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Reviews of Quality Inn Hudsonville

2.5 out of 5
Quality Inn Hudsonville
3301 Highland Dr, Hudsonville, MI

Reviews

6.6
Rating 10 - Excellent. 83 out of 535 reviews" "
Rating 8 - Good. 172 out of 535 reviews" "
Rating 6 - Okay. 137 out of 535 reviews" "
Rating 4 - Poor. 94 out of 535 reviews" "
Rating 2 - Terrible. 49 out of 535 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a. Nice overnight stay, and the breakfast was good.
Stayed 1 night in Apr 2024
Response from Manager on Duty on 15 Apr 2024
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

6/10 Okay

Darlene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no water to shower, bathroom had dirty towels hanging on the door, for the cost was absolutely unacceptable
Stayed 1 night in Mar 2024
Response from Manager on Duty on 19 Mar 2024
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and jist off the highway. It is also pet friendly.
Stayed 1 night in Feb 2024
Response from Manager on Duty on 21 Feb 2024
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Carpeting in Rm 112 was torn and should have been replaced long ago. Barthroom needed a better design with vanity aside sink.
Stayed 2 nights in Feb 2024
Response from Manager on Duty on 19 Feb 2024
I would like to thank you for your feedback. I would also like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Catherine

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
In disrepair and not maintained inside or out.
Stayed 3 nights in Dec 2023
Response from Manager on Duty on 19 Feb 2024
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Melissa

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The best part is the hot tub! Many hotels don’t and that’s why I booked this one! My room had leaking spots all over the room, my bathroom was not cleaned at all, shower had someone’s hair all over it. Took pictures. They did not have anyone shoveling and when they did it was an older lady while the young worked just walked around the building. Breakfast was a joke, there was nothing fresh at all, no oj, milk was spoiled. Waffle mix was extremely old. Water took 20-30 minutes to even get hot when showering.
Stayed 2 nights in Jan 2024
Response from Manager on Duty on 21 Jan 2024
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Mike

Travelled with family, Travelled with pets
The building and rooms need an update and renovation, especially the bathroom/tub-shower.
Stayed 1 night in Dec 2023
Response from Manager on Duty on 31 Dec 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just fine thanks
clen and friendly staff
Stayed 1 night in Dec 2023
Response from Manager on Duty on 27 Dec 2023
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Brooke

Stayed 1 night in Dec 2023
Response from Manager on Duty on 10 Dec 2023
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Gloria

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The stay itself was fine, but there were limited breakfast options.
Stayed 1 night in Nov 2023
Response from Manager on Duty on 23 Nov 2023
I would like to thank you for your feedback. I would also like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Cheryl ANN

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay. very friendly staff. very clean room
Stayed 1 night in Nov 2023
Response from Manager on Duty on 7 Nov 2023
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

6/10 Okay

Jody

Disliked: Amenities, property conditions & facilities
The sheer curtains that were hanging were shredded, the wallpaper is pulling away from the walls with some seams kind of reglued together, the tile around the bathroom really needs to be bleached, there's a soiled ring around the toilet. The parking lot had knocked down cones, potholes and it was really visibly rundown especially on the outside. I was there to visit my daughter at GVSU for homecoming, she came with me to check in and actually said "sorry you got a bad hotel Mom, I hope you stay safe and don't get shanked in the parking lot, keep an eye on your vehicle through the night" The bed was comfortable and I slept good in spite of the surroundings.
Stayed 1 night in Oct 2023
Response from Manager on Duty on 1 Nov 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Felicia

Stayed 1 night in Oct 2023
Response from Manager on Duty on 1 Nov 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

robert

Liked: Cleanliness, room comfort
Room was clean and beds comfortable.
Stayed 1 night in Oct 2023
Response from Manager on Duty on 18 Oct 2023
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

6/10 Okay

Kimberlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
didn't feel like room was very clean.
Stayed 1 night in Oct 2023
Response from Manager on Duty on 15 Oct 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Carmella

Travelled with pets
Loved the location! I’ve never been to a place where it was so easy to walk my dog in the morning. Things were very close by and easy to access. The night shift concierge was awesome! Very kind and helpful. In the morning things were different and breakfast was cleaned up at least half an hour before the posted time. The pool wasn’t unlocked at posted opening time, and the pool area as well as the pool itself was less than clean. However it was good for a place to stay for the night and had a hot tub as well as the pool. I would stay there again to give it another chance.
Stayed 1 night in Sep 2023
Response from Manager on Duty on 11 Oct 2023
I would like to thank you for your feedback. I would also like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent for the price
Stayed 1 night in Oct 2023
Response from Manager on Duty on 8 Oct 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Jerry

Business traveller
Liked: Property conditions & facilities
A great stay for the money!
It’s a great place for the money. Every other place in town cost about 50% more. I was checked in within 30 seconds and my room was clean. The bed was comfortable. Not the biggest breakfast in the world but comparable to everywhere else. Again, a great stay for the money.
Stayed 1 night in Oct 2023
Response from Manager on Duty on 2 Oct 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Lisa

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Duty on 28 Sept 2023
I would like to thank you for your feedback. I would also like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Stacey

Travelled with group
it was just ok property needs to be updated
Stayed 2 nights in Sep 2023
Response from Manager on Duty on 24 Sept 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Elizabeth

Stayed 1 night in Sep 2023
Response from Manager on Duty on 15 Oct 2023
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

2/10 Terrible

Tammy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs in the bathroom, stained carpets, holes in the sheets.
Stayed 1 night in Sep 2023
Response from Manager on Duty on 22 Sept 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Manager on Duty on 18 Sept 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

James

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Manager on Duty on 19 Sept 2023
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

