Outdoor pool, pool loungers

Reviews of Quest Warrnambool

Quest Warrnambool
15-19 Liebig Street, Warrnambool, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 458 out of 699 reviews" "
Rating 8 - Good. 196 out of 699 reviews" "
Rating 6 - Okay. 35 out of 699 reviews" "
Rating 4 - Poor. 8 out of 699 reviews" "
Rating 2 - Terrible. 2 out of 699 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is great. Rooms could use a refresh to update Everything else was perfect. Many restaurants within 5 min walk Staff were very friendly and helpful
Stayed 2 nights in Mar 2024
Response from Naomi on 18 Mar 2024
Dear KevinThank you for taking the time to review your recent stay with us.It is great that you were able to utilise our city location to walk to the restaurants and cafes that are situated mere metres from our hotel.Until next time,Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Naomi on 15 Mar 2024
Dear TonyThank you for your 'excellent' review!We hope to see you again soon.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable accomodations
Stayed 1 night in Feb 2024
Response from Naomi on 29 Feb 2024
Dear KathyThank you so much for your review of your recent stay with us.We love hearing that you found our rooms so clean.We hope to welcome you back again soon.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was an excellent property, spacious rooms and ample amenities. Very comfortable and happy to have a washing machine. Employees were all friendly and helpful. Could use night tables in the bedroom.
Stayed 2 nights in Nov 2023
Response from Naomi on 30 Dec 2023
Dear MaryThank you for your lovely review!We love that you had such a great time here and were able to utilise the 'creature comforts' in our Executive Apartments of having a washing machine and dryer, to stay on top of that laundry!We look forward to welcoming you back next time.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We were allocated a good sized room which catered for guests with mobility issues as requested. We were very impressed with the willingness of staff to cater for our needs. We will be returning.
Stayed 1 night in Dec 2023
Response from Naomi on 30 Dec 2023
Dear GeoffWow, thank you for your lovely review!We are so happy to hear that the team were able to accommodate your needs to ensure you had a great stay.We look forward to welcoming you back next time.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Lynore

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Naomi on 30 Dec 2023
Dear LynoreThank you for the 5-star rating!Until next time,Kind RegardsNaomi SlapeFranchisee

8/10 Good

john

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service from the Franchisee & close to great cafes and restaurants.
Stayed 3 nights in Nov 2023
Response from Naomi on 13 Nov 2023
Dear JohnThank you for taking the time to write your review, following your recent stay.We love that you were made to feel so welcome at our hotel, and that you were able to take advantage of having the local cafes and restaurants all within walking distance from our hotel.Until next time,Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Naomi on 3 Nov 2023
Dear DebraThank you for the 10/10 scoring!We hope to see you again.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff and comfortable bed and room.
Stayed 1 night in Oct 2023
Response from Naomi on 24 Oct 2023
Dear AdamThank you so much for taking the time to write your review, following your stay with us.We love that you found our beds so comfortable and our team so friendly.We hope to see you again soon.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
We were greeted by friendly staff, given great advice on dining options for dinner all within walking distance. The accommodation was very clean, safe and comfortable.
Stayed 1 night in Oct 2023
Response from Naomi on 6 Oct 2023
Dear JeffThank you so much for your lovely review, following your recent stay.It sounds as though our friendly team members were doing what they do best - providing excellent customer service! We love that you enjoyed your time here and hope that we can welcome you back again soon.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Stiven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in Lady was so accommodating
Stayed 1 night in Oct 2023
Response from Naomi on 5 Oct 2023
Dear StivenThank you for your review, following your recent stay.It is great to hear that our friendly team members helped to make your stay what it was.Until next time,Kind RegardsNaomi SlapeFranchisee

8/10 Good

David

Stayed 1 night in Sep 2023
Response from Naomi on 5 Oct 2023
Dear DavidThank you for your rating.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Kelli

