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Reviews of Boclair House Hotel

3.5 out of 5
Boclair House Hotel
100 Milngavie Road Bearsden East, Dunbartonshire, Glasgow, Scotland

Reviews

9.6

Exceptional

Rating 10 - Excellent. 77 out of 97 reviews" "
Rating 8 - Good. 16 out of 97 reviews" "
Rating 6 - Okay. 4 out of 97 reviews" "
Rating 4 - Poor. 0 out of 97 reviews" "
Rating 2 - Terrible. 0 out of 97 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
We had an absolutely lovely stay at the Boclair - the building is a lovely art deco style building. Very clean, great room and a lovely breakfast. The staff were all lovely and very friendly. We had a great chat with Brendan on the front desk and we would highly recommend the hotel.
Stayed 1 night in Aug 2020
Response from Eilidh - General Manager on 16 Sept 2020
Hi Adam, Thank you for your lovely review. We will certainly pass on your kind comments to Brandon. We hope to see you in the Hotel again in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Beautiful hotel, clean, and friendly
Stayed 1 night in Aug 2020
Response from Eilidh - General Manager on 29 Aug 2020
Thank you for your wonderful review. We hope to welcome you back to the Hotel soon!

10/10 Excellent

CarolAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Eilidh - General Manager on 29 Aug 2020
Hi CarolAnn, We were delighted to receive your kind review. We hope to be able to welcome you to the Hotel again soon.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Art-Deco with a modern twist
Amazing suite (we stayed in the Arran/ Honeymoon suite), exquisitely decorated in a golden Art Deco style with a supremely comfortable bed. The unique bathroom with a sky-high ceiling at about 7m is equipped with a rainfall shower and mood-lighting. In the winter though the bathroom can be a bit chilly. Furthermore, the deep-soaking bathtub in the room is the perfect addition to the entire experience, especially with the built-in TV/radio system next to it. Other amenities include tea-making facilities (with a good selection) and also a separate coffee machine with included capsules. The bar area is also worth mentioning, especially when it comes to the wide selection of drinks and friendly staff. Moreover, congratulations are warranted for the interior designer for choosing Alphonse Mucha prints to put everywhere in sight. Breakfast had a wide variety of delicious hot food. We especially appreciated the hard-boiled poached eggs and their use in various dishes. Furthermore, both the "Black Pudding Stack" and the "Halloumi & Eggs" were great twists on the regular Eggs Benedict resulting in remarkable flavour and texture. We also took a peek into the ballroom area and, even without the wedding decorations, it looks inviting and festive. Overall, even though Boclair House has been operating as a hotel for a few years now, everything looks and feels brand new and we are already thinking about returning to try out the other rooms as well.
Stayed 1 night in Feb 2020

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious Hotel
We stayed in the Stroma room for our honeymoon. It was amazing! The bathroom was especially nice with the jacuzzi, waterfall shower, and mirror T.V. The staff was exceptionally friendly. Room service was great. Would definitely stay again.
Stayed 3 nights in Dec 2019
Response from J on 3 Feb 2020
Thank you so much for your wonderful review! I am delighted to hear how impressed you were with everything throughout your stay, and I'm sure the rest of the team will be as well. We hope to see you again soon and hope that you'll recommend us to family and friends. Kind regards

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from j on 3 Feb 2020
Good Afternoon Thank you for your review. We are delighted you enjoyed your stay and look forward to welcoming you back to Boclair House Hotel. Best Regards Kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond Expectations!!!
Everything & everyone was simply amazing!!!
Stayed 1 night in Oct 2019
Response from Reception on 22 Oct 2019
Thank you for taking the time to leave a review. We really appreciate the feedback

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay unfortunately we arrived late and had to depart early so weren't able to fully enjoy the hotel.
Stayed 1 night in Sep 2019
Response from Reception on 7 Oct 2019
Thank you for taking the time to review our hotel, we are glad that you enjoyed your stay.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Reception on 7 Oct 2019
Thank you for taking the time to review our hotel, we are glad that you enjoyed your stay.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely little place. There is no restaurant. There are no amenities to speak of. If you just need a clean, quaint, luxurious feeling stay, I'd recommend it. If you need all the services then maybe no. I enjoyed it. I'd stay again.
Stayed 1 night in Sep 2019
Response from Reception on 7 Oct 2019
Thank you for taking the time to review our hotel, we are glad that you enjoyed your stay.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel outside city center
This is an excellent hotel, beautifully designed and finished. The only meal offered for less than groups of 10 is breakfast, however they also offer a well-stocked bar. The location is a short train journey outside the city center so don't expect to walk there. However for a pampered stay this property cannot be beat.
Stayed 2 nights in Sep 2019
Response from Reception on 7 Oct 2019
Thank you for taking the time to review our hotel, we are glad that you enjoyed your stay.

