Ratings based on 813 Verified Reviews

3.3 out of 5
62% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Feb-2017
Only real issue I had was the hotel was under construction. And 2 nights in a row the fire alarm went off at 2am
4out of 5
Recommended
for Everyone
by A verified traveller

convenient

Posted 18-Feb-2017
Close to airport. Very helpful staff. Lent me a phone charger for my IPhone.
2out of 5
by A verified traveller

Not so clean!

Posted 05-Feb-2017
We purchased two rooms with a door in between because of our party size. The door knob between was broken. Our bathroom shower had mold in it and there was a apple rotting behind the heater. When we went to the pool and the lifeguard was playing on his phone and when we asked for towels we were told they were out.
2out of 5
by A verified traveller

Very dissapointing

Posted 02-Feb-2017
The Room was cold as the heater cover was not connected and cold air was blowing in the room, only 2 electrical outlets worked 1 in bathroom 1 on lamp
5out of 5
Recommended
for Everyone
by A verified traveller from toronto on,ca

Grand Rapids Ramada

Posted 02-Feb-2017
Pros: everything was ready -- close and comfortable
Location: shopping and restaurants were close buy
it was just as I would expect a ramada to be, good location nice and clean, as well as close to everything
2out of 5
by A verified traveller

Noisy room

Posted 24-Jan-2017
AC was noisy as was the fan in the bathroom that you couldn't shut off. Hotel is old and in need of upgrades and repairs. Find another one until they do that.
1out of 5
by A verified traveller

NOT GOOD

Posted 24-Jan-2017
Cons: almost everything
Location: great location a lot if things to do near by
we walked in to a dirty room with stains on the carpet and tile coming off the wall in bathroom. the pool had to be shut down due to the water not being safe to swim in. one of the beds was broke in the center and when we woke in the morning we found a couple ants crawling on our bed!!
1out of 5
by A verified traveller from MI

Outdated dirty room

Posted 20-Jan-2017
Sheets had stains. My room was next to Stairs that kept me awake all night. Asked for a fan and never heard back. A $.25 bag of chips were $3.00. No information on restaurants or room service. Will never stay there again.
4out of 5
Recommended
for Everyone
by A verified traveller

Convenient hotel close to the airport

Posted 12-Jan-2017
Very easy shuttle to and from airport. Rooms were clean, hotel staff friendly.
5out of 5
Recommended
for Everyone
by A verified traveller

Ask how much time you need to wait for shuttle

Posted 12-Jan-2017
Pros: Clean room. Friendly staff. Close to the airport.
Cons: If you use a shuttle from the airport, make sure to ask for how long you need to wait, especially when you're traveling in winter time.
Location: Decent restaurant and bar are located within the hotel and they are open till 2 am. Okay to arrive late at night hungry.
Hotel facility was clean (bit smell due to age?), staff are all friendly and mindful. There is a courtesy shuttle from and to the airport, you might want to ask for how long you need to wait especially when you are traveling in winter.