Indoor pool, open 9:00 AM to 11:00 PM, pool loungers

Reviews of Rodeway Inn Columbia Mall Loop

2 out of 5
Rodeway Inn Columbia Mall Loop
3300 30th Ave S, Grand Forks, ND

Reviews

8.0

Very good

Rating 10 - Excellent. 345 out of 1000 reviews" "
Rating 8 - Good. 375 out of 1000 reviews" "
Rating 6 - Okay. 161 out of 1000 reviews" "
Rating 4 - Poor. 88 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Erika

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Everything is very outdated. No extra blankets. Service at the front was rude. One bed in the room had a crator in it....completely shot in the middle. Walls are super thin. Not enough breakfast options. All in all, just needs to be updated!
Stayed 2 nights in Apr 2024
Response from Rodeway Inn Staff. on 21 Apr 2024
Dear Erika, we would like to apologize for the issues during your stay. Thanks for your feedback. It will help us to fix issues and make improvement. We hope that you will give us another chance to serve you better in the near future.

6/10 Okay

heidi

Travelled with family
Ran out of coffee at 9 am.. eggs were sitting in water
Stayed 2 nights in Apr 2024
Response from Rodeway Inn Staff. on 16 Apr 2024
Dear Heidi, we would like to apologize for the coffee machine issues during your stay. It was unfortunate that machine broke down during breakfast hours. We tried our best to resolve issues by bringing coffee from outside. I hope you will give us another chance to serve you better in the near future. Thanks for your feedback.

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Rodeway Inn Staff. on 16 Apr 2024
Dear Enrique, we are glad that you had enjoyed your stay with us. Thanks for your feedback. Thanks for staying with us. We hope to see you again in the near future.

8/10 Good

Jonathan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly nice hot tub easy checkin
Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff. on 16 Apr 2024
Dear Jonathan, we are glad that you had enjoyed your stay with us. Thanks for your feedback. Thanks for staying with us. We hope to see you again in the near future.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a bit worn down but rooms were clean.
Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff. on 16 Apr 2024
Dear Jennifer, we are glad that you had enjoyed your stay with us. Thanks for your feedback. Thanks for staying with us. We hope to see you again in the near future.

2/10 Terrible

Paula

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff. on 16 Apr 2024
Dear Paula, we noticed you were not happy with your stay. Could you please tell us about the issues you had during your stay. It will help us to make improvement. Thanks for staying with us. We hope you will give us another chance to serve you better in the near future.

6/10 Okay

Brandie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Office on 10 Apr 2024
Thank you for staying with us and thank you for taking the time to complete our online survey.We hope to see you again in the near future.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Rodeway Inn staff. on 8 Apr 2024
Dear Marie, we are glad that you had enjoyed your stay with us. Thanks for your feedback Thanks for staying with us. We hope to see you again in the near future.

6/10 Okay

Rheal

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hoy tub broken would be nice to have been told or discounted
Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff. on 4 Apr 2024
Dear Rheal, thanks for your feedback. Sorry that one of the tub was not working during your visit. We could not fix it on time due to the part was not available in town. It has been fixed now and we are in process of adding one more brand new hot tub. Hope you would give us another chance to serve you better in the near future.

8/10 Good

William

Travelled with partner
Liked: Staff & service, amenities
Well, we found a pair of pink panties on the office chair that was tucked under the desk. It was a surprise when we got home when my wife informed me they were not hers. I had collected them with our dirty clothes before checking out.
Stayed 2 nights in Mar 2024
Response from Front Desk on 2 Apr 2024
Thank you for staying with us. We apologize for the clothes left behind in your room from a previous guest. We hope to see you again in the near future.

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, quiet, staff was friendly. The breakfast room was great, had a little of absolutely everything.
Stayed 1 night in Mar 2024
Response from Front Office on 2 Apr 2024
Thank you for staying with us and thank you for great review.We hope to see you again in the near future.

