Terrible customer service. Numerous attempts to email the hotel with no response. Rooms were dated, air conditioning unit did not work, beds had sheets that did not fit the bed. Not even a toilet roll holder. Hotel fire alarm went off at 4.30am frightening my children and no explanation or apology. Food was over priced and very small quantity. We had the family room which did not even include a fridge to keep milk in for our young child. Rooms were terribly hot. Grout in bathrooms were chipped, large holes, the only thing about this hotel was the pool.. the location was in a dead end part of town.