Standard Double Room, Ensuite | View from room

Reviews of Amadeus Guest House

3 out of 5
Amadeus Guest House
411 North Woodside Road, North West, Glasgow, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 98 out of 175 reviews" "
Rating 8 - Good. 66 out of 175 reviews" "
Rating 6 - Okay. 8 out of 175 reviews" "
Rating 4 - Poor. 1 out of 175 reviews" "
Rating 2 - Terrible. 2 out of 175 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great stop over with clean cosy room and most comfortable bed. Delightful, extensive continental breakfast with gluten free options. Coffee tip top. Fab location 1 min underground. On the River Kelvin, leafy walks to Kelvigrove Park on the river and on doorstep of The University. Super value and beats a chain hotel.
Stayed 1 night in Mar 2020
Response from Annie on 4 Mar 2020
Hi there - thank you so much for taking the time to leave this kind review! We really do appreciate it and hope to welcome you back soon

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
We had a wonderful stay, the Guesthouse is in a fantastic location and our room was beautiful. I would highly recommend Amadeus Guest House and look forward to staying again
Stayed 1 night in Feb 2020
Response from Annie on 3 Mar 2020
Hi Linda! Thank you so much for taking the time to leave us this lovely review - we hope to have you stay with us again soon

8/10 Good

Wow, Essex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was small and pleasant, clean and tidy, staff where helpful when we did need to speak to them
Stayed 2 nights in Feb 2020
Response from Amadeus Guest House on 29 Feb 2020
Thank you so much for your kind review. We are so glad you had a pleasant stay and found the room and Guesthouse to be up to standard. We hope to welcome you back very soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near subway Super-friendly staff Cosy room
Stayed 2 nights in Feb 2020
Response from Amadeus Guest House Staff on 18 Feb 2020
Thank you for your lovely review Annie. We are glad you enjoyed your stay with us and hope to welcome you back in the very near future.

8/10 Good

Dr Claire Walsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Annie on 16 Feb 2020
Hi Claire - thank you for staying with us and leaving a positive review! Hope to welcome you back another time

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It’s feel very cosy like at home. Friendly people and very comfortable bed.
Stayed 1 night in Feb 2020
Response from Emma on 3 Feb 2020
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely guest house. Clean, comfy bed, friendly staff, near to everywhere I was going. Glad I booked this guest house was not disappointed and would definitely stay again!
Stayed 1 night in Jan 2020
Response from Jinty on 20 Jan 2020
Hello Joan! Thank you so much for your lovely review. We really appreciate guests taking the time to do this. And we are so happy that you enjoyed your stay, we look forward to welcoming you back sometime soon! Jinty

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Alexandra on 16 Jan 2020
Thank you!!

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and great value for money.
Spotlessly clean.comfortable. Excellent choice of food . Im so glad I found Amadeus Guest House.
Stayed 1 night in Dec 2019
Response from Alex on 26 Dec 2019
Many thanks for your wonderful review. We hope you are having an enjoyable Christmas holiday!

2/10 Terrible

Michael

Disliked: Staff & service
Not helpful
Very bad contact after trying to cancel reservation
Stayed 1 night in Dec 2019
Response from Amadeus Guest House on 18 Dec 2019
Dear Michael, As you did not stay in our guest house having chosen to cancel your non-refundable booking, we do feel that it is very unfair that you should leave us a negative review. We apologise that things did not work out for you on this occasion. We hope that taking revenge through a negative review brings you the closure you needed for this matter. Best, Amadeus Guest House

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Alex on 11 Dec 2019
Hi there, Many thanks for taking the time to rate us!]

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Furnishings are unique, lovely toiletries in bathroom, excellent choice at breakfast, good value
Stayed 1 night in Dec 2019
Response from Emma on 10 Dec 2019
Thank you for your kind review!

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good, I'll be back.
Stayed 1 night in Dec 2019
Response from Jinty on 6 Dec 2019
Thank you so much for your review. We hope to welcome you back soon!

