photo by

Popular places to see in the area
Map Louis Campau Promenade Nw Grand Rapids MI 020 3564 5165

Get an overview of this hotel4-star Grand Rapids hotel in Heartside, walk to Public Museum of Grand Rapids

Collecting Nectar Points

Popular property highlights

Free WiFi
Restaurant
Swimming pool
Business centre
Laundry facilities

Location

Located in Heartside, this spa hotel is within a 5-minute walk of DeVos Performance Hall and Public Museum of Grand Rapids. Gerald R. Ford Museum and Grand Rapids Art Museum are also within 10 minutes.

Hotel features

A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site.

Room amenities

All 337 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and 24-hour room service are standard, as are Smart TVs with cable channels.

JW Marriott Hotel Grand Rapids

235 Louis Campau Promenade Nw Grand Rapids MI 49503

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, JW Marriott Hotel Grand Rapids features an indoor pool and a spa tub. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to A 24-hr business centre, a limo/town car service and meeting rooms. Event facilities measure 1428 square feet (129 square metres). This business-friendly hotel also offers a 24-hour fitness centre, a sauna and spa services. Parking is available on-site at a surcharge.

JW Marriott Hotel Grand Rapids is a smoke-free property.

  • Express check-in 
  • Use of nearby fitness centre (discount) 
  • Bar/lounge 
  • Lift 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Spa treatment room(s) 
  • Porter 
  • Express check-out 
  • Meeting rooms 6 
  • Restaurant 
  • Coffee shop or café 
  • Free WiFi 
  • Dry cleaning/laundry service 
  • Self parking (surcharge) 
  • Steam room 
  • Sauna 
  • Limo or Town Car service available 
  • Valet parking (surcharge) 
  • Smoke-free property 
  • Conference space size (meters) - 129 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Luggage storage 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • 24-hour business centre 
  • Conference space size (feet) - 1428 
  • Concierge services 
  • Gift shops or newsstand 
  • Shopping on site 
  • Laundry facilities 
  • Spa tub 
  • 24-hour fitness facilities 
  • Total number of rooms - 337 
  • Number of floors - 23 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Multilingual staff 
  • Fireplace in lobby 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Air conditioning 
  • Phone 
  • Bathrobes 
  • Refrigerator 
  • Minibar 
  • Cable TV service 
  • Blackout drapes/curtains 
  • Free bottled water 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Free weekday newspaper 
  • Designer toiletries 
  • Desk 
  • Hair dryer 
  • Daily housekeeping 
  • In-room safe 
  • Iron/ironing board 
  • Smart TV 
  • Netflix 
  • Pay movies 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Separate bathtub and shower 
  • Slippers 
  • Turndown service 
  • Room service (24 hours) 
  • Free WiFi 

Where to Eat

Full breakfasts are available for a surcharge.

JW Marriott Hotel Grand Rapids has a restaurant on-site.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site 
  • Golfing nearby 
  • Hiking/biking trails nearby 
  • Kayaking nearby 

Spa Services

The on-site spa has massage/treatment rooms. Services include massages, facials, body wraps and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at 2:00 AM

Minimum check-in age is 21

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Only service animals are allowed
No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for full breakfast: USD19 for adults and USD8 for children (approximately)
  • Self-parking fee: USD19.00 per day
  • Valet parking fee: USD29.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • JW Marriott Hotel Grand Rapids
  • JW Marriott Grand Rapids
  • Grand Rapids Marriott
  • Marriott Grand Rapids

We should mention

Children aged 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


Sorry, we seem to have had an issue loading our review content. Try again?

Top Positive Review

Top Positive Review

Top Critical Review