4/10 Poor

Anthony

Disliked: Property conditions & facilities
Handrail on pool disconnected—no drain stopper in bath—chair in room broken - Hot tub excellent
Stayed 1 night in Sep 2023
Response from Manager on Duty on 18 Sept 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A better breakfast but everything else was pretty good. The lady at check in and check out was very polite and informative.
Stayed 1 night in Sep 2023
Response from Manager on Duty on 17 Sept 2023
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Lisa, Romulus

Travelled with family
Liked: Cleanliness, staff & service
Check in was easy and the receptionist was nice. The parking lot is pretty tore up, and it doesn't look the best from the outside. But I have to say that the room was pretty clean. There is no elevator, so if you are on the second floor, you need to go up the stairs. The pool and hot tub were really nice. The carpets definitely need to be cleaned in the hallway.
Stayed 1 night in Sep 2023
Response from Manager on Duty on 17 Sept 2023
I would like to thank you for your feedback. I would also like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

wilma

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
You can say you are sleeping 3 or 4 but the bed sizes do not fit 2 in a bed unless you are spooning since the full size bed is not a real full. Magically, a king or queen are only in single rooms; therefore, you have to book a whole other room as it is too late when you get there and find this out to change to another hotel.
Stayed 2 nights in Sep 2023
Response from Manager on Duty on 13 Sept 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Duty on 14 Sept 2023
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

4/10 Poor

Fernando

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We only stayed one night so we didn't make a big deal but the sheets on one bed had what looked like a blood stain. On the other hand, my sister had her room across from us that one had what looked liked blood stains on the rug and the room also had some sketchy holes on the walls.
Stayed 1 night in Sep 2023
Response from Manager on Duty on 8 Sept 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Elan

Stayed 1 night in Sep 2023
Response from Manager on Duty on 24 Sept 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Andrew M

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on Duty on 26 Aug 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was on 1st floor. It was so noisy until about 2am due to people running and stomping around upstairs as well as yelling. Room overall was average. 3 of the lights didn’t work. Bathtub was disgusting with hair on the walls and in tub. Bed sheets had stains on them. Breakfast was limited. Staff was nice tho.
Stayed 1 night in Aug 2023
Response from Manager on Duty on 20 Aug 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Victoria

Stayed 2 nights in Aug 2023
Response from Manager on Duty on 14 Sept 2023
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stairs had crumbs on every single stair, do they ever vacuum? Parking lot all tore up. Room...meh. not worth $140 for one night! Pool area was nice..thats about it
Stayed 1 night in Aug 2023
Response from Manager on Duty on 20 Aug 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy check in and out. Very convenient location for our visit.
Stayed 1 night in Aug 2023
Response from Manager on Duty on 15 Aug 2023
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was great, very friendly.. afternoon staff not so much
Stayed 1 night in Aug 2023
Response from Manager on Duty on 14 Aug 2023
I would like to thank you for your feedback. I would also like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Roger

Disliked: Property conditions & facilities
Would not stay here again
Not a good property. Room assigned was used by smoker. Next room was in bad condition: carpet not flat, something sharp in bathroom threshold, ripped chair, towel rack not fastened tight, bathroom smelled. Receptionist was apathetic and breakfast was underwhelming.
Stayed 1 night in Aug 2023
Response from Manager on Duty on 14 Aug 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on Duty on 1 Sept 2023
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jacuzzi in our room
Stayed 1 night in Aug 2023
Response from Manager on Duty on 10 Aug 2023
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

4/10 Poor

david

Stayed 2 nights in Jul 2023
Response from Manager on Duty on 1 Sept 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only small things I noticed the holes on white curtains & maybe outside locks operating to keep our those not authorized to just walk in the back & side doors. Food in area was ok just not a lot of option. Breakfast was excellent! Staff was as well! Pleasant 1 nite stay to visit my aunt & cousins in nearby Coopersville for her birthday. didn't have time to use the hot tub or pool but they looked inviting!
Stayed 1 night in Aug 2023
Response from Manager on Duty on 10 Aug 2023
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Leanna

Stayed 2 nights in Aug 2023
Response from Manager on Duty on 10 Aug 2023
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Ismail

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay this weekend. Quiet area and the staff was friendly and hospitable.
Stayed 3 nights in Jul 2023
Response from Manager on Duty on 1 Aug 2023
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

2/10 Terrible

Annis

Stayed 1 night in Jul 2023
Response from Manager on Duty on 3 Aug 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Henry

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Smells of smoke in a non smoking room
Stayed 1 night in Jul 2023
Response from Manager on Duty on 29 Jul 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Sidney

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We paid premium a premium price for a hotel that hasn't been updated in 25 years or more. The parking lot pavement is breaking up everywhere. Who still uses carpet on the floors of rooms? Dated and over-priced is all I can say. The only redeeming factor was the courteous desk clerk.
Stayed 1 night in Jul 2023
Response from Manager on Duty on 17 Jul 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Decent room for the price but location is not the best.
Stayed 1 night in Jul 2023
Response from Manager on Duty on 13 Jul 2023
I would like to thank you for your feedback. I would also like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Vikram

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first room we were given was not cleaned from the previous customer. we were then moved to another room which was better but still had cans stuffed in a dresser which wasn't cleaned out.
Stayed 2 nights in Jul 2023
Response from Manager on Duty on 11 Jul 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

RANDALL

Disliked: Cleanliness, property conditions & facilities
Pictures can be deceiving.
Didnt' even check in. The pictures did not match the condition of the hotel. There was a dog walking around the pool area inside and this was not a vested support animal. The clientele around the establishment seemed questionable. I just wasn't willing to bring my wife there.
Stayed 1 night in Jul 2023
Response from Manager on Duty on 11 Jul 2023
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.