The temperature controls didn't work. They did get them fixed the next day. It was one of the more expensive hotels downtown but had minimal space in the bathroom.
Comment from Hotel Management
14-Nov-2016 by Caitlin, Hotel Management
Erica, I am so sorry to hear that you were disappointed with your stay at the Holiday Inn Grand Rapids Downtown. We hope to have the opportunity to serve you again, and serve you better, in the future. Travel tip: Our King Executive rooms offer much more floor space AND bigger bathrooms! Safe travels!