- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant service as usual, lovely lady gave a much needed complimentary coffee after a 28hr journey.
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Located in Graz, roomz Graz is in the city centre and connected to the convention centre. Graz Botanical Gardens and Lebens Park 2000 are local attractions and those in the mood for shopping can visit Farmers Market on Kaiser-Josef-Platz and MURPARK Shopping Center.
Reception staff were friendly, business like, and efficient. The hotel and room was clean. We had asked specifically for a double bed, but unfortunately our room had 3 single beds. Very disappointed at this. Our stay was 4 nights and the price of the Saturday night was very excessive. On 2 mornings out of the 4 that we were there, a member of staff knocked at the door and immediately walked in. She had what appeared to be a note book in her hand. When she saw we were in bed she said apologised and left. However we were shocked to see the same procedure 2 days later. Very expensive hotel and disappointing regarding single beds and 2 intrusions into the bedroom very early in the morning. This was even more so due to the fact that I have reduced mobility.