Hotel is at convenient location and rooms are comfortable. Very disappointed with breakfast. Poor service and hygiene of the staff. Noticed cockroaches walking over bread and breakfast table. When pointed it out to manager he just remove them and sail is ok now they will not come back!! Also need variety of breakfast. Need better service from staff. I have noticed that breakfast service is going down the drain. WiFi speed is poor too.
The staff make a big difference. They are very friendly and helpful. This is a very good 2 star hotel and the price is right. I stayed in a single room which had ample space. Air con worked well and there were ample English language TV stations - movie and news channels. The breakfast was good - recommend the scrambled eggs and omelettes. Shower room takes a while to get used to - no enclosure so everything gets wet. I would stay there again.
We chose this hotel for its close proximity to a place we needed to visit.
When we arrived at the hotel the receptionist could not find our booking. We had booked and paid in advance for a 2week stay! We were given an up-grade room but after two days we were told we had to pack and move to the original room we had booked. This was a bit of a surprise for us but we learnt business is done a little different in India.
Had a nice stay with helpful staff. Rooms are clean and modern. Probably better for business travelers than tourists, as there doesn't seem to be many tourist attractions in the immediate vicinity (although that may just be because we missed them in our rush).
Traveller from Brisbane, Australia
This hotel is located in the heart of Mumbai's commercial district at Mumbai Central. There are 91 elegantly-furnished rooms …More
Pocket Guide: Mumbai Grant Road - Mumbai Central Hotels
Grant Road and Mumbai Central are two of Mumbai's most important rail stations and their surrounding neighborhoods are a bustling mix of commercial and residential. Situated in central Mumbai, the area is full of restaurants and hotels. The residential Imperial Towers, among the tallest buildings in the country, are located here and surrounded by large shopping malls.
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