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Reviews of Hotel Lenzerhorn Spa & Wellness

4 out of 5
Hotel Lenzerhorn Spa & Wellness
Voa Principala 41, Lenzerheide, Vaz-Obervaz, GR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 117 out of 173 reviews" "
Rating 8 - Good. 48 out of 173 reviews" "
Rating 6 - Okay. 8 out of 173 reviews" "
Rating 4 - Poor. 0 out of 173 reviews" "
Rating 2 - Terrible. 0 out of 173 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely come back!!
Great service , friendly staff, beautiful rooms and lovely spa!!
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Stayed 3 nights in Jul 2022

8/10 Good

Christoph

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A nice Family friendly alpine retreat
The hotel is very causy- a nice mix between traditional and modern style. My 2 highlights were the outside sole bath and the half-board dinner which were both amazing. The family room was nice and spacious but unfortunately facing the main road so quite noisy with open windows. The bathroom was nice and clean too. However, for 4* I would have expected a more modern shower ie not in bathtub. Breakfast was great too with good selection.
Stayed 1 night in Jul 2020

8/10 Good

Peter

Liked: Cleanliness
Nice
Nice sauna and first time ice cave ..a well run premise that presents as its advertised
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff at check in was excellent. Made me feel welcomed, gave me a tour of the hotel and pointed out the amenities, even brought up my luggage and checked me into my room. outstanding service.
Stayed 3 nights in Jul 2019

8/10 Good

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Lenzerhorn, Lenzerheide, Switzerland
Nice hotel and great food and service. Beds were small and too hard (no queen or king size beds)
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The spa and wellness area is wonderful after a day of skiing with a heated outdoor brine bath with jets for every part of your skiing muscles and 5 steam & sauna rooms. It has 3 restaurants and a bar and the staff are all friendly. I had a ski injury on the first day and the manager really looked after me, finding me a doctor and giving me lifts and setting aside an area I can work in the morning whilst my husband was out skiing.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lenzerheide Weekend
Great hotel. Lenzerheide is a wonderful ski town. The hotel is centrally located and convenient to reach shops, restaurants, bus station, ski lifts, etc.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will come back if available.
It is very good and comfortable hotel. We can do many activity surounding. Beautiful scenery.
Stayed 2 nights in May 2018
Response from Ihr Hotel Lenzerhorn Spa & Wellness on 23 Jun 2018
Dear Anonymous Thank you so much for your positive feedback. We are very pleased, that you enjoyed your stay at fullest and hope to see you soon again! Until then we wish you a good time and remain with sunny regards from Lenzerheide, your Hotel Lenzerhorn Spa & Wellness

10/10 Excellent

Frank & Carol, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Lenzerheide
Our 2nd time staying at Lenzerhorn hotel. Staff is amazing, location can't be beat, good restaurant options, within walking to shops, grocery, nearby lake and hiking.
Stayed 4 nights in Jul 2017
Response from Manager on 21 Jul 2017
Dear Frank & Carol Wow - Thank you very much for writing such a great review on your stay at our hotel Lenzerhorn Spa & Wellness. It is our pleasure to read, that you enjoyed your holidays in Lenzerheide at its fullest. Our well-trained and warm staff-members are daily giving their best to make our guests vacation a memorable experience. We would be happy to welcoming you soon again in the heart of the Grisons mountains! Until then we remain with our best wishes, Your hotel Lenzerhorn Spa & Wellness

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Great location
Really lovely hotel and staff were so friendly and helpful
Response from Manager on 18 Jun 2016
Dear Anonymous Thank you so much, spending your time writing such a good review. It is a big compliment for us, to read, that you enjoyed your stay in our hotel. It would be a pleasure to welcome you again. Best regards Your hotel Lenzerhorn Spa & Wellness

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Enjoyed our stay. Very convenient to where we needed to be. Good breakfast. Very helpful staff.

10/10 Excellent

Werner

Travelled with partner
Liked: Staff & service, property conditions & facilities
Sehr gutes Leistungsprofil, aber auch teuer!
Stayed 7 nights in Feb 2024

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Reto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Aufenthalt war sehr angenehm, Reception Personal war sehr zuvorkommend und freundlich. Wir kommen wieder. :)
Stayed 2 nights in Feb 2023
Response from Elias Leu, Direktor on 26 Feb 2023
Sehr geehrte Frau VonwylVielen Dank für Ihre Bewertung und dass Sie sich dafür die Zeit genommen haben.Es freut uns sehr, dass es Ihnen so gut bei uns gefallen hat und Sie rundum zufrieden waren.Wir freuen uns Sie bald wieder bei uns begrüssen zu dürfen und wünschen in der Zwischenzeit alles Gute.Freundliche Grüsse