10/10 Excellent

Dennis, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem of a hotel, beautiful inside and out, the staff were super friendly and helpful in picking no a place for dinner. The room was large, really clean and comfortable. The bathroom was so nice we want to change one at home to be the same. Breakfast was very good. Everything at his hotel was excellent, would definitely stay again.
Stayed 1 night in Sep 2019
Response from Reception on 7 Oct 2019
Thank you for taking the time to review our hotel, we are glad that you enjoyed your stay. We look forward to welcoming you back to the hotel again soon.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Fantastic!
What an amazing place! I can't wait to come back here - second to none in terms of quality, and has a real wow factor!
Stayed 1 night in Sep 2019
Response from Reception on 7 Oct 2019
Thank you for taking the time to review our hotel, we are glad that you enjoyed your stay and look forward to welcoming you back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from reception on 7 Oct 2019
Thank you for taking the time to review our hotel, we are glad that you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room and all the amenities were perfect, I like that the rooms had names, not numbers.
Stayed 1 night in Sep 2019
Response from Reception on 7 Oct 2019
Thank you for taking the time to review our hotel, we are glad that you enjoyed your stay.

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lovely But Beware of Special Events
Gorgeous historic mansion beautifully restored to its full period glamour but with all modern conveniences! We had such high hopes upon check in and were wowed by the room itself.... but that night we were kept awake by the very loud music and DJ in the ballroom below ... then when the event finally ended there were people (and children?) running up and down the stairs and the hallways outside our room until something like 2 AM... and we had a plane to catch that morning so needless to say did not sleep well. We understand that you want to host weddings and other events but there needs to be some consideration for regular guests too. I could not get a drink in the bar because of the event guests who had priority... and there was no security to keep event guests from running amuck... very unfortunate experience.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little bed and breakfast, only saying that as there is no restaurant for the evening however they are set up to allow you to get things delivered and eat in your room. Fantastic rooms, well presented and well decorated. Only issue we had was that the mattress seemed a little soft but other than that the room was excellent. Breakfast room was a little on the dark side but it is a fantastic place to stay.
Stayed 1 night in Jun 2019
Response from Reception on 15 Jul 2019
Thank you for taking the time to review your recent stay. We are really pleased that you enjoyed your time with us. We hope to welcome you back to the hotel again in the near future. Kind Regards

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in lovely grounds. The only reason for giving good rather than exceptional was that a conference the following day, in effect closed down the bar and restaurant, which did effect our overall experience
Stayed 1 night in Jun 2019
Response from Reception on 15 Jul 2019
Thank you for taking the time to review your recent stay. We are really pleased that you enjoyed your time with us and will take onboard the feedback regarding the close down of the bar. We hope to welcome you back to the hotel again in the near future. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Reception on 15 Jul 2019
Thank you for taking the time to review your recent stay. We are really pleased that you enjoyed your time with us. We hope to welcome you back to the hotel again in the near future. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute luxury - clean and spectacular rooms, excellent service and a great breakfast to top it all off
Stayed 1 night in May 2019
Response from Reception on 15 Jul 2019
Thank you for taking the time to review your recent stay. We are really pleased that you enjoyed your time with us. We hope to welcome you back to the hotel again in the near future. Kind Regards

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Country House Hotel
Beautiful hotel lovely garden, attention to detail. Enjoyed our stay in this lovely place, it would be a super location for a wedding or function. I missed not having restaurant facilities although a booking was made for us at an excellent Italian restaurant in the locale.
Stayed 1 night in May 2019
Response from Reception on 15 Jul 2019
Thank you for taking the time to review your recent stay. We are really pleased that you enjoyed your time with us. We hope to welcome you back to the hotel again in the near future. Kind Regards