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property will stay here again if ever in Warrnambool again.
Stayed 1 night in Sep 2023
Response from Naomi on 5 Oct 2023
Dear KelliThank you so much for taking the time to write your review.We love that you enjoyed your time so much at Quest Warrnambool and we look forward to welcoming you back again hopefully soon.Until then,Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Safe clean and friendly and professional staff
Stayed 2 nights in Sep 2023
Response from Naomi on 5 Oct 2023
Dear WayneThank you so much for your lovely review.It is so nice to hear that you felt safe here, and that you found our rooms clean and our staff friendly.Until next time,Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Blair

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable. Best place we’ve stayed in Warrnambool!
Stayed 5 nights in Aug 2023
Response from Naomi on 30 Aug 2023
Dear BlairThank you so much for your lovely review, following your stay with us at Quest Warrnambool.It makes us very happy to hear that we are the best place that you have ever stayed in, in Warrnambool! We are clearly doing something right!We look forward to welcoming you back whenever you are back out this way.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, room comfort
Consistently excellent Standard
Consistently very good accommodation, spacious, very clean and well managed . First choice in Warrnambool for our frequent accommodation visiting family.
Stayed 2 nights in Aug 2023
Response from Naomi on 17 Aug 2023
Dear DianeThank you for your 5-star rating of Quest Warrnambool!We love that we are continually providing you with clean rooms, and friendly service, for each of your stays.We very much look forward to welcoming you and the family back for your next stay. Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Alex

Stayed 2 nights in Aug 2023
Response from Naomi on 7 Sept 2023
Dear AlexThank you for the 5 out of 5 rating for your stay with us at Quest Warrnambool.We hope to welcome you back again soon.Kind RegardsNaomi SlapeFranchisee

8/10 Good

Troy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Naomi on 17 Aug 2023
Dear TroyThank you for your rating.Kind RegardsNaomi SlapeFranchisee

8/10 Good

Michayla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Neat and tidy
Stayed 1 night in Jul 2023
Response from Naomi on 28 Jul 2023
Dear MichaylaThank you for taking the time to complete your review.We love that you found our apartments so neat and tidy.We hope to see you again.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Sherrine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So close to dining options and heart of town.
Stayed 1 night in Jul 2023
Response from Naomi on 28 Jul 2023
Dear SherrineThank you so much for your 5 star rating, following your stay with us at Quest Warrnambool.It is great that you were able to appreciate our central CBD location, and the perks that come with that!Until next time,Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great room for families. The adult's upstairs and the children down for quite time. Easy access and close to the main shopping area. Plenty of dining within walking distance. Highly recommend.
Stayed 1 night in Jul 2023
Response from Naomi on 24 Jul 2023
Dear LindaThank you for taking the time to review your recent stay with us.We love that you and your family enjoyed your time in our 3 Bedroom Executive Apartment. These have a great layout for families as, like you said, the adults can be relaxing upstairs with the children downstairs.Plus, with the private washing machine, tumble dryer and clothesline, it means you can stay on top of "family life" whilst on holiday!We hope that we see you again soon.Kind RegardsNaomi SlapeFranchisee

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Naomi on 2 Aug 2023
Dear MaryThank you so much for your rating.We hope to see you again.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Meredith

Stayed 3 nights in Jun 2023
Response from Naomi on 24 Jul 2023
Dear MeredithThank you for the 5 star rating!Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Jo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Motel was very central, clean and staff were very friendly
Stayed 1 night in Jun 2023
Response from Naomi on 2 Jul 2023
Dear JoThank you so much for your lovely review, following your recent stay with us.We love that you found our hotel so central, our team so friendly and our rooms so clean.We hope to welcome you back again soon.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Marion

