We stay there every year in March. Last year, we didn't have a very good room. This year, the manager, George, who we had met last year over that room, took excellent care of us. He greeted us at the hotel and was a superb host of the Millenium. He impressed us so much by his kindness, and we are even coming back for a short trip in October. We have already booked to stay at the hotel again. We are grateful for his kind and courteous attitude toward us. He is certainly an asset to the hotel. Thank you for all the wonderful memories we get to make in NYC, and thanks for the great hotel accommodations.