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Reviews of Lady Bay Resort

4 out of 5
Lady Bay Resort
2 Pertobe Road, Warrnambool, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 404 out of 762 reviews" "
Rating 8 - Good. 275 out of 762 reviews" "
Rating 6 - Okay. 59 out of 762 reviews" "
Rating 4 - Poor. 18 out of 762 reviews" "
Rating 2 - Terrible. 6 out of 762 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jatin, Deer park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet , close to everything what Warrnambool has to offer
Stayed 2 nights in Apr 2024

10/10 Excellent

makiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really clean and comfortable place to stay.
Stayed 4 nights in Mar 2024

6/10 Okay

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get a good nights sleep due to the very loud traffic noise Friday and Saturday nights into the early hours of the mornings.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean. Great location - easy access to Stingray beach with beautiful scenery. Loved the balcony. The pool is very nice.
Stayed 1 night in Feb 2024
Response from LBR on 1 Mar 2024
Thank you for staying with us. We're glad you enjoyed your time at The Lady Bay Resort!

8/10 Good

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place perfectly set up for my wife and teenaged daughter
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property close to the water
Stayed 3 nights in Feb 2024

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, bed and amenities. lovely area
Stayed 2 nights in Dec 2023
Response from LBR on 11 Dec 2023
Thank you for your review. We hope to welcome you again!

10/10 Excellent

aaryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent resort restaurant
Stayed 2 nights in Nov 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service food was amazing.
Stayed 2 nights in Nov 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location for a great property. All staff very helpful & friendly. Room service dinner from restaurant was delicious & very fast service. Highly recommend.
Stayed 2 nights in Oct 2023
Response from LBR on 29 Oct 2023
Thank you for staying with us Amanda. We're glad you enjoyed your experience at The Lady Bay Resort. We look forward to seeing you again!

10/10 Excellent

Melanie

Stayed 3 nights in Sep 2023

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I have is that there was a dirty wet face washer left in the bathroom other than that our stay was pleasant. The guy at reception was terrific with giving us information when we checked in
Stayed 2 nights in Sep 2023

6/10 Okay

Annette, HARROGATE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had an overnight stay. The staff were friendly and the meal we had in their restaurant was nice and affordable. We had a great view also The only issue we had was with the bed, where we both kept rolling into the middle as it had a very soft spot. My husband changed beds and went into the single bed. For one person, the bed was fine!! Overall a lovely spot.
Stayed 1 night in Aug 2023

4/10 Poor

Brian

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Kamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect, property is clean and spacious
Stayed 3 nights in Jun 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a ground floor studio apartment which was a significant cost saving, the apartment is spacious and had a fully equipped kitchenette. Lovely location with short walk to the breakwater and local cafes. Lot of on site free parking. The standout for us was the staff, we were made to feel so welcome they were so friendly and attentive. The restaurant was outstanding, we both had the slow cooked lamb shoulder which was exquisite, portions were on the generous side. Minor issues were lack of horizontal storage in the apartment the microwave sat on the sink drain area meaning meal prep had to be done on the table, again only a minor inconvenience. Would recommend and stay again when in Warrnambool.
Stayed 3 nights in Jun 2023

8/10 Good

claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large, bright clean rooms. Would recommend.
Stayed 2 nights in Jun 2023

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very pleasant place to stay Would go back
Stayed 2 nights in Jun 2023

10/10 Excellent

Yong Qi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and approachable. Lovely place to stay.
Stayed 1 night in May 2023

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room, beautiful view. Check in process very smooth & staff explaining other services/ options.
Stayed 1 night in May 2023

8/10 Good

Michelle, Boondall

Liked: Staff & service
It's was comfortable but needs some extra cleaning. Beds were super comfortable.
Stayed 1 night in May 2023

10/10 Excellent

Judith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were fine and restaurant was fantastic staff friendly and food delicious
Stayed 2 nights in Apr 2023

10/10 Excellent

Eun h

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Steven

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Property was starting to show signs of wear and tear. The couch in the lounge room had serval questionable stains. It was rather gross. Lots of cobwebs, balcony was in need of pressure wash and walls could do with a repaint. All these things are superficial and would be fine if it were not for the premium price per night of $300 mid week that we paid. We choose to eat at the on-site restaurant which was disappointing. Waiting almost an hour for our meals and then they were average. Should have gone to the pub. The location is amazing and the view is spectacular but the price doesn’t reflect the conditions of the stay. The staff were very helpful and very happy to answer any questions.
Stayed 1 night in Apr 2023

4/10 Poor

Pei Lin

Liked: Staff & service, amenities, property conditions & facilities
This place was nice but it's aging but the worst part is internet is unstable and keep dropping out. A Resort shouldn't have this type of problem and when I ask they can't do anything about this and said this it.
Stayed 3 nights in Apr 2023

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there were good views from our balcony. the dining room service and choice made it our option for both nights.
Stayed 2 nights in Apr 2023

10/10 Excellent

Carol-Ann

Stayed 3 nights in Apr 2023
Response from LBR on 9 Apr 2023
Thank you for staying with us and for the great review Carol-Ann.