8/10 Good

Viduth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Jinty on 6 Dec 2019
Thank you for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean. Friendly & professional staff.
Stayed 5 nights in Nov 2019
Response from Jinty on 2 Dec 2019
Thank you so much, we are glad you enjoyed your stay with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money. Comfortable and clean. good standard of facilities
Stayed 1 night in Nov 2019
Response from Annie on 26 Nov 2019
Thanks so much for choosing to stay with us! Glad you enjoyed your visit and we hope to welcome you back another time

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Jinty on 20 Nov 2019
Thank you for your feedback, we really appreciate it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was ideal for my requirements. Breakfast a little early on a weekend finishing at 9am. Would stay again
Stayed 1 night in Nov 2019
Response from Amadeus Guesthouse on 4 Nov 2019
Thank you for your lovely review. Breakfast finishes at 9.30am on the weekends, but we do understand this doesn't suit all schedules. Our staff are always happy to help you find somewhere suitable to eat also, there are some wonderful brunch establishments near the Guesthouse. We hope to welcome you again very soon!

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky decor, lovely stay.
Excellent. Stayed 3 nights and it felt like a home from home. Quirky decor and tiny bathroom, with everything I needed (nice tea & coffee, biscuits, toiletries, apples & fresh milk 🙂) Nice continental breakfast. My room was no. 6 at the back and nice and quiet. I much preferred this to the big corporate hotels in the city centre, and would definitely stay again.
Stayed 3 nights in Oct 2019
Response from Amadeus Guest House on 20 Oct 2019
Thank you for your kind review Fiona, we are so pleased you enjoyed your stay and appreciated our Guesthouse's unique charm. We hope to welcome you back soon.

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Alex on 6 Nov 2019
Many thanks for the feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Alex on 6 Nov 2019
Many thanks for your review!

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Alex on 6 Nov 2019
Thank you!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice facility, and the property and its location served us well. A bit of a minor problem with electrics -- several burned out light bulbs and broken kettle -- but staff took care of it promptly. Friendly on-site staff member.
Stayed 2 nights in Sep 2019
Response from Alexandra on 11 Sept 2019
Many thanks for your review, and indeed for staying with us. A very unusual problem indeed, and I am glad that we were able to fix it quickly.

10/10 Excellent

Solange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice guest house in a great area
I stayed in Room 7, which was very comfortable. The bathroom is immediately adjacent to the room. The only couple of issues were that I couldn't shut the window. It was raining quite heavily and I was concerned that water would come in. Also the wifi was a bit glitchy and I had to keep relogging-in Other than that, everything was fine.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Cathy, Baker Settlement NS

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, welcoming townhouse on a quiet street close to several restaurants and shops. Walking distance to park, museum and botanical garden. On main bus route and subway station is close by.
Stayed 1 night in Aug 2019

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place
A feeling that this was a place where the people running it really enjoyed looking after people. An old place that had care spent on it -- lots of little touches and artworks. The continental breakfast was great, so was the toiletry supply. A living wage employer, Amadeus had a kind feeling about it.
Stayed 4 nights in Jul 2019
Response from Mira on 8 Aug 2019
Hello Angus, Thank you so much for your lovely review. You pretty much hit the nail on the head. We do enjoy working here and looking after everyone. The Amadeus team feels like a family and we're glad our guests notice that. Much love

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Liked location. Dislike breakfast and unstable WiFi
Stayed 2 nights in Aug 2019
Response from Mira on 8 Aug 2019
Hello, We're very sorry you didn't enjoy your stay this time around. We appreciate your feedback and will try and do better next time. Best, Amadeus Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Quiet location. Great staff who were very helpful. Excellent buffet breakfast.
Stayed 2 nights in Jul 2019
Response from Mira on 8 Aug 2019
Hello, Thank you for the lovely review. We're delighted you enjoyed your stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Property has nice character and is quite like a boutique hotel, and the room is of a good standard. Staff were very friendly and professional!
Stayed 1 night in Jul 2019
Response from Mira on 29 Jul 2019
Thank you so much for your lovely review. We're glad you enjoyed your stay and we hope to have you back in the future! Best, Amadeus Team

10/10 Excellent

Brittnay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Bed & Breakfast
I absolutely loved Amadeus Guest House. The staff was beyond friendly, the room was adorable and super comfortable, felt safe and secure. Would 100% recommend to anyone visiting Glasgow.
Stayed 1 night in Jun 2019
Response from Amadeus Guest House Team on 24 Jul 2019
Thank you for your lovely review Brittnay. We are so pleased you enjoyed your stay with us. Our team work hard to ensure you have a wonderful stay, so it is great to hear you felt welcomed, comfortable and safe. We hope to welcome you back to Amadeus very soon! Many thanks.

