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This is a nice hotel just off the Interstate so pretty laid back, but close enough to drive to everything in the area and downtown Grand Rapids. It's a great alternative to a typical airport hotel. Hotel staff are very friendly and helpful, rooms are perfectly fine and hospitable. They have treats ...
Hotel was great except it needs 2 elevators. When the staff was cleaning rooms we had to juggle with 3 housekeepers on the elevator.
Very friendly staff. Downtown, close enough to walk to Van Andel Areana by street or Sky Walk. Room was a king with a view - looking out at Grand River.
Nice Hotel, Very good experience, Very clean, Great staff, met all of my needs, the only thing I was disappointed about was the fact that the rooms where not great for people with disabilities.
I have stayed here before and found it to be very accommodating; this time was no different. The only issue is that you might have to park at some length from the entrance. With inclement weather, that means an unpleasant walk through the rain/snow. Food is decent and the staff are friendly.
Nice hotel and staff... Only reason it didn't get a 5 star was the fact that the elevator and stairwells smelled really bad & I'm not sure why. I was happy that the room did not smell and was fine! Good place and value! I would stay there again. :)
If it wasn't in the process of being remodeled this hotel would of received all 5's! The remodeled rooms seem larger because the furniture fits well. Our room had a fridge and microwave, always a plus. The bathroom was largest I've been in, for a double queen room. Clean, bright and white. The breakfast ...
I was told when i made my reservation that there would be parking for my 25' RV. The person told me on the phone that RV's and Tractor Trsilers park there all the time. He lied to me. There is on parking for RV'S let alone a Tractor trailer. Thank you to Jacob on your staff he made an area out of ...
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