Title: Live Like Royalty! Grand Castle Apt Near Attractions Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Live Like Royalty! Grand Castle Apt Near Attractions Family-friendly apartment in Grandville with a fitness centre ![Interior](https://images.trvl-media.com/lodging/54000000/53850000/53847800/53847776/10798d26.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/54000000/53850000/53847800/53847776/add892c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Games room](https://images.trvl-media.com/lodging/54000000/53850000/53847800/53847776/8c4ffb5b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/54000000/53850000/53847800/53847776/a05344f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pool](https://images.trvl-media.com/lodging/54000000/53850000/53847800/53847776/fda4649a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location An arcade/games room, laundry facilities and a gym are just a few of the amenities provided at Live Like Royalty! Grand Castle Apt Near Attractions. Stay connected with in-room WiFi. 9.2 Wonderful ### Entire apartment 3 bedrooms2 bathroomsSleeps 81300 sq ft ## Popular amenities - Parking available - Gym - Pool - Dryer - Washer - Barbecue grill £283 includes taxes & fees 29 Oct - 30 Oct ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Live Like Royalty! Grand Castle Apt Near Attractions Summary: Experience comfort and convenience at The Grand Castle apartments, just 10 mins from downtown Grand Rapids, MI. Enjoy fully furnished units with fast WiFi, smart TVs, in-unit laundry, and access to fantastic community amenities including an outdoor pool during Summer months, game room, fitness center, theater room, and a whimsical Beauty & the Beast library for kids, Also please note that the outdoor pool is open from Memorial Day to Labor Day. The Space: Guests will arrive to a fully stocked kitchen with island and 2 stools, open living space, a comfortable workspace, 3 bedrooms, and 2 private bathrooms. This rental features a fully-equipped kitchen, in-unit laundry, lightning-fast WiFi, smart TVs, and complete privacy throughout your stay. Additionally, there is no need to worry about expensive parking fees - This location offers free parking for two cars in the attached garage. There is a sound machine in the king bedroom and the queen bedroom. \*\*Special discounts for extended stays! Enjoy 15% off for weekly stays (7+ nights) and 30% off for monthly stays (30+ nights). Contact us for more information. Guest Access: To complete your booking process and get your Guest Access information you will be connected with Enso Connect Guest Experience app. Once you have completed your verification process you will receive your Enso "Boarding Pass" with your Guest Access information. The Enso Connect guest verification process will require: \* Signing of rental agreement \* ID and selfie uploads This property offers a range of amenities to make your stay as comfortable as possible, including an on-site fitness center, game room, theatre room, library, and vending machines. During the summer months, guests can also enjoy our outdoor pool, which is open from Memorial Weekend-Labor Day. You have around-the-clock access to your space through our custom-coded keypad deadbolt locks. To ensure your safety, all of our properties are equipped with Ring video doorbell cameras and noise decibel measuring devices inside the unit (Please note: Devices do not have recording features). The Neighborhood: Grandville, Michigan, is a picturesque suburban enclave renowned for its family-friendly ambiance. Nestled in the southwestern part of the state, it comprises a mix of housing options, from cozy single-family homes to modern apartments and townhouses. With its top-notch schools and a commitment to safety, the neighborhood is a magnet for families with children. Nature enthusiasts will appreciate the well-kept parks like Millennium Park and Wedgewood Park, offering lush green spaces and recreational opportunities. Grandville's diverse culinary and retail scene, including the sprawling RiverTown Crossings mall, ensures residents have access to a wide array of dining and shopping experiences. What truly sets Grandville apart is its tight-knit community spirit, fostered by frequent local events, festivals, and active community organizations, making it a cherished place to call home. Getting Around: In Grandville, transportation options include cars, public transportation, bicycles, walking, and taxi/ride-sharing services. Major roads like I-196, M-11, and M-37 connect the city, offering car rentals at the airport and local agencies. The Rapid provides public bus service within Grandville and the metropolitan area, with schedules available online or through an app. Biking is facilitated by bike-friendly routes and rentals, while walking is