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from Amadeus Team on 24 Jul 2019
We are so glad you felt your stay was 5 star worthy. Thank you for your review. We hope you will be welcoming you again in the near future! Amadeus Team

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Amadeus Team on 21 May 2019
Thank you for leaving a review! We hope you will consider staying with us again in the future. Amadeus Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location for enjoying Glasgow with the subway less than a block away. The location is quiet even though it is so close to a major road. The room was great, roomy with a view out onto the greenway across the street. The only challenge was poor TV reception and a variable WiFi signal. Made for a relaxing evening without the tube.
Stayed 3 nights in Apr 2019
Response from Alex on 8 May 2019
Many thanks for your kind review. We have had an engineer look at the TVs and rebooted the WIFI so all should be in order in time for your next visit! :)

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really well kept little B&B in a lovely part of the city. Staff were very attentive and the room (although the desk was too small to be useful) was well furnished and clean. Breakfast was excellent and the attention to detail was impeccable. For the price I paid it couldn't have been better.
Stayed 1 night in May 2019
Response from Alex on 8 May 2019
Many thanks for your review. We are upgrading our rooms all the time, so we have taken your comments about the desk on board, and will look to get a bigger one when we upgrade your room. Otherwise, we are delighted to hear that you enjoyed your stay.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located for my visit and the upstairs room at the back had a comfy bed and was very quiet. The breakfast was an extensive buffet with everything you could ever want, even 3 different types of vegan milk. The skylight didn't close properly but this will be fixed. Will definitely stay again if I'm in the city.
Stayed 2 nights in Mar 2019
Response from Alexandra on 27 Apr 2019
Hi there Many thanks for your feedback, and for reporting the velux problem. We are getting this fixed! All the best!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Alexandra on 13 Mar 2019
Thank you for your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice friendly guest house right beside the tube station which was handy. I liked the way the house had been decorated and it was very comfortable.
Stayed 1 night in Dec 2018
Response from Alex on 18 Dec 2018
Hi there, Thank you so much for your kind review. Alexandra

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
low stress nice quiet place very comfortable and good location
Stayed 1 night in Dec 2018
Response from Alexandra on 4 Dec 2018
Hello there! Thank you for your review! Until next time...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Guest House - good location near Tube Station.
Stayed 1 night in Nov 2018
Response from Alexandra on 4 Dec 2018
Hi there Anonymous! Many thanks for your review!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was nice, modern feel and very clean. Heating wasn’t working in the room. Radiator did not come on. No staff work in hotel after 7pm so could not get heating fixed. Had very uncomfortable night in freezing cold room.
Stayed 1 night in Nov 2018
Response from Alex on 17 Nov 2018
Hi there We are so very sorry about the malfunction with the heater. There is a number where you can get us for emergencies like this one. The heating is repaired and working in that room now. Many thanks for reporting the fault.

10/10 Excellent

Jim, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incomparably good!!! I am a Glaswegian and this is the very best. I was sorry to leave! Very nice staff, lovely brekkie, cosy room, bed that is so comfortable, great location.
Stayed 1 night in Oct 2018
Response from Alex on 7 Nov 2018
Thank you so much Jim, we are delighted to hear that you enjoyed your stay! Haste ye back! :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and convenient to subway and west end of the city.
Stayed 2 nights in Oct 2018
Response from Alex on 7 Nov 2018
Thank you so much for rating us 5 stars! :)

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Alex on 7 Nov 2018
Hi James! Thank you for rating us 4 stars! If you experienced any issues, do get in touch as feedback is ultimately what helps us to improve :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, the staff was good and they even called a cab for time the next day. I would definitely stay there again if I was in Glasgow.
Stayed 6 nights in Oct 2018
Response from Alexandra on 10 Oct 2018
Hi there, Thanks fro much for your nice review. We look forward to meeting you again soon! All the best, Amadeus Team

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved it here, very comfortable!!
Stayed 1 night in Sep 2018
Response from Alexandra on 10 Oct 2018
Hi there, Thanks so much for the compliment! :) Amadeus Team