Liked: Cleanliness, amenities, property conditions & facilities
Staff extremely helpful and welcoming. Free parking. Close to local amenities.
Stayed 6 nights in Jun 2023
Response from Naomi on 21 Jun 2023
Dear MarionThank you so much for the lovely review of your stay with us at Quest Warrnambool.We are so glad to hear that you found our team so welcoming and that you appreciated our great central CBD location.We hope to welcome you back again soon.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place and staff
Stayed 2 nights in Jun 2023
Response from Naomi on 15 Jun 2023
Dear DavidThank you so much for the 5 out of 5 star rating, and the lovely comments.We hope to see you again.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious
Stayed 2 nights in May 2023
Response from Naomi Slape on 29 May 2023
Dear ScottThank you so much for reviewing your stay with us at Quest Warrnambool.We love that you appreciated our central CBD location and how spacious our apartments are.Until next time,Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Diane

Stayed 5 nights in Apr 2023
Response from Naomi on 29 May 2023
Dear DianeThank you for the 10/10 rating!We hope to see you again at Quest Warrnambool soon.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Valentina

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
worth for money
Stayed 1 night in May 2023
Response from Naomi on 25 May 2023
Dear ValentinaThank you for taking the time to review your recent stay and for your 10/10 rating!We love that you enjoyed your time here with us and found us great value for money.We hope to see you again.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent value
Stayed 3 nights in May 2023
Response from Naomi on 25 May 2023
Dear PeterThank you so much for your 5/5 rating!We love that you found us such great value for money.We look forward to welcoming you back when you are next in town.Kind RegardsNaomi SlapeFranchisee

8/10 Good

Ian

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Naomi on 16 May 2023
Dear IanThank you for your rating.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Denise

Liked: Cleanliness, room comfort
Best accomodation in Warrnambool Love the location and staff are always so friendly and helpful
Stayed 2 nights in Apr 2023
Response from Naomi on 23 Apr 2023
Dear DeniseWhat a lovely review - thank you so much for taking the time to write it.We are so pleased that we continue to tick all the right boxes for you.We look forward to welcoming you back here when you are next in town.Kind RegardsNaomi SlapeFranchisee

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here two nights in March 2023. The hotel was clean, the staff pleasant and the location fine. But, our room was very disappointing. We don't mind having a small room but we hated that the window looked out onto a fence (only a few feet from the window. It was a bit like being in a windowless box. We had no idea this would be the type of room we would be given. We didn't spend a lot of time in the room fortunately but it could have been a much nicer visit if we had had a different room or had been warned ahead of time.
Response from Naomi on 17 Apr 2023
Dear SusanThank you for your review of your recent stay.It is great that you appreciated how clean our rooms are, and how friendly our staff are.Can we suggest our One Bedroom Executive Apartment for your next stay. At over three times the size of the Studio Room, plus with full kitchen, living and dining rooms, private laundry facilities and balcony, we are sure that you will not be disappointed.Until then,Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, room comfort
Fantastic Executive Apartments
Fantastic apartments. Staff very helpful and welcoming and superbly located for town shops and restaurants.
Stayed 1 night in Apr 2023
Response from Naomi on 17 Apr 2023
Dear PeterThank you so much for your lovely review.We love hearing that you really enjoyed your time in one of our Executive Apartments and that the staff were so welcoming during your stay.We hope to see you again.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time at Quest Warrnambool. Great property in a great location. Plenty of space in the apartment creating a home away from home vibe. We’ll be back.
Stayed 3 nights in Apr 2023
Response from Naomi on 17 Apr 2023
Dear SusanThank you for taking the time to write your lovely review, following your most recent stay with us at Quest Warrnambool.We love welcoming back our regulars and ensuring each stay is as good as the first.We look forward to seeing you again for your next stay.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Really spacious and well equipped apartment. Very impressed and good value for money.
Stayed 1 night in Apr 2023
Response from Naomi on 11 Apr 2023
Dear MichaelThank you so much for the lovely review.We are so happy that you found us value for money, and appreciated our large and well-equipped apartments.We hope to see you again.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
Short getaway
Nice place to stay, and location great.
Stayed 1 night in Apr 2023
Response from Naomi on 11 Apr 2023
Dear StephenThank you for the great rating and your lovely comments.We are glad that you enjoyed your time with us.Until next time,Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Peter