encouraged with sidewalks and crosswalks. Taxis, Uber, and Lyft are also accessible for convenient travel without a personal vehicle. Other Things to Note: • You will receive your Enso "Boarding Pass" with guest access details after completing verification, which includes: \-Signing the rental agreement \-ID and selfie uploads • A non-refundable damage waiver is included in your total cost, covering more than minor wear and tear. Stays over 30 nights require a refundable security deposit if no damages occur (except Airbnb bookings). • Discounts applied automatically: \-15% off for stays 7+ nights \-30% off for stays 30+ nights • Extensions: Contact us for special offers. • Starter Kit: Includes coffee, dishwasher pods, trash bags, paper towels, and toilet paper. Guests are responsible for additional supplies. • \*\*Local Guests: Prior authorization is required before booking\*\*. • Cancellations: Check your booking platform’s policy. Even for full refunds, a 4% credit card fee applies (except Airbnb & VRBO). • Outdoor Pool: Open Memorial Day–Labor Day. \*\*\*Maintenance and inspections may be required during your stay. Please note that we cannot guarantee a specific timeframe or reschedule these visits. Any necessary work will be completed as quickly as possible to ensure the property remains in proper condition. Interaction with Guests: While we respect our guests' privacy, we are always available to assist when needed. Mitten provides a dedicated guest communications team that operates 24/7, ready to handle mid-stay turnovers upon request and promptly address any unexpected maintenance issues. ## Property amenities ### Pool/Spa - Communal pool ### Internet - Available in the apartment: WiFi ### Parking and transport - Onsite parking options include a garage ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Microwave - Oven - Refrigerator - Toaster ### Bedrooms - 3 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 2 bathrooms - Bathtub - Hair dryer - Shower - Towels provided ### Entertainment - TV ### Outdoor areas - Barbecue grill ### Laundry - Laundry facilities - Washing machine ### Work spaces - Desk - Office ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - In-room accessibility - Lift - Thin carpet in public areas - Smoke-free property ### Services and conveniences - Iron/ironing board ### Location highlights - In the city centre ### Things to do - Arcade/game room - Gym ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Fire extinguisher ### General - Unit size: 1,300 square feet ## Similar properties ![Interior](https://images.trvl-media.com/lodging/45000000/44560000/44553400/44553355/df4205b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury suite with parking at The Grand Castle Grandville - Pool - Kitchen - Washer - Dryer 9.6 Exceptional 47 reviews £254 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=44553355&PinnedHotelID=44553355&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/107000000/106550000/106545200/106545139/4ffa1038.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charming 3-bedroom apartment in lovely Grand Rapids walk to downtown. 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Easttown - Kitchen - Washer - Dryer - Free WiFi 9.8 Exceptional 50 reviews £237 includes taxes & fees 5 Oct - 6 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=88089442&PinnedHotelID=88089442&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/97000000/96500000/96493600/96493515/dd1bb117.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 4-bedroom vacation home 8 minutes to Downtown Market Grand Rapids - Pool - Kitchen - Washer - Dryer 8.8 Excellent 19 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=96493515&PinnedHotelID=96493515&HadPinnedHotel=true®ionId=-1&adults=2) ![Oven, stovetop, dishwasher](https://images.trvl-media.com/lodging/101000000/100660000/100654500/100654492/c431f19e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lovely 3 Bedroom, Close to Everything!! Garfield Park - Washer - Dryer - Air conditioning - Parking available 9.6 Exceptional 14 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=100654492&PinnedHotelID=100654492&HadPinnedHotel=true®ionId=-1&adults=2) ![Smart TV, fireplace, table football, books](https://images.trvl-media.com/lodging/78000000/77980000/77977100/77977003/3380a781.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sweet retreat minutes from Grand Rapids Grandville - Kitchen - Washer - Dryer - Free WiFi 9.8 Exceptional 27 reviews £276 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=77977003&PinnedHotelID=77977003&HadPinnedHotel=true®ionId=-1&adults=2) ![Microwave, oven, stovetop, dishwasher](https://images.trvl-media.com/lodging/96000000/95080000/95073800/95073776/6c4a34f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cheerful 3 bedroom residential home Grand Rapids - Kitchen - Washer - Dryer - Air conditioning 9.4 Exceptional 24 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=95073776&PinnedHotelID=95073776&HadPinnedHotel=true®ionId=-1&adults=2) ![Microwave, oven, dishwasher, coffee/tea maker](https://images.trvl-media.com/lodging/33000000/32460000/32458400/32458374/3fe2e401.