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Matthew

Stayed 1 night in Mar 2023
Response from LBR on 9 Apr 2023
Thanks for the great score Matthew! Hope to see you again.

8/10 Good

Phillipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from LBR on 9 Apr 2023
Glad you enjoyed your stay with us Phillipa :)

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great amenities, wire doors would not lock - starting to get a little old.
Stayed 5 nights in Jan 2023

8/10 Good

Matthew

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rented 4 x 2 bedroom standard apartments. All were very comfortable, well equipped and comfortable. If I was able to recommend an apartment I would nominate 27 as it was definitely quiter than 7 & 8 which had alot of road noise. 27 & 23 were also cooler than 7 & 8 as they were sheltered by trees.

10/10 Excellent

Metta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Experience
Staff, especially Claude, were extremely helpful and kind. Room had everything I needed, including kitchenware, nice hot shower, spacious room. Had a ground flor unit which was relatively quiet. Bus route 5 at door to train station, shops and city, otherwise it is a long walk to shops etc.
Stayed 4 nights in Dec 2022

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for beach, walking and cycling nearby.

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Jarrod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, helpful, polite. Rooms fantastic.
Stayed 2 nights in Oct 2022

10/10 Excellent

Hayley

Stayed 1 night in Oct 2022
Response from LBR on 24 Oct 2022
Thank you for your feedback. We are glad you enjoyed your time with us! Have a great day!

8/10 Good

George

Stayed 1 night in Oct 2022
Response from LBR on 24 Oct 2022
Thank you for your feedback. We are glad you enjoyed your time with us! Have a great day!

10/10 Excellent

Sahdiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Sep 2022
Response from LBR on 26 Sept 2022
Thanks Sahdiah! Glad you enjoyed your stay with us.

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mouldy shower, bed hard as a rock. Laminate coming off the kitchen and rotten skirting boards. Very disappointing.
Stayed 1 night in Sep 2022
Response from LBR on 26 Sept 2022
Hello, We are sorry you didn't enjoy your stay with. Thank you for bringing these issues to our attention. We are currently in the process of completing updates.

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but the 2 negatives for us were small 32” TV and all rooms only had single blinds with not curtains to stop light coming in gaps at each end, impossible to have a nap during the days due to light.
Stayed 2 nights in Aug 2022
Response from LBR on 8 Aug 2022
Thanks for taking the time to write a review Peter. We are sorry we didn't completely meet your expectations. We value your feedback and it has been taken into account.

6/10 Okay

Darren

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The so called luxury apartment was very dated. The apartment stunk of sewage. The bed sunk in the middle. I would not stay or recommend this resort. Great views when they gave us another room.
Stayed 2 nights in Jul 2022
Response from LBR on 4 Aug 2022
Hi Darren, we are sorry to hear that your didn't enjoy your time with us. Thank you for your feedback, we will endeavour to improve our services and rectify these issues.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter bliss in Warrnambool
We are returning travelers to the Lady Bay Resort and couldn't be happier with the service, the attendance to detail, and the amenities on site. The rooms are very well, clean and the staff is lovely! We can only recommend the Lady Bay Resort
Stayed 3 nights in Jul 2022
Response from LBR on 20 Jul 2022
Hi Thomas, we are so glad you have and continue to enjoy your stays with us. We appreciate your feedback and look forward to welcoming you back again in the future. Thank you.

10/10 Excellent

Julianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and spacious apartment. Restaurant was great, the food was delicious.
Stayed 3 nights in Jul 2022
Response from LBR on 17 Jul 2022
Thank you for staying with us Julianne, we look forward to seeing you again!

8/10 Good

Megumi

Liked: Staff & service, amenities
Stayed 2 nights in Jul 2022

6/10 Okay

Parveen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was okay, but would try other accomodations in Warrnambool next time.
Stayed 2 nights in Jun 2022
Response from LBR on 20 Jul 2022
Hi Parveen, we are sorry that your stay with us didn't meet expectations. We will endeavour to take this feedback on and improve in the future.

10/10 Excellent

XIAOGANG

Stayed 2 nights in Jun 2022
Response from LBR on 26 Jun 2022
Many thanks for the great review! So glad you enjoyed your time here.