Ratings based on 647 Verified Reviews

4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel

Posted 24-Feb-2017
Pros: The location was perfect for us. The bar was nice.
Location: close to many restaurants and the main shopping streets
Stayed for 5 nights in february. Very pleasant large room.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the city centre

Posted 17-Feb-2017
The hotel was nice and well situated close to Glasgow city centre.Staff where very friendly and would recommend to my friends and I would definitely stay there again.
5out of 5
Recommended
for Everyone
by A verified traveller

Perfect location for bus station and shops

Posted 17-Feb-2017
We received a complimentary cookie on arrival. My husband left his jumper in hotel. We phoned the hotel and they arranged to post it out to us. Fab service
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Feb-2017
Very nice stay. Staff were lovely. Breakfast was great.
4out of 5
Recommended
for Everyone
by A verified traveller from newcastle

Central hotel, clean and comfy

Posted 08-Feb-2017
Ideal for short stays, clean, extra comfy beds, pool area looking a touch rusty.
4out of 5
Recommended
for Everyone
by A verified traveller

Great

Posted 30-Jan-2017
Although I only spent one night at the hotel, I couldn't of asked for a better choice. Good location, twin room was very nice and the facilities were great. Also, very nice touch on the complimentary cookie on arrrival. I don't really have ant negatives agains the hotel. I wouldn't normally stay here because of the price per night but the sale I found when booking was worth every penny. I guess you do get what you pay for. Would definitely recommend it to anyone.
5out of 5
Recommended
for Everyone
by A verified traveller from Aberdeen

Great hotel, very central

Posted 30-Jan-2017
Pros: Everything!!
Cons: Nothing
Location: Very central location, within easy walking distance of shops and restaurants
We have just returned from a lovely weekend in Glasgow. The hotel was great, lovely reception staff and a very comfortable room. We will definitely return in the future.
4out of 5
Recommended
for Everyone
by A verified traveller from manchester

Good hotel

Posted 28-Jan-2017
Pros: The hotel itself appeared to have been newly refurbished and so everywhere was bright and clean with new fittings.
Cons: The bathroom could have been bigger with a better (detachable) shower. Instead it was fixed, which meant your hair got wet.
Location: it was close to some local decent shops and a short walk to the city centre, however, I would not have felt comfortable doing this on my own at night.
Good, modern hotel, within walking distance of city centre and major shops. Modern, with spacious rooms and comfortable beds. Whilst my bathroom was very clean and modern, it was on the small side. Great for business venue.
1out of 5
by A verified traveller from NZ

Worst Hotel Stay EVER

Posted 25-Jan-2017
Pros: There were rumors going around that they gave every room the morning before a late checkout. It's a shame they couldn't prepare the rooms in time!
Cons: Staff attitude, the ability for staff to listen to requests, a booking system that actually works, hotel not changing owners between booking and stay.
Location: Wouldn't know, only got angry and drunk at the hotel bar. This hotel is a perfect way to ruin your stay in Glasgow.
We arrived at the hotel at 3:45pm, a reasonable amount of time after check in opened that you would expect to be able to head straight up to your room, drop your bags, and go for a walk. Nope, not today! We entered the very spacious foyer to see a queue stretching from the front desk (with only 2 staff on) stretching all the way across the foyer and into the bar. Oh boy, after a long day of travel dramas, we were in for another long wait. It took just under an hour to get to the front of the queue, where we were then told that we had been booked into a room with just one king sized bed. I had tried to confirm through both expedia and by contacting the hotel that we definitely 100% were going to be in a room with 2 double beds, as that was literally the only reason I booked the hotel. The front desk staff said they would see what they could do, and sent us to the bar for some free drinks and that someone would come and find us once our room was available. After a couple of drinks each, we figured that no one was going to get us so back into the queue for almost another hour. We eventually gave up on trying to get the room I had booked and accepted their "upgrade" because they didn't understand that a male and female travelling together might not want to share a bed. We were in our room just before 7pm. We also arranged for a late checkout - housekeeping wasn't told and knocked at 8am, 9am, 10:30am and 11:15am (despite the Do Not Disturb sign going out)
4out of 5
Recommended
for Everyone
by A verified traveller from aberdeen

City break

Posted 23-Jan-2017
Good hotel very close to centre. Good pool and facilities although steam room wasn't working. Good breakfast. Definitely stay again