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Andrew on 12 May 2019
Thank you for your great rating of our venue and we hope you will return soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Andrew on 12 May 2019
Thank you for your great rating

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful hotel with lovely staff. Clean rooms and very comfortable bed. Great choice of hotel
Stayed 2 nights in Apr 2019
Response from Andrew on 5 May 2019
Thank you for your wonderful review and we do hope you will return again soon

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an Amazing stay!
Stayed 1 night in Jan 2019
Response from Team Boclair on 6 Mar 2019
Thank you for your very kind review, it is appreciated

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in Jan 2019
Response from Team Boclair on 6 Mar 2019
Thankyou for your very kind review. We are delighted you enjoed your stay with us and look forward to your next visit

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Andrew on 23 Jan 2019
Thank you for taking the time to rate our Hotel

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grest hotel
Lovely hotel. Great service. Had a slight problem with noise in room next door and was dealt with straight away.
Stayed 1 night in Jan 2019
Response from Andrew on 23 Jan 2019
Thank you for comments and acknowledging our quick response top the issues you experienced during your stay

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel, room, food, staff all first class
Fantastic Hotel, room, food, staff all first class
Stayed 1 night in Dec 2018
Response from Andrew on 23 Jan 2019
Thank you for your wonderful review of your recent stay with us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rounds, public spaces, restaurant & bedrooms all pristine and sumptuously finished. Food in restaurant was pretty average at best and overpriced for standard of cooking & ingredients - but was saved by nice staff and ambience
Stayed 1 night in Dec 2018
Response from Andrew on 23 Jan 2019
Thank you for your comments and we are glad that you enjoyed the overall Boclair experience

10/10 Excellent

Alex, Denver, CO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded all expectations - such a beautiful property and excellent customer service to compliment the upscale accommodations. Historical building has only one floor of rooms and a beautiful bar/restaurant. Every room is different and unique - we loved the Lismore. Breakfast in the morning was the cherry on the cake - really good food!! Worth every penny and only a quick 15 minute train ride into the city from out here. Highly recommend!
Stayed 1 night in Nov 2018
Response from Andrew on 27 Nov 2018
Dear Alex Thank you for your recent review and we are all very pleased to hear how much you enjoyed your visit to and stay at Boclair. It is such a boost to the team to hear great comments on your whole experience and we look forward to welcoming you back to Boclair House Hotel again in the near future

10/10 Excellent

Emily, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Boclair House was amazing. We sadly were only here one night but it was perfect. They had just decorated for Christmas and looked magical. The staff was so friendly and helpful and the entire property is gorgeous. The room was even better than I had imagined. The bathroom...oh my goodness the bathroom! That Monsoon shower was to die for and the bath was a treat. Crawling into the comfy bed after an amazing shower with a nespresso in my hand and relaxing...now that is what vacation is about! We will be absolutely staying here again when we return Scotland. This was our favorite hotel of our stay. Thank you Boclair House for making it memorable!
Stayed 1 night in Nov 2018
Response from Andrew on 14 Nov 2018
Thank you for your wonderful review and we are so pleased you enjoyed your stay with us. We look forward to welcoming you back to Boclair House Hotel again in the future

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a fantastic hidden gem
Amazing overall experience - hotel & restaurant
Stayed 1 night in Nov 2018
Response from Andrew on 14 Nov 2018
Thank you for your great review and we look forward to welcoming you back to Boclair House Hotel again in the near furture

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A proper "boutique" hotel.
Fantastic small hotel, which fits the term "boutique" 100%. The cleanliness was outstanding, as was the service and overall welcome. One of the best hotel rooms I have stayed in - out-classing some other very well known 5 star hotel in Scotland.
Stayed 2 nights in Oct 2018
Response from Gillian on 4 Nov 2018
Thank you so much for your 5* review & we were delighted you enjoyed your stay with us. We all look forward to seeing you again soon. Kind regards Gillian

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Beautiful place to stay with large rooms and a wonderful restaurant and bar inside.
Stayed 1 night in Oct 2018
Response from Gillian on 30 Oct 2018
Dear Matthew Thank you for taking the time to leave a review. We were delighted to read you enjoyed your recent stay with us & we look forward to welcoming you back again soon Kind regards Gillian