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Delightfully quiet & cozy, middle of everywhere Grand Rapids - Kitchen - Washer - Dryer - Air conditioning 9.6 Exceptional 81 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=32458374&PinnedHotelID=32458374&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/118000000/117030000/117024900/117024882/de60152a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Minutes from the City and the Lakeshore Hudsonville - Washer - Dryer - Free WiFi - Air conditioning 10 Exceptional 4 reviews £277 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=117024882&PinnedHotelID=117024882&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/95000000/94750000/94740500/94740453/w1024h565x0y59-2e1b1753.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 3 bedroom, 2 bath apartment. In Castle! With pool! Close to GR and lakeshore Grandville - Pool - Kitchen - Washer - Dryer 9.8 Exceptional 39 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=94740453&PinnedHotelID=94740453&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age - 21 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Rules 1\. NO parties & NO smoking in the property ($1000 fine). 2. No pets allowed. 3. Quiet hours are from 10pm to 6am. Please be respectful of our neigh... ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash On-site parties or group events are strictly prohibited Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Vrbo Property 3br King Chamber At The Grand Mitten | Grand Castle | 3BR Castle Apt 3BR King Bed Chamber Apartment at The Grand Castle Apartment 3BR King Bed Chamber Apartment at The Grand Castle Grandville 5ed003815a10ec002d91c1ec ## About the area Located in Grandville, this apartment is in the city centre. DeVos Performance Hall and Frederik Meijer Gardens and Sculpture Park are cultural highlights of the area. Travelling with kids? Consider Vander Veen's Dutch Store, or check out an event or a game at Van Andel Arena. [Visit our Grandville travel guide](https://www.expedia.co.uk/Grandville.dx8014) [View more Apartments in Grand Rapids](https://www.expedia.co.uk/Grand-Rapids-Apartments.d603005-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.91477%2C-85.76162&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3AWBczcJDDta0qn3y5NU4s43Q7k=) Grandville, MI ### What's nearby - Millennium Park - 2 min drive - 1.1 miles - John Ball Zoo - 6 min drive - 5.5 miles - RiverTown Crossings Mall - 6 min drive - 4.2 miles - Downtown Market - 8 min drive - 6.9 miles - Van Andel Arena - 9 min drive - 7.1 miles ### Getting around - Grand Rapids Station - 8 min drive - Gerald R. Ford International Airport (GRR) - 25 min drive ### Restaurants - ‪McDonald's - ‬3 min drive - ‪Taco Bell - ‬3 min drive - ‪Starbucks - ‬3 min drive - ‪Dunkin' - ‬3 min drive - ‪McDonald's - ‬3 min drive ## Frequently asked questions ### Does Live Like Royalty! Grand Castle Apt Near Attractions have a pool? > Yes, this property has a pool. ### How much does it cost to stay at Live Like Royalty! Grand Castle Apt Near Attractions? > As of 4 Oct 2025, prices found for a 1-night stay for 2 adults at Live Like Royalty! Grand Castle Apt Near Attractions on 29 Oct 2025 start from £282.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Grand-Rapids-Hotels-Live-Like-Royalty-Grand-Castle-Apt-Near-Attractions.h53847776.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Live Like Royalty! Grand Castle Apt Near Attractions pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Live Like Royalty! Grand Castle Apt Near Attractions? > Check-in begins at 4:00 PM. ### What time is check-out at Live Like Royalty! Grand Castle Apt Near Attractions? > Checkout is at 10:00 AM. ### Where is Live Like Royalty! Grand Castle Apt Near Attractions located? > This family-friendly apartment building is located in the city centte, within 2 mi (3 km) of Vander Veen's Dutch Store and Millennium Park. RiverTown Crossings Mall and Lamar Park are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Live Like Royalty! Grand Castle Apt Near Attractions Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.6 Location 10 - Excellent 18 8 - Good 9 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ### 10/10 Excellent #### Justin K. 5 Jun 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Pictures of how to get into place was a wonderful walk through ##### Justin K. Stayed 2 nights in May 2025 ### 10/10 Excellent #### Anita S. 6 Dec 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### work stay Great place to stay, reasonable prices and location good ##### Anita S. Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Ryan S. 15 Sept 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Stay Once again, this has been a great stay! The Grand Castle is the first place I look for when I need a place to stay when in town. ##### Ryan S. Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### hari m. 24 Jul 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place for an extended stay. Overall great place. Comfortable and clean. ##### hari m. Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Christine H. 6 May 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location! Very clean and so much room! ##### Christine H. Stayed 2 nights in Apr 2021 ### 10/10 Excellent #### Sandy H. 5 Sept 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Grandsons 12th bday celebration The property was nice. Great location for what we wanted to do. ##### Sandy H. Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Lisa A. 9 Jul 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful! Everything about our stay was great! The property was clean and perfect for our family. We will definitely be returning! ##### Lisa A. Stayed 3 nights in Jul 2021 ### 10/10 Excellent #### Tina O. 1 Dec 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Thanksgiving week/wknd Great place - easy to find, covered parking, roomy enough for 5 and then hosting dinner for 7 more, borrowed dishwasher detergent as we ran out, but everything else all good. Bring spices, but s&p provided. Warm blanket in the coat closet was helpful. ##### Tina O. Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### Diane T. 22 Jul 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Apartment I was there on a "girls getaway" and the apartment was absolutely perfect! It was so easy to access, the management team was great at communicating everything to us! The apartment was clean and well stocked with anything we might have needed. I would highly recommend the Grand Castle! ##### Diane T. Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Robin S. 29 Oct 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great for family Good location and spacious apartment. Decor was pretty outdated, but it had everything we needed for our family of 5. ##### Robin S. Stayed 8 nights in Jul 2022 ### 10/10 Excellent #### Laurie B. 5 Jun 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family weekend The property was as listed & comfortable. We spent the weekend to attend a housewarming party in Byron Center & the location worked well with plenty of room. ##### Laurie B. Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Chandler M. 16 Jul 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Great rental. Good amount of space. Good location. Nice amenities ##### Chandler M. Stayed 2 nights in Jul 2021 ### 10/10 Excellent #### Janet K. 5 Oct 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Clean and Comfy Unfortunately we had very little time to spend enjoying all the amenities the Grand Castle had to offer. The condo unit was spotless and the beds super comfy. We would definitely stay here again. ##### Janet K. Stayed 3 nights in Sep 2021 ### 10/10 Excellent #### Jake C. 27 Jul 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Stay We absolutely loved staying here. The Apartment was clean and had plenty of room for myself, my wife, and my 4 daughters. It was centralized in a great location, and had easy access to the highway. My daughters actually felt like we were living in a princess castle. Dad got brownie points on this stay. ##### Jake C. Stayed 5 nights in Jul 2023 ### 8/10 Good #### Christine B. 3 Sept 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice but... Apartment was nice, and clean. The beds however were not great. Felt like sleeping on a rock. Loved the layout. And kiddos loved the bunk beds. Parking was good as was location. Management communication also was good. ##### Christine B. Stayed 5 nights in Aug 2024 ### 8/10 Good #### Mary C. 20 Apr 2024 Liked: Cleanliness, check-in, location, listing accuracy #### A weekend visit Very clean and a good size for 6 people. The beds were comfortable, except for the pullout sofa bed. The rooms need a desk/dresser to put your items on and there should also be a chair in each room. ##### Mary C. Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Connie F. 5 Nov 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Girls trip cheaper than therapy Shopping 2.5 hours from home ##### Connie F. Stayed 2 nights in Nov 2023 ### 8/10 Good #### Karen J. 18 Aug 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice apartment The kids loved staying in a castle! The pool was great. Parking was easy. Nice property for a walk. We grilled by the lake and used the shelter. Very hard to get in and out of parking lot on to main road. Two accidents while we were there. The hallways had an unpleasant odor in them, but the apartment itself was great. ##### Karen J. Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Brian B. 7 Oct 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### As advertised plus great communication Property is run by a property management group, so communication was very timely and professional. They were wonderful to work with. The property was as advertised and clean upon arrival. Was a perfect solution for five of us to stay in and not be in multiple hotel rooms. Would highly recommend this spot and host ##### Brian B. Stayed 3 nights in Oct 2021 ### 6/10 Okay #### Linda D. 3 Jul 2024 Liked: Cleanliness, communication, location, listing accuracy #### Family wedding Bath towels too small No pool towels No hair dyer So so experience ##### Linda D. Stayed 4 nights in Jun 2024 ### 6/10 Okay #### Cassandra M. 8 Jul 2024 Liked: Cleanliness, location, listing accuracy Disliked: Check-in #### You need a different code for that Check in was ok until I have 6 people, carrying heavy things, waiting for me to punch in a code to get the door open. It didn’t work. Texting with support said that they were exchanging access devices and code didn’t work with current device. Then I need a different code for the room door and a different code to get into pool. I had to ask about how to get into pool and find the library and game room too. Plus the code to get in from garage only worked for certain doors. It was a pain! Please provide us with all the instructions and amenities at the start. We didn’t even know that we had to lock room door and only found that out by accident. ##### Cassandra M. Stayed 2 nights in Jul 2024 ### 8/10 Good #### Jodi M. 2 Oct 2023 Liked: Cleanliness, communication, location, listing accuracy #### It worked well for us I was looking for something for 5-6 people so was very limited in choices. I found this and chose the three bedroom over the two bedroom which we were glad we did. They use a third party for check in and communications after booking and there is no other choice. I did not want to agree to their marketing of my information “agreement” but it was the only way to get to the check in information. The place was very clean, plenty of towels, reliable wi-fi, nice kitchen. The master bedroom had a kind of hammering or knocking noise all night which kept waking us up - maybe some mechanical system? It was hard to tell. The two smaller bedrooms were very warm even though the master bedroom was very cool. One of the bedrooms did not have venting. So the doors to both of those bedrooms had to be left open. Having two bathrooms was great. It worked for our short stay but I think I would not like that particular unit for an extended stay. ##### Jodi M. Stayed 1 night in Sep 2023 ### 8/10 Good #### Jordan B. 10 Feb 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Enough room for all. ##### Jordan B. Stayed 8 nights in Dec 2024 ### 10/10 Excellent #### Anita S. 27 Dec 2024 Liked: Cleanliness ##### Anita S. Stayed 5 nights in Nov 2024 ### 8/10 Good #### Felicia s. 29 Sept 2022 Liked: Cleanliness, location, listing accuracy Disliked: Check-in, communication #### Apartment nice/communication horrible Hello! Being a business owner, I would never want to leave anyone a bad review. I did have some concerns and I hope you can clear some things up. Upon arrival the door did not open. I e-mailed you. No immediate response. I called and an afterhours service/security didn't have a clue how to assist. Instead, they said I did not fully complete the onboarding. I said, if I did not complete the onboarding process then why am I able to get in the room??? I waisted so much time when I had other things to do trying to get an answer. Once I finally connected with you, you mentioned I could use any door with that code. Had the afterhours/security people stated that, it could have saved so much time. I was not impressed with being asked "why" I was staying hours before check in. This should have been resolved prior to my stay, not the day of. I am not sure whom I am speaking to now but I would like to know if you are part of a corporation or an individual that owns this unit? I would also like to know why there is such a significant delay in responses? My last text was not even responded to. After all of this, I never got a "how can we make this experience better" nothing! I am not one to try to get anything free. I paid for additional time to check out when as a courtesy that could have been waived. The place was beautiful, the app is nice but communication definitely has an opportunity! Kind regards, Felicia ##### Felicia s. Stayed 4 nights in Sep 2022