Ratings based on 1,153 Verified Reviews

4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Grosse Pointe, Mi.

Very good location in Grand Rapids.

Posted 06-Apr-2017
We had a wonderful stay. Very good restaurants located within. Very convenient especially with the bad weather we had, you really never need to leave! Everything you need is located within including restaurants, coffee shop, shopping, pool and workout area. Very beautiful place with efficient staff. We would love to come back!
5out of 5
by Joseph L

This traveller left a rating score only Posted 24-Jan-2017 on Hotels
1out of 5
by A verified traveller

Loud...

Posted 16-Jan-2017
Over priced. It was extremely loud,there was a party in the next room, until three am..
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, lots to see and do

Posted 08-Jan-2017
We visited The Amway for my husband's birthday. It was clean and comfortable. I was a little disappointed in their pool, they used to have a much nicer pool area.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 06-Jan-2017 on Hotels
5out of 5
by Holli M

Beautiful and Convenient

Posted 01-Jan-2017 on Hotels
Our room was a beautiful corner room with a great view. The staff was very helpful and curtious! Our friends even commented on how nice everyone was and how nice our room was too!
5out of 5
by Kristy

Great hotel! Clean and Inviting

Posted 27-Dec-2016 on Hotels
Great stay at the hotel, kid friendly and lots to explore. The kids loved seeing all of the Christmas decorations and the lights in the city during Christmas! The only thing that I was aware of when booking was that there is $24 charge for parking. Wasn't aware of that charge until I received the charge to my bank account.
4out of 5
by rachael

This traveller left a rating score only Posted 24-Dec-2016 on Hotels
5out of 5
by Keith

Fantastic Hotel

Posted 24-Dec-2016 on Hotels
Loved the connecting tunnels went to see a concrete and did not have to walk in the slush outside.
5out of 5
by David

best hotel in midwest

Posted 24-Dec-2016 on Hotels
Great hotel, great people, great food