Ratings based on 1,164 Verified Reviews

4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveller

Nice, but expensive

Posted 14-May-2017
The hotel itself is set up to be incredibly fancy, which makes finding anything confusing. Overall it is a nice place, but not entirely worth the expense.
5 out of 5
for Everyone
by A verified traveller


Posted 28-Apr-2017
Always a nice stay! Consistently a nice place for a getaway.
5 out of 5
for Everyone
by A verified traveller from Grosse Pointe, Mi.

Very good location in Grand Rapids.

Posted 06-Apr-2017
We had a wonderful stay. Very good restaurants located within. Very convenient especially with the bad weather we had, you really never need to leave! Everything you need is located within including restaurants, coffee shop, shopping, pool and workout area. Very beautiful place with efficient staff. We would love to come back!
5 out of 5
by Judith

Amway Grand a Great Place to Stay

Posted 27-Feb-2017 on Hotels
We love staying at the Amway Grand Plaza. The lobby reminds us of the grandeur of earlier times. We chose to stay in the older section of the hotel. Our room was nicely furnished in a traditional style, but was relatively small by American standards. It was clean and comfortable.
5 out of 5
by andy

This traveller left a rating score only Posted 26-Feb-2017 on Hotels
2 out of 5
by doug

Posted 21-Feb-2017 on Hotels
No signal on a lot of channels....peeling paint in bathroom...uncomfortable furniture...no river view like I signed up for.... Not what I expected.....stayed in better holiday inns
3 out of 5
by A verified traveller

Disappointing Stay

Posted 20-Feb-2017 on Hotels
Late check-in, slow luggage delivery
5 out of 5
by Maureen

Grand rapids

Posted 19-Feb-2017 on Hotels
Beautiful hotel!! The staff was very friendly, the city was walkable and had lots to do!!
5 out of 5
by Leonard

Room 336 at the Amway Grand Pantlind

Posted 15-Feb-2017 on Hotels
We liked everything except the bathroom set-up. This room has two separate rooms for the Basin & Mirror and a shower-tub room. We won't stay in 336 again.
5 out of 5
by Robert

This traveller left a rating score only Posted 09-Feb-2017 on Hotels