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When we visit Grand Rapids, we always stay at Hawthorn. The facility is dated and not being well maintained but still has nice accomodations for extended stay. Nice hot breakfast and dinner(Mo-Th)
Good location near freeway access and Meijer Gardens.
I don't normally review hotels but after the very helpful staff brought toothpaste to our room in the morning (which we had forgot), I had to give them some love.
We checked in around 8pm. The staff was fast and friendly. Our room was clean and had some extras like an couch in a separate area. The little kitchenette was handy. The pool and breakfast were ready early and since we are earlybirds we liked that
Lobby remodeling meant the continental breakfast wasn't available, although there were coffee and muffins. For the inconvenience we were offered (without asking) for an upgraded room and the room was very nice.
We pulled up to valet parking and friendly faces. The bellhop brought our bags up and helped us find a place to eat. Amazing service!
First time we have traveled with our dog, and it was easy. Staff was friendly, room was clean and breakfast was good.
This hotel is only 2.7 miles from Gerald Ford International Airport. Was a little disappointed with the room. There were what appeared to be cookie crumbs on the top of the television and some kind of talc powder on the carpet in front of the sink. It made me wonder what else wasn't cleaned up.
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