Ratings based on 23 Verified Reviews

4.6 out of 5
86% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Exquisite

Posted 16-Jan-2017
An amazing experience ! Great place! The spa and the pool are well thought --- definitely a 5!
Comment from Hotel Management
18-Jan-2017 by Richard Leuenberger , Hotel Management
Dear guest Thank you so much for taking the time to share this fantastic review following your recent stay at Badrutt’s Palace Hotel. We are very happy that you appreciated our personal service, facilities, and Palace Wellness at our hotel. We look forward to the pleasure of welcoming you back in the near future. Best wishes Richard Leuenberger General Manager Badrutt's Palace Hotel
5 out of 5
Recommended
for Everyone
by A verified traveller from miami

Views!!! Service !!!

Posted 27-Aug-2016
Stayed in August had an amazing experience. Top of the world!!!
2 out of 5
by A verified traveller from Riyadh, Saudi Arabia

Badrutt's was a real BAD ROUTE!

Posted 11-Jul-2016
Most terrible night sleeps ever in a hotel, no AC, no temperature control , reception staff are the worst , specially the one checked me out . The concierge staff are the best in this hotel. Corridors of this hotel smell like stables, never been cleaned since installation . Definitely no coming back. Advice people not to go .
Comment from Hotel Management
16-Jul-2016 by Badrutt`s Palace Hotel, Hotel Management
Dear Mr. Rokia, Thank you for your feedback. We really appreciate it when guests tell us what they like and dislike, as this is the only way we can improve. Badrutt’s Palace Hotel continuously invests into the different areas of the hotel: be it guest rooms, our public areas including the restaurants or the wellness area. In the last 10 years over CHF 150 Million have been devoted to refurbishment projects. Thus, we are sorry to hear that you could not enjoy your stay at our hotel and we didn’t meet your expectations regarding room facilities and our staff. It would have been really helpful, if you told us about these issues right at place, as we would have been more than happy to make your stay a memorable one and solve the mentioned problems for the better. Dear Rokia it would be our pleasure to welcome you back again and excel your expectations, the way we usually do with our guests! With best regards, Hans Wiedemann Managing Director & Delegate of the Board
5 out of 5
by Marcos from Atlanta

Celebration

Posted 28-Jun-2016 on Hotels
Best place like no other
5 out of 5
by George E. from Miami

Posted 29-Jul-2015 on Hotels
Best service ever!
4 out of 5
by A verified traveller

Centrally Located...Palace Style

Posted 22-Dec-2014 on Hotels
- Very Warm and welcoming Staffs - Located just opposite the shopping area...Bottega, LV, Cartier, Hermes - Clean and comfortable beddings
5 out of 5
by Nina & Norris

Amazed, Delighted, & Enchanted - BEST!

Posted 15-Sep-2014 on Hotels
ENCHANTED at every step. We checked in for the last night of our HONEYMOON and were absolutely enchanted by the warm welcome and romance with which all the staff at Badrutt's Palace enveloped us. With a surprise of rose petals in our room, the spectacular view of the lake and Alps transported us to a magical place in a well appointed room that was clean, elegant, roomy, and impeccably decorated. The shower had amazing pressure and everything was modern yet classic. Breakfast on the balcony overlooking the lake greeted us each morning and the staff knew our names personally within hours. We had such an amazing time we paid to change our flight tickets and stayed another night to dive deeper into the Alps. The staff guided us to great restaurants, beautiful views, and top shopping. The pool (both indoors and out) was simply amazing and we treasured our stolen time relaxing both morning and night in its waters overlooking the Alps. As two seasoned travelers, we both left the hotel saying this was the TOP EXPERIENCE of our lives across many 5 star hotels.
4 out of 5
by A verified traveller

Beautiful hotel

Posted 24-Aug-2014 on Hotels
Great hotel but we had to pay to upgrade the rooms and it was empty Only the ros that see the lake are nice the other ones are more or less
5 out of 5
Recommended
for Everyone
by Cobolt from South Korea

Great stay

Posted 19-Aug-2012
Loved the Rolls-Royce ride! They do make you feel like royals.
5 out of 5
Recommended
by A verified traveller from new york, ny

It really is a palace

Posted 13-Dec-2006
Expensive, but worth it. Great service and the hotel is very big. The spa and pool are well worth a visit when you are there.