Search Hotels Near Grand Paradise Waterpark, Collins

"Big mistake. It was the only option due to graduation ceremonies causing all hotels to be booked solid, except for the motels where you park in front of your room. I’m not sure if it was roaches or bedbugs, but I took a video of one crawling on the top of my wife’s sheet while she was sleeping. I still haven’t told her, but got her up immediately. No light in the bathroom, housekeeping attempted to enter the room at 7:30 AM unannounced, and the list goes on. I’ve been a business traveler most of my life and I’ve always heard about bedbugs, but never met one until this morning. I spoke to Housekeeping on the way out and they apologized profusely for attempting to enter my room. I believe them when they told me that it was a mistake.When I checked in around 9 PM last night, the clerk at the front desk was dealing with about five hostile clients for various reasons. I felt really bad for him, but he kept his composure. As a lifelong retailer myself, this is clearly a management problem, not a staff problem, so I tipped the front desk associate $20 simply for keeping his cool. He wasn’t his fault that the room keys only worked about 25% of the time, and that there’s apparently an inadequate budget for any repairs. Unless there’s a sign outside that says, “under new management“ I would avoid this hotel like the plague. Yes, I understand that this is a budget-friendly hotel, but bedbugs are unacceptable at any price, at least in my opinion."

"Everything was great . Staff Joshua was very nice and helpful. I would definitely recommend this property."

"The staff was helpful and our room was fine but the rest of the hotel was dirty. Breakfast was fine."

"Pleasant staff and clean. However, Bathroom needs some maintenance or replacement. "

"It was very quite. The staff was very friendly. I loved the cookie."

"Everyone was very polite and helpful"

"I Loved My Stay Staff very Friendly and Helpful"

"Room was ok. Had plenty of towels. Breakfast was good. Staff were friendly, however had to wait a long time to check out."

"Appreciated the wifi. There was no breakfast, there was a pool....a scary unusable pool. The ice bucket in our room was dirty. Great bed. Nice size room. My husband tripped on the high side of the shower/tub and fell. There was no facial tissue in the slot in the bathroom. We did not get fresh towels until i went downstairs and asked the mgr. The ice machine on the 2nd floor didn't work. The elevator smells.funny. the front person didn't answer the bell for 10 minutes when we arrived. The phone number on the nearby biz cards had a bad number. Had to call aarp to call and wake him up. We only had one room key"