4/10 Poor

Toni

Disliked: Property conditions & facilities
Felt more like a hostel than a guest house
Had the downstairs room which was very basic. Tiny bathroom with a shower over the bath and no shower screen or curtain. Hence, water everywhere. Not sure why you would put a bath in such a tiny room? The bed was sitting on a home made type of wooden shelf. Couldn’t access PowerPoint without having to move the bed. There was an IKEA type of table in the room which was odd. Not a desk or console table, but a small dining table. Couple of nice scandi chairs but that was it. There was also a dusty old cupboard in our room with a couple of clothes hangers in it and some old mattresses. Basically a junk cupboard. Wifi was good and breakfast was continental. The two days we were there the boiled eggs ran out and the cheese too and they weren’t replenished. First in, so you have to be quick. Parking on the street at your own expense.
Stayed 2 nights in Sep 2018
Response from Alexandra on 10 Oct 2018
Hi there, Thank you so much for your honest review! We are so used to fantastic feedback, that your review has definitely got our attention. We have taken on board some of your points, particularly to do with breakfast, and have shared this with the staff. Regarding other elements, however, I do have a few things to point out. For a Victorian converted townhouse, the room that you actually stayed in is a large room for a City Centre guest house. There was no junk cupboard but as the guest house is completely deprived of storage, we have our spare beds stored in a specially built space at the back of the cupboard in Room 1, completely out of the way. This has never been an issue for previous guests, so I apologise if this was an issue for you. The powerpoint for guests in the room is conveniently located above the desk area. I hope that this clarifies some of your concerns. Thank you again for taking the time to review us. Regards, Alexandra

2/10 Terrible

Brian

Disliked: Staff & service, property conditions & facilities
Pass this one up.
We were greeted by a young girl who was doing laundry in the “office” room. After getting our key, we proceeded up two flights of curving stairs dragging our luggage. No one was available to help us. Just short of the second floor and on the staircase was the door to our room, no landing. Upon entering we had to immediately go down three steps into our room. The bathroom was about four feet by four feet and was located just inside the door at the top of the three steps. What????! We immediately requested another room and were accommodated if we paid more money and slept together in a double bed. Better than nothing. The house was very old with chipping paint and ill fitting doors. Bathroom was a bare minimum with only tiny corner shower. Can’t review breakfast as we left early for our flight. At 5:30 am it appeared that there was no one on the property except the guests. Very scary for two women travelers. 0 stars
Stayed 1 night in Sep 2018
Response from Alexandra on 12 Oct 2018
Hi there, We are very sorry to hear about your poor experience. Though we can't do anything about the size of our rooms which appear on all our marketing and are photographed to manage expectation. It is our policy to help guests up with luggage so I am horrified that this did not happen for you and have raised this with my staff, so many thanks for pointing this out. I know that you will never stay again, but please be sure that action will be taken on the back of your feedback. Many thanks for having taken time to write to us. Alexandra

8/10 Good

Angie, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel near restaurants and subway
nice hotel close to subway and restaurants . helpful staff.fruit availble and fresh milk in thermos to make coffee
Stayed 2 nights in Sep 2018
Response from Alexandra on 10 Oct 2018
HI there, Thank you so much for your kind feedback. We are delighted that you enjoyed staying with us! Regards, Alexandra

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-situated and comfortable guest house
Amadeus Guest House is in the "Bohemian" West End of Glasgow and was, overall, a good value -- room was small (as they all are in Europe) and somewhat funky in layout, but it seemed to have all the amenities we needed and it was clean and quiet and the beds were comfortable -- this is a "guest house"' not a B&B so the breakfast was strictly continental, no "Full English Breakfast" here, but there was more than enough variety and quantity to enjoy -- staff was very friendly and helpful and provided recommendations for sightseeing and two spot-on recommendations for dinners, one a pub meal (The Old School House) and the other a more up-scale birthday dinner (Stravaigin, easily the best meal we've ever had in the UK), both within easy walking distance --
Stayed 2 nights in Aug 2018
Response from Alex on 31 Aug 2018
Hi Harold, Many thanks for your feedback. We are delighted that you enjoyed your stay with us. You are quite right, because we are a Victorian townhouse conversion dating back to the late 1800's, it is pretty quirky alright. We are delighted to be able to share our lovely house with lovely guests like yourselves. We are so grateful that you chose us. Many thanks again, Alex and team