10/10 Excellent

Bernhard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir werden es weiter empfehlen.
Stayed 1 night in Jan 2023
Response from Elias Leu Direktor on 26 Feb 2023
Sehr geehrter Herr HuberVielen Dank für Ihre Bewertung und dass Sie sich dafür die Zeit genommen haben.Es freut uns sehr, dass es Ihnen so gut bei uns gefallen hat und Sie rundum zufrieden waren.Wir würden uns freuen Sie bald wieder bei uns begrüssen zu dürfen und wünschen in der Zwischenzeit alles Gute.Freundliche Grüsse

10/10 Excellent

Gaudenz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastischen Winter Weekend
Wir verbrachten ein tolles langes Winter Weekend im Hotel Lenzerhorn. Das Hotel gefällt uns immer wieder. 3 Restaurants mit guten Speisen, perfekte Lage zum Langlaufen, freundlicher Service und tolle Wellnessanlage. Wir kommen wieder.
Stayed 2 nights in Dec 2022
Response from Elias Leu / Direktion on 18 Dec 2022
Sehr geehrter GaudenzVielen Dank für Ihre Nachricht und die Zeit die Sie mit der Bewertung aufgewendet habe.Es freut uns sehr, dass Ihnen der Aufenthalt bei uns gefallen hat.Wir hoffen Sie bald wieder bei uns begrüssen zu dürfen und wünschen eine schöne Adventszeit.Freundliche Grüsse

10/10 Excellent

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wur hatten ein tolles Wochenende. Das Personal war sehr freundlich und das Hotel im allgemeine war richtig schön
Response from Anne Dumont on 9 Dec 2022
Sehr geehrte NathalieVielen Dank für Ihre Nachricht und die Zeit die Sie in die Bewertung investiert haben. Schön, dass Sie Ihren Aufenthalt bei uns genossen haben. Gerne geben wir ihre positive Bewertung unserem Personal weiter.Wir wünschen Ihnen eine schöne Adventszeit und freuen uns Sie bald wieder bei uns begrüssen zu dürfen.Freundliche Grüsse

10/10 Excellent

Angelika

Stayed 1 night in Oct 2022
Response from Anne Dumont on 4 Dec 2022
Sehr geehrte Frau Angelika HintermannVielen Dank für Ihre Sternebewertung.Wir hoffen Sie bald wieder bei uns Begrüssen zu dürfen und wünschen eine schöne Adventszeit.Freundliche GrüsseIhr Lenzerhornteam

10/10 Excellent

Thomas

Stayed 2 nights in Sep 2022

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundlichkeit und Zimmer Ausstattung / Service haben wir besonders geschätzt including Dienstbereitschaft der Rezeption. Haben keine schlechten Nachteile zu erwähnen.
Stayed 5 nights in Aug 2022

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Samuel

Stayed 2 nights in Mar 2022

10/10 Excellent

Dina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Marcel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Schönes Wochenende
Toller freundlicher Service. Top. Zimmer sind zu klein. Vor allem das Bad. Schöner Wellness-Bereich. Gute Lage.
Stayed 4 nights in Jan 2022

6/10 Okay

Verified traveller

Soddisfacente
Tutto abbastanza buono L,unica pecca è,la mancanza di personale che parla L,italiano
Stayed 4 nights in Nov 2021

10/10 Excellent

Hanspeter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top
clean und angenehm . Auch der SPA Bereich ist gut.
Stayed 1 night in Nov 2021

10/10 Excellent

Tino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Accueil très professionnel, rien à dire parfait!
Stayed 4 nights in Oct 2021

10/10 Excellent

Stefano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

margrit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
es war alles nur perfekt, wir waren sehr gut aufgehoben😀
Stayed 3 nights in Oct 2021

10/10 Excellent

Nathalie

Stayed 1 night in Oct 2021

10/10 Excellent

Roland, Stettlen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Preis-/Leistungsverhältnis. Vor allem das Essen ist empfehlenswert.
Stayed 5 nights in Sep 2021

8/10 Good

Rolf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top zufrieden
Das Hotel und der Service war hervorragend und absolut weiterzuempfehlen. Einzig mit den hoteleigenen restaurants waren wir nicht ganz auf einer wellenlänge.
Stayed 6 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Très bon accueil, un service irréprochable et professionnel. L hôtel est très bien situé, au centre du village. Lenzereide est un endroit superbe, où il il est possible de faire beaucoup d activités
Stayed 4 nights in Jun 2021

10/10 Excellent

Gionata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto perfetto
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war top, gerne bald wieder
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

8/10 Good

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with friendly staff and a good spa. Location right in the center of Lenzerheide with parking which is convenient. Breakfast is at la carte at the moment and could be improved with fruits and fresh juices for example. Overall very good stay !
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr freundlich und das Zimmer gross und sauber. Die Mahlzeiten waren sehr gut. Werde definitiv wieder Gast im Hotel Lenzerhorn sein
Stayed 2 nights in Mar 2021