Stayed 1 night in Apr 2023
Response from Naomi on 11 Apr 2023
Dear PeterThank you for the 10/10 score!Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Kirsty

Stayed 1 night in Mar 2023
Response from Naomi on 11 Apr 2023
Dear KirstyThank you for the great rating!Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Doug

Stayed 2 nights in Mar 2023
Response from Naomi on 11 Apr 2023
Dear DougThank you for the fantastic rating!Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Cathrin-anne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were in a three bedroom apartment that included a lockup garage. The apartment was spotlessly clean. Rooms were large, beds and couches were extremely comfortable. Communication was great and staff very helpful. Great position. Would absolutely stay here again.
Stayed 2 nights in Mar 2023
Response from Naomi on 11 Apr 2023
Dear Cathrin-anne Thank you so much for the lovely comments, following your stay at Quest Warrnambool.We love that you found, amongst other things, our rooms so clean, our beds so comfortable, and our staff so helpful.We hope to welcome you back again soon.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Gabriele, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Naomi on 11 Apr 2023
Dear GabrieleThank you for the 5 star rating!Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean well sized rooms and friendly staff.
Stayed 2 nights in Feb 2023
Response from Naomi on 8 Mar 2023
Dear ClareThank you for writing your lovely review.We love that you enjoyed your time here with us, from our great CBD location, to our clean rooms and our friendly team members.We hope to see you again.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful customer service and a lovely stay!
Stayed 1 night in Feb 2023
Response from Naomi on 8 Mar 2023
Dear MichelleThank you so much for writing your review, following your recent stay at Quest Warrnambool.We are so happy that you enjoyed your time here with our friendly team and hope to see you again soon.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Free room upgrade was great!
Stayed 1 night in Feb 2023
Response from Naomi on 21 Feb 2023
Dear RossThank you for taking the time to write your review, following your stay with us.We are so pleased to hear that the team were able to provide you with a free room upgrade on your arrival - we like to 'surprise and delight' our guests, and it sounds as though we hit the mark for you!We hope to see you back again soon.Kind RegardsNaomi SlapeFranchisee

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spacious apartment with everything you need
Stayed 2 nights in Feb 2023
Response from Naomi on 21 Feb 2023
Dear MaryThank you for your review, following your recent stay with us.We love that you found our apartments so spacious and well equipped.We hope to welcome you back to the hotel again soon.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Melainie

Stayed 1 night in Feb 2023
Response from Naomi on 8 Mar 2023
Dear MelainieThank you for our 5 star rating!Until next time,Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quest is central to everything. No need to get in the car. Daily room service was excellent.
Stayed 4 nights in Feb 2023
Response from Naomi on 9 Feb 2023
Dear JohannaThank you so much for taking the time to write your review.We love that you were able to utilise our great central CBD location by leaving the car in the carpark and exploring our city on foot.We are glad that you appreciated our daily servicing, to enable you to have a nice relaxing break whilst you were here.We hope to see you again.Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

graeme

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant and helpful staff, clean and close to amenities and shops.
Stayed 1 night in Jan 2023
Response from Naomi on 9 Feb 2023
Dear GraemeThank you so much for your lovely review.We are so pleased that you enjoyed your time with us, and appreciated our clean rooms, friendly staff and great location.Until next time,Kind RegardsNaomi SlapeFranchisee

10/10 Excellent

Toula

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean, easy check in and check out - helpful staff
Stayed 1 night in Jan 2023
Response from Naomi on 25 Jan 2023
Dear ToulaThank you so much for taking the time to review your recent stay with us at Quest Warrnambool.We love that you found our rooms so clean, our check-in and check-out process so easy, and our team members all so helpful.We hope we can welcome you back here again soon.Kind RegardsNaomi SlapeFranchisee