Hall Road ( opposite Green St.), Elsenham, Bishop's Stortford, England
Reviews
6.8
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The whole property is encased in scaffolding and the outside is obviously being totally refurbished. The inside definitely needs refurbishing- everything is tired. Thank god we arrived late and only stayed one night. In our bathroom the toilet roll holder had fallen off and been removed leaving the bracket. Had a double sink - one had the pop up waste stuck closed and the tap had the nozzle missing so when you turned it on it sprayed all over the floor. The glass shelves were hanging off and a few missing. At £84 plus £6 parking for a family room for 3 it was a rip off. Give it a miss.
Robert
Stayed 1 night in Nov 2023
6/10 Okay
Verified traveller
18 Nov 2023
Disliked: Room comfort
Basic
Basic hotel, no frills. Clean enough, bar was closing down when I arrived at 9.30, but no real ale available anyway so settled for tea in my room.
The room was ok, but thats all.
It was, however, absolutely freezing cold in there. I was unable to adjust the radiator.
Verified traveller
Stayed 1 night in Nov 2023
6/10 Okay
Pamela
14 Nov 2023
Old and run down but the staff was amazing and the breakfast was delicious
Pamela
Stayed 1 night in Nov 2023
4/10 Poor
Elizabeth
14 Nov 2023
Liked: Amenities
We arrived very late in the night, just after 3am. There was no one on the desk for 20 minutes, despite calling twice.
I was not impressed and to add insult to injury, there was no apology either when the receptionist did arrive.
It is advertised that the hotel is open 24/7.
Other than that, the stay was fine.
Was told we would get wifi and soundproof rooms. Couldn’t connect the TV to the wifi, spoke to the manager who tried the wifi from outside the door and said it worked so the TV just doesn’t have it. Next morning, cleaners just let themselves into our room whilst we’re still there saying “check out is 11” when my email clearly says 11:30 (this happened at 11:10). Luckily I was standing by the door to be able to half shut it and not allow her in! Beds are so uncomfortable too, I could feel the springs in my back and I could hear everything going on in the room upstairs so definitely not soundproof
Olivia
Stayed 1 night in Oct 2023
6/10 Okay
Anne-marie
15 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Great little gem
Lots of building work being done. Hotel helped out and airport transfers were a lot cheaper with them.
Room was cold and with other coming and going they made a lot of noise and the lights going on and off in the corridor did wake you. Not much they can do about that
Anne-marie
Stayed 1 night in Oct 2023
6/10 Okay
Carol
4 Oct 2023
Liked: Staff & service, room comfort
Decent
Decent room for one night in between flights. Comfortable bed and big tub. Some areas in need on non-essential repairs
Ideal for an early departure ,lady on reception was so welcoming and friendly.
Deta
Stayed 1 night in Sep 2023
4/10 Poor
Barbara
24 Sept 2023
Barbara
Stayed 1 night in Sep 2023
6/10 Okay
Derek
Business traveller
22 Sept 2023
Disliked: Property conditions & facilities
A "Contractor" Hotel
Currently undergoing renovation, hopefully this will bring it to the 2020 from the 1980's, the full place needs an upgrade. Very basic breakfast on offer.
Transfer to the airport for early morning flight was included in the cost of the parking. Also parking was cheaper than any other options available.
Family room a good size!
Not great. Costs 25 pounds to taxi from the airport, even though it’s 5 minutes away.
Room was clean and nice enough, but there were bugs attracted to the lights and I spent more time than I wanted dealing with those.
Very run down. Sink in bathroom was blocked. The mattress on the bed was awful and needed replacing.
We were told they were housing homeless people in the hotel.
Very close to Stansted and great value
Friendly helpful staff
Comfortable room and good facilities
jim
Stayed 1 night in Apr 2023
10/10 Excellent
Jill
Business traveller
21 Apr 2023
Liked: Cleanliness, staff & service
Great value for money. Staff efficient and helpful. Because of the ongoing renovations the car park was a bit dusty but a great value-for-money stay. Thank you
I expected a regular shuttle service from and to the hotel. Unfortunately, in the evening I had to take a taxi which was expensive. I took the hotel shuttle in the morning, which is also expensive, since it is a short distance to the airport. This made my stay unnecessarily costly.
This hotel is very dated, I had a hotels.com free room so i had a saving, however I would’ve been extremely disappointed if I paid the full price, in comparison to the other hotels around it was priced quite high. However it was very very close yo stanstead airport which explains some of the premium in its price.
Stayed here while visiting family in nearby Molehill Green. Perfectly acceptable room and facilities, good value. Not a great amount of choice for breakfast but hardly 'world ending'. Will stay here again.