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Indoor pool
Pool
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens

Guest reviews

4.3 out of 5 Excellent
496 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Business Services
Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationJohn Ball Zoo6 min drive
Popular LocationRiverTown Crossings Mall6 min drive
Popular LocationMillennium Park7 min drive
AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)24 min drive

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  • Standard Room, 1 King Bed, Bathtub

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Bathtub
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor
  • Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

    4.1/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave, Ground Floor (with Sofabed)

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Refrigerator & Microwave, Ground Floor (with Sofabed)
  • Suite, 1 Queen Bed with Sofa bed, Bathtub (with Sofabed)

    3.8/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuite, 1 Queen Bed with Sofa bed, Bathtub (with Sofabed)

About this area

Grandville

Best Western Plus Grand Castle Inn & Suites Grand Rapids West is located in Grandville. Gerald R. Ford Museum and Public Museum of Grand Rapids are cultural highlights, and travellers looking to shop may want to visit RiverTown Crossings Mall and Downtown Market. Looking to enjoy an event or a match while in town? See what's going on at Van Andel Arena. Spend some time exploring the area's activities, including golfing.
Visit our Grandville travel guide
View in a map
Popular Location

What's nearby

  • John Ball Zoo - 6 min drive
  • RiverTown Crossings Mall - 6 min drive
  • Millennium Park - 7 min drive
  • Gerald R. Ford Museum - 8 min drive
  • Downtown Market - 8 min drive

Getting around

  • Grand Rapids Station - 8 min drive
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.) - 24 min drive

Restaurants

  • Grandvilla Restaurants - 9 min walk
  • Osgood Brewing Co. - 11 min walk
  • Rainbow Grill - 14 min walk
  • Bangkok Taste - 3 min drive
  • Culver's - 4 min drive

About this property

Best Western Plus Grand Castle Inn & Suites Grand Rapids West

Hotel in Grandville with spa tub and 24-hour front desk
Along with a spa tub, this smoke-free hotel has conference space and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. All 88 rooms offer free WiFi and free wired Internet, plus coffee/tea makers and TVs with satellite channels. Free local calls, hairdryers and ironing boards are among the other amenities that guests will find.
Best Western Plus Grand Castle Inn & Suites Grand Rapids West offers 88 forms of accommodation with coffee/tea makers and a hairdryer. Premium satellite televisions are provided. Bathrooms include a combined bath/shower unit.

This Grandville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include a spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Care Clean (Best Western)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free RV/bus/truck parking
  • Electric car charging station

Things to do

  • Hot tub
  • Swimming pool

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Meeting rooms
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property – January 2018
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens

Bathroom

  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in between 3 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
It is property policy that all guests must wear a face mask within public areas of the property.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Days Inn Grand Rapids Grandville
Days Inn Rapids
Days Inn Rapids Hotel
Days Inn Rapids Hotel Grandville Grand
Days Inn Grand Rapids/Grandville Hotel Grandville
Days Inn Grand Rapids/Grandville Hotel
Days Inn Grand Rapids/Grandville Grandville
Days Inn Grand Rapids/Grandville
Days Grand Rapids/Grandville
Best Western Plus Grand Castle Inn Grandville
Best Western Plus Grand Castle Inn
Best Western Plus Grand Castle Grandville
Best Western Plus Grand Castle
Best Western Plus Grand Castle Inn Grand Rapids West Grandville
Best Western Plus Grand Castle Inn Grand Rapids West
Best Western Plus Grand Castle Grand Rapids West Grandville
Best Western Plus Grand Castle Grand Rapids West
Best Plus & Suites Rapids West
Days Inn Suites Grand Rapids/Grandville
Best Western Plus Grand Castle Inn Suites
Best Plus Grand Rapids West

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Grand Castle Inn & Suites Grand Rapids West and receive a full refund?
Yes, Best Western Plus Grand Castle Inn & Suites Grand Rapids West offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Grand Castle Inn & Suites Grand Rapids West cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Best Western Plus Grand Castle Inn & Suites Grand Rapids West?
As of 25 Oct 2020, prices found for a 1-night stay for 2 adults at Best Western Plus Grand Castle Inn & Suites Grand Rapids West on 1 Nov 2020 start from £77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Best Western Plus Grand Castle Inn & Suites Grand Rapids West have a pool?
Yes, this property has a pool.
Is Best Western Plus Grand Castle Inn & Suites Grand Rapids West pet-friendly?
No, pets are not allowed at this property.
How much is parking at Best Western Plus Grand Castle Inn & Suites Grand Rapids West?
Self-parking is free at this property.
What time is check-in at Best Western Plus Grand Castle Inn & Suites Grand Rapids West?
Check-in is from 3 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Best Western Plus Grand Castle Inn & Suites Grand Rapids West?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Best Western Plus Grand Castle Inn & Suites Grand Rapids West located?
Situated in Grandville, this hotel is 2.8 mi (4.5 km) from RiverTown Crossings Mall, and within 9 mi (15 km) of Van Andel Arena and Downtown Market. Gerald R. Ford Museum and Public Museum of Grand Rapids are also within 9 mi (15 km).
4.3
Excellent
5 - Excellent
280
4 - Good
130
3 - Okay
48
2 - Poor
21
1 - Terrible
17

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

2/5 Poor

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
The property was basically a not-so-humorous comedy of errors. There was no hot water for our entire 2-night stay, the beds were hard, the crazy barndoor-style bathroom door did not lock and did not provide any privacy, a light switch was broken, the "breakfast bag" was basically garbage, and the requirement to reserve the pool was annoying and unnecessary. The only redeeming qualities were that at least we did not pay much, the location was good for our purposes, and there was a large television that worked well.
Stayed 2 nights in Oct 2020

1/5 Terrible

Travelled with family and small children
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old industrial part of town. Room was dirty. We checked in and checked back out. Managers are refusing to give a refund. We have little kids. The bathroom had hair all over in it and the newly renovated barn doors on the bathrooms don’t latch shut. My one year old would have loved to play in that toilet.
Stayed 3 nights in Oct 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, property conditions & facilities
This day was as good as it could be with the COVID-19 pandemic and All.
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet stay. Great staff. Would stay again.
Stayed 1 night in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The room was very nice and clean. The hotel staff was very kind and helpful. The lobby was very nice and the hotel was close to everything I needed in that area.
Stayed 1 night in Aug 2020

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