
Thanks for your feedback. We shall keep working hard to provide the best guest service experience.

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Chris on 1 Dec 2023
Thank you for the 5-star rating.

10/10 Excellent

RENEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so impressed with our room. Very specious and the staff was so friendly. The breakfast was good and the lady made sure it was always full. Only thing I would say is they had regular milk and could have had chocolate milk also. I would stay there again.
Response from Sam Goel on 28 Nov 2023
Thanks for the positive feedback. We appreciate your generous comments. We shall hope to see you in the future.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Chris on 16 Dec 2023
Thank you for the positive feedback.