Room was clean but extremely basic for a 4 star hotel. The bedding was very comfortable. Location is good but could be better. Major construction site right next door with extremely loud construction noice commencing at 7am.
Comment from Hotel Management
21-Oct-2016 by General Manager, Hotel Management
Thank you for taking the time to tell us about your experience at the Novotel Glasgow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.