Ratings based on 846 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-May-2017
Retro looking Pearl Street Grill is overpriced for the quality of food they put out.
Comment from Hotel Management
22-May-2017 by Caitlin, Hotel Management
Thank you for posting. I am so sorry to hear that you were disappointed in our onsite restaurant! We hope you will return to give us another opportunity to serve you. Safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveller from indiana

Perfect location

Posted 14-May-2017
Right off the highway Walking distance to downtown Nice area Friendly helpful staff I recommend this hotel
Comment from Hotel Management
17-May-2017 by Caitlin, Hotel Management
Thank you for your recommendation, Chris! We hope to welcome you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Apr-2017
The breakfast at the restaurant was excellent! We didn't use any of the other facilities pool etc so I can't comment on those.
Comment from Hotel Management
17-Apr-2017 by Caitlin, Hotel Management
Thanks so much for posting! I'm so thrilled to hear that you loved our cooked-to-order breakfast at the Pearl Street Grill during your stay. We hope you'll visit again!
3 out of 5
by William

Posted 27-Mar-2017 on Hotels
We stayed two nights for a weekend getaway. The hotel was clean and the staff was pleasant. We ate at the hotel restaurant for breakfast one morning. The restaurant staff was courteous but spread thin. There were a few booths that hadn't been cleaned and the food was greasy. With the open kitchen design, you are in clear shot of the staff shouting to each other. Overall we thought that the property was nice but overpriced.
3 out of 5
by kay

Stressfull

Posted 27-Mar-2017 on Hotels
Our reservation got messed up. Our room was suppose to be $158 as part of a wedding party. It was actually $225. They said we had 2 rooms reserved, we didn't but ended up paying for a second (at $225) and let my son have it. They the front desk called up 15 minutes before we were to be at our venue and asked us to switch rooms. We could not due to the time. It added stress, being the mother of the groom.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to downtown.

Posted 21-Mar-2017
Stayed here for a concert. Was close enough for us to walk. Wish out room would have had a mini fridge tho.
Comment from Hotel Management
24-Mar-2017 by Caitlin, Hotel Management
Thanks for posting! I'm so glad to hear that you loved our convenient location to all of the concert venues downtown! Next time you book, we do have several different room types that offer both refrigerators and microwaves, usually at just a $10 premium. We also have a limited number of microwaves and refrigerators upon request at check-in that can be delivered directly to your room! We hope you'll visit again - safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveller

Miranda Lambert Concert

Posted 21-Mar-2017 on Orbitz
Pros: The staff and the hot water!
Location: There are museums near-by and plenty of brew pubs.
The hotel staff, Will at the front desk and Becca in the hotel restaurant, were very personable and helpful. Our visit was just an overnight visit and we would stay here again. If you're looking for a hotel with immediate hot water, this is the place, it was awesome!
2 out of 5
by A verified traveller

Don't stay after a concert !

Posted 21-Mar-2017
Lot's of very drunk and loud people after a concert ... convenient walk for drunks to stay!
Comment from Hotel Management
24-Mar-2017 by Caitlin, Hotel Management
Thank you for posting, and please accept my sincerest apologies for the disturbance you experienced due to noisy guests during your stay. We strive to provide a positive experience for all of our guests, and I am sorry to hear in your case we missed the mark. We hope you will visit us again so we can show you your experience is an exception. Safe travels!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Mar-2017
The hotel was clean and located in a great area with many restaurants and museums within walking distance. We were a little disappointed and felt that their advertising on Expedia was misleading as they said breakfast was included in our stay, but it was not. There also was no microwave or mini fridge in the room.
Comment from Hotel Management
26-Mar-2017 by Caitlin, Hotel Management
Thank you for posting! We do offer different rates based on what is most important to our guests. We offer a breakfast package as well as reservations without breakfast. We also have several room types that have microwaves and refrigerators already in the room! If you decide after booking that you would like a refrigerator, we also have a limited number available upon request at check in!
2 out of 5
by A verified traveller

This traveller left a rating score only Posted 01-Mar-2017 on Hotels