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Best Western Manor Hotel

Star Rating
3 out of 5
Photo gallery

Reviews

4.1 / 5Very Good
208 reviews

Amenities

  • Free WiFi
  • Free parking
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Shorne Woods Country Park
    3 min drive
  • Popular Location
    Diggerland
    7 min drive
  • Restaurant
    The George
    2 min walk
  • Restaurant
    Nell's Cafe
    9 min walk
  • Airport
    London (LGW-Gatwick)
    41 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2020-01-20. Try updating your dates to see prices for your trip.

    About this area

    Gravesend

    Located in Gravesend, Best Western Manor Hotel is near a train station. Historic Dockyard Chatham and Cooling Castle Barn are notable landmarks, and travellers looking to shop may want to visit Bluewater Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Brands Hatch Circuit or Crayford Greyhound Track.

    Popular Location

    What's nearby

    • Shorne Woods Country Park - 3 min drive
    • Diggerland - 7 min drive
    • Darent Valley Hospital - 8 min drive
    • Bluewater Shopping Centre - 8 min drive
    • Tilbury Fort - 24 min drive

    Getting around

    • Gravesend Sole Street Station - 4 min drive
    • London (LGW-Gatwick) - 50 min drive

    Restaurants

    • Manor Roast — 1 min walk
    • The George - 2 min walk
    • Nell's Cafe - 9 min walk
    • Kerbside Kitchens - 16 min walk
    • Golden Fish Bar - 16 min walk

    About this property

    Best Western Manor Hotel

    A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site. All 63 rooms offer free WiFi, 24-hour room service and LCD TVs with digital channels. Premium bedding, coffee/tea makers and portable fans are among the other amenities available to guests.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking

    Food and drink

    English breakfast available for a fee daily 8 AM–10 AM: GBP 11.95 per person
    1 restaurant and 1 coffee shop/cafe
    1 bar
    24-hour room service
    Coffee/tea in a common area

    Family friendly

    Cots/infant beds (surcharge)
    Dry-cleaning service
    Laundry facilities
    Rollaway/extra beds (surcharge)

    Conveniences

    Free newspapers in reception
    Library
    No lifts

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English

    Business services

    Business centre
    Meeting rooms

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible parking

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Cots/infant beds (surcharge)
    Heating
    Hypo-allergenic bedding
    Linens
    Portable fan
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Free toiletries
    Hairdryer
    Shower/bathtub combination
    Towels

    Entertainment

    40-inch LCD TV
    digital channels

    Food and drink

    Coffee/tea maker

    More

    Connecting rooms available
    Desk
    Phone
    4.1

    Very Good

    5 - Excellent
    73
    4 - Good
    90
    3 - Okay
    35
    2 - Mediocre
    6
    1 - Poor
    4
    4.3
    Cleanliness
    4.2
    Service and Staff
    4.0
    Amenities
    3.9
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location clean and tidy ideal for parties and conferences

    Stayed 1 night in Nov 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    Left me feeling unsafe

    The first time I stayed here was lovely. Was very happy with service all round. Second time was not great. My reserved room was given to someone else but I was still given the key to this room so I was able to get into someone else's room! I immediately told the reception. I was given another room with a roof view so asked to be moved. Lots of messing around with whether rooms were occupied or available before I finally got a room. It was the attitude of the lady who gave me the key which gave me access to the occupied room that upset me. She had the attitude of 'well I've explained it to you husband so why should I keep explaining?' She was defensive and couldn't seem to understand why I was upset and didn't feel safe as now I knew someone might be able to gain access to my room as I was able to someone else's. Everyone else was lovely, food was fantastic, room was great and clean. The person who ignored my reservation and gave my room to another person should be disciplined as they caused so much hassle and I almost left instead of staying there. As it is, I'm not sure I'll ever return.

    Stayed 4 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Friendly, clean, comfortable and easy access for everything. Staff very helpful. We have stayed there twice and will stay again.

    Stayed 4 nights in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service

    Reception was very helpful as we were early for check in due to going to a wedding for 13:30. They checked on our room and it wasn’t ready but offered us another which I believe was an upgrade. Delighted! Also rang us a taxi. Brilliant service!!!

    Stayed 1 night in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Stayed 1 night in Oct 2019

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