Ratings based on 421 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Calgary

Excellent Hotel

Posted 23-May-2016
Pros: Location, price, staff, room, everything
Cons: nothing
Location: Located in the City Centre area. Very close to Buchanan Street (shopping, pedestrian way), Central Station, Glasgow Cathedral/Necropolis, River, M8
The location of this hotel is excellent. It is in the city centre area, just a block or so away from Buchanan Street. The staff were all very pleasant and helpful, giving us recommendations on what to see and do in Glasgow. It is an easy walk to the Central Train Station where you can catch a train to anywhere (we went to Edinburgh). It's also within walking distance to the Glasgow Cathedral (about a 15 minute walk) and the Necropolis. The room itself was very nice. We had one of the newer, renovated rooms. It had a large comfy bed, new bathroom, large TV and desk/chair space around the room. Although the hotel is currently under renovation to fix up the other rooms, we never heard any noise. We were told that the work was being completed on other floors and that the work would only be done during the day while most people were out. Even when we were back during the day, we didn't hear anything. I definitely wouldn't worry about it when booking or call and ask that your room be on one of the completed floors.
3 out of 5
by A verified traveller

Ideal city centre location

Posted 13-May-2016
Ideal for city centre and close to bus station. Good breakfast. Just been bought over by Hilton group so big refurb about to start which rooms and pool/spa area badly need.
3 out of 5
by A verified traveller


Posted 13-May-2016
The stay at the hotel was fine. There was only one thing, I had a 6am flight to catch and so I requested 3 wake up calls at 3am, 3:15 and 3:30 (I'm a heavy sleeper)....but I didn't get the wake up calls even though I requested it twice the night before. Luckily I didn't miss my flight, because I woke up fine in the end, but it could have gone the other way
5 out of 5
by A verified traveller

Großes Hotel im Zentrumsnähe

Posted 09-May-2016
Schönes Hotel von dem man problemlos schnell ins Zentrum laufen kann.
4 out of 5
by A verified traveller from Fife

Close to Theatreland

Posted 30-Apr-2016
The hotel is currently undergoing refurbishment, which did impact on our stay. The room was modern, freshly decorated and spacious.Unfortunately the contractors working on the refurbishment managed to cut off the water supply, slightly spoiling our overall experience.
4 out of 5
by A verified traveller

easy access to get about the city,

Posted 24-Apr-2016
Pros: clean, good location, helpful staff
Cons: water pressure and drainage
Location: botanical gardens, nice walks
we stayed two nights- would have been nice is parking were part of the fee, clean , comfortable , attentive staff, starbucks was closed . It was not quite as high end as anticipated but fine . Nothing else to ssay
5 out of 5
by A verified traveller

Close to city centre shops and sights.

Posted 29-Mar-2016
Lovely time. Right in the centre. Very comfy hotel. Staff eager to please and extremely helpful in helping us round our first visit to glasgow
3 out of 5
by A verified traveller from London

Nice hotel but under refurbishment

Posted 21-Mar-2016
Pros: location
Cons: inform clients before they book about the works
Location: Very good location for everything in Glasgow city
The hotel is undergoing a major refurbishment and I was not made aware of it at the time of booking. The hotel staff tried their best but the hotel is not looking at its best
4 out of 5
by A verified traveller

Posted 20-Mar-2016
The reception staff were fine the bar and dining room not to helpful
5 out of 5
by A verified traveller from edinburgh

Really nice hotel and great friendly staff,

Posted 17-Mar-2016
The location is ideal slap bang at the centre of everything, hotel looks very classy but the staff are so nice and friendly it's like a home stay. Would highly recommend this hotel to anyone.