Ratings based on 693 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from BC Canada

Very good location in Glasgow close to shopping

Posted 09-May-2017
Pros: Wifi included and love the hot cookies. Location was great
Cons: Housekeeping staff
Location: Short walk to George Square, shopping, sight seeing etc
Front staff were very good housekeeping was not. They did not leave any towels one day, never took dirty glasses or relaced them. Made mistake in restaurants, fed gluten to celiac sister etc Overall I was not happy with the hotel although it was nice and was close to shopping and main part of town
5 out of 5
Recommended
for Everyone
by A verified traveller from scotland

Good hotel in the heart of the city

Posted 06-May-2017
Pros: Friendly staff
Cons: Not a complaint but maybe the food could have been better
Location: Great location many things shopping restaurants museums all nearby
I was there attending a dinner enjoyed the whole week end
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice view

Posted 02-May-2017
Nice hotel i would like book again this hotel Lastly I like this hotel
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel. Walking distance to city centre.

Posted 02-May-2017
Took my niece and nephew away for the weekend. Great size room and they loved the facilities as did we, gym, pool, sauna.
5 out of 5
Recommended
for Everyone
by A verified traveller from Isle of Lewis Scotland

One Night Stay

Posted 28-Apr-2017
Pros: Just about everything
Cons: If there is no disabled access to the Sauna and Steam room then its something that should be looked at
Location: Close to restaurants and Theatres . Main Bus Station and main shopping area
Fantastic Welcome with a Large Warm Cookie . Lovely large room and comfortable bed . Hotel walking distance to Main Bus Station. I didn't have a chance to use the dining room. Availed of the Spa Facilities. Spa Staff were very helpful . Pool is fine as long as there are not to many people using it. Steam Room and Sauna are up a metal spiral staircase to another level. I didn't see any disabled access to reach these facilities so this could be a problem for those with mobility issues. I would suggest that anyone with Mobility issues ring the hotel to confirm if there are other access routes to this level if they are wanting to use these Spa Facilities . Other than that I certainly will return.
4 out of 5
Recommended
for Everyone
by A verified traveller from ireland

Nice hotel - good location

Posted 26-Apr-2017
Hotel itself was lovely and clean. Staff were very friendly. Good location to main shopping area - one street away. The reason I didn't give the hotel 'excellent' was because the restaurant staff are not trained properly. I wouldn't blame them as each one was very attentive and helpful but you just knew they were all very New and didn't know the basics of service, e.g. Wine serving, clearing from your table correctly etc. This is a training issue. The food itself was beautiful. (We ate in the restaurant twice) And the one other thing was the pool changing room area. Not a nice experience - floors were not clean and the showers were not good either. Definitely need improvement here.
5 out of 5
Recommended
for Everyone
by A verified traveller from indonesia

15 minutes walks from station. Near city center

Posted 23-Apr-2017
Three nite stay, very comfortable room, nice staff, cleans bathroom, about breakfast just so so . May suggestion pay for one day bfast and other day you can explore breakfast food in Glasgow. We got room 734 which is Honour room floor at Double tree room hotel. We happy stay here 👍🏽
5 out of 5
Recommended
for Everyone
by A verified traveller

Quiet location

Posted 17-Apr-2017
Check in and checkout was fast . Good and quiet location Friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ireland

The hotel was so close to the main shopping areas.

Posted 10-Apr-2017
Pros: Every one of the staff were so helpful
Cons: Can't think of anything off hand
Location: we wanted to be near to Buchanan street and sauciehall street...........so that was perfect locatio-wise
The staff were very friendly and helpful and the food was first class.
4 out of 5
Recommended
for Everyone
by A verified traveller from J

Only stayed one night

Posted 03-Apr-2017
Great. Only stayed one night and was out most of it. Great location, atmosphere and exceeded our expectations.