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Amazing all the way around! Wonderful way to spend our last 2 nights in Scotland. Great breakfast and dinner. Friendly staff. Clean beautiful comfortable rooms that made you feel pampered.
Stayed 2 nights in Sep 2018
Response from Gillian on 24 Sept 2018
Dear Alexander Thanks for leaving such a lovely review & we were delighted to read you enjoyed your stay with us. Look forward to seeing you next time you are in Scotland kind regards Team Boclair

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is stunning- hands down. The concierge recommended a fantastic Italian restaurant down the street. One little hiccup was the bed collapsing while sitting still on it! The night manager came up and fixed it and offered us free lunch the following day for the trouble. The complimentary breakfast the next morning was exceptional.
Stayed 1 night in Sep 2018
Response from Gillian on 24 Sept 2018
Dear Jennifer Thank you for leaving such a lovely review & apologies once again for the issue with your bed, however I'm delighted to read that we were able to resolve this for you. Hope to see you again soon Kind regards Team Boclair

10/10 Excellent

Laura

Amazing hotel - beautiful rooms!
WOW! This hotel is so beautiful - every detail has been thought out, and the rooms ooze luxury! We stayed in about 6 different properties while traveling through Scotland and this was probably the first that thoroughly exceeded our expectations. The exterior/lobby/restaurant were all stunning - but the room was the show stopper. This was definitely my favorite hotel room during our tour of Scotland. The bathroom was spacious with a beautiful shower and claw foot tub. The bedroom offered plenty of room to spread out and unpack and was decorated lavishly. The location is sort of off the beaten path - we were traveling from Ft William and stayed only one night before heading to Edinburgh. But Glasgow city center is just a short ride away. We ate dinner and breakfast at the restaurant - both were lovely. Incredible value for the accommodation!
Stayed 1 night in Sep 2018
Response from Gillian on 14 Sept 2018
Dear Laura Thank you for leaving such an amazing review & we were all delighted to read that you enjoyed your recent stay with us in our beautiful hotel. We look forward to seeing you again soon Regards Team Boclair

8/10 Good

Takako, hong kong

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and elegant hotel to stay
Food is nice and staffs are quite friendly exclude a lady who work at restaurant .. anyway, memorable stay at Glasgow
Stayed 1 night in Sep 2018
Response from Gillian on 14 Sept 2018
Dear Takako thank you for your review - we hope to see you next time you are in Glasgow Regards Team Boclair

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax in this beautiful hotel. Staff are brilliant
Stayed 2 nights in Sep 2018
Response from Boclair RM on 8 Sept 2018
Dear Raymond thank you for taking the time to leave a lovely review & we were delighted to read that you enjoyed your stay with us. We hope to welcome you back soon Kind regards Gillian

10/10 Excellent

Maureen, Lutterworth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely Hotel
This is a lovely hotel. The staff are brilliant, nothing is a problem for them. The restaurant is very nice and the food good. Will definitely go back!
Stayed 3 nights in Aug 2018
Response from Boclair RM on 28 Aug 2018
Dear Maureen thank you for your lovely review & we were delighted to read that you enjoyed your stay with us. Hopefully see you again soon! thanks Team Boclair

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Boclair RM on 17 Aug 2018
Thank you for your 5* review - we are delighted you enjoyed your stay with us & hope to welcome you back soon, Kind regards Team Boclair

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Boclair RM on 10 Aug 2018
Hi Mr thanks for your review - we look forward to welcoming you back soon Regards Gillian

10/10 Excellent

Sahadut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Stayed 1 night in Jul 2018
Response from Boclair RM on 10 Aug 2018
Hi Sahadut thanks for your review - we look forward to welcoming you back soon Regards Gillian

10/10 Excellent

Pete, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel located in charming part of Glasgow
Superb looking hotel from the inside and outside. No wonder they host so many weddings.
Stayed 4 nights in Jul 2018
Response from Boclair RM on 10 Aug 2018
Dear Pete Thank you for your lovely review & we were delighted to read that you enjoyed your stay with us. We look forward to seeing you again next time you are in Bearsden Kind regards Gillian

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.
This was a fantastic hotel the stay at. The customer service was wonderful. We would definitely stay there again.
Stayed 1 night in Jul 2018
Response from Boclair RM on 10 Aug 2018
Dear Heather Thank you for your lovely review. We hope to welcome you back again soon Kind regards Gillian