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, staff & service
It's a comfortable room. There's construction through the day because they're adding a new hot tub. Rooms could use an update. Not a fan of carpeting in hotel rooms. No counter space in the bathroom.
Stayed 1 night in Mar 2024
Response from Rodeway Inn staff on 29 Mar 2024
Dear Cheryl, we are glad that you had enjoyed your stay with us. Sorry for the inconvenience due to the construction. Thanks for your feedback. Thanks for staying with us. Hope to see you in the near future.

8/10 Good

jayan

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and closer to shopping areas.
Stayed 2 nights in Mar 2024
Response from Rodeway Inn staff on 29 Mar 2024
Dear Jayan, we are glad that you had enjoyed your stay with us. Thanks for your feedback. Thanks for staying with us. Hope to see you in the near future.

4/10 Poor

Jessica

Travelled with family
Disliked: Staff & service
We booked 2 nights and a severe winter storm was coming in so we tried to cancel the 2nd night when we checked in. The front desk staff said we needed to contact Expedia so we did. We were told they would send an email requesting approval. Later we were told by hotel staff they had not yet been contacted and since we were paying Expedia it needed to be approved by Expedia before they could approve it. Expedia told me just the opposite and then said they never got a reply from the hotel so we were told to check out by 11am so we would not be told we never checked out. So we did and had to find things to do from 11am-5pm because of the reason we were in that town (activity was at 6 and planned to leave town at 8pm due to incoming weather that night). In the end we never received approval for canceled night and had to pay for both nights even with the attempts of canceling.
Stayed 2 nights in Mar 2024
Response from Rodeway Inn staff on 29 Mar 2024
Dear Jessica, we would like to apologize for the issues. We had many guests like you had to leave day or two earlier due to the bad weather forecast. With the permission of the third parties they all were able to leave without penalties.. In your case we were not contacted by your booking agency.

10/10 Excellent

Charlene

Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff. on 21 Apr 2024
Dear Charlene, we are glad that you had enjoyed your stay with us. Thanks for your feedback. We hope to see you again in the near future.

6/10 Okay

Krystal

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Rodeway Inn staff on 29 Mar 2024
Dear Krystal, we are glad that you had enjoyed your stay with us. Thanks for your feedback. Thanks for staying with us. Hope to see you in the near future.

4/10 Poor

Theo

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was very dark and staff were not available for several minutes to check us in. After check in we noticed there were several things not cleaned in our hotel room including soap left in the shower, dirty towels pretending to be clean, tv not properly working, and lamps were not able to turn on. It was a very gloomy room. The only upside was the comfy rooms. I will stay elsewhere from now on. Pool area was ok. Hot tubs were being replaced and that’s about all. Breakfast was average. Thankfully I had leftovers from the night before.
Stayed 1 night in Mar 2024
Response from Front Office on 28 Mar 2024
Thank you for taking the time to complete our online survey. I would like to apologize for failing to exceed your expectations. Your feedback is very important to us to make improvements to ensure we offer an exceptional experience for our guests in the future.

6/10 Okay

Elaine

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Rodeway Inn staff on 29 Mar 2024
Dear Elaine, we are glad that you had enjoyed your stay with us. Thanks for your feedback. Thanks for staying with us. Hope to see you in the near future.

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and clean.
Stayed 2 nights in Mar 2024
Response from Front Office on 26 Mar 2024
Thank you for staying with us and thank you for taking the time to respond to our online survey.We hope to see you again in the near future.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Front Office on 26 Mar 2024
Thank you for staying with us and thank you for the great review.We hope to see you again in the near future.

10/10 Excellent

Jennefer

Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff. on 16 Apr 2024
Dear Jennefer, we are glad that you had enjoyed your stay with us. Thanks for your feedback. Thanks for staying with us. We hope to see you again in the near future.

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up
Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff. on 25 Mar 2024
Dear Rory, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you in the near future.

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older building, but is was clean. Staff were very pleasant as we checked in late. Breakfast was also not bad either. Would stay here again.
Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff. on 25 Mar 2024
Dear Judy, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you in the near future.

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money spent
Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff. on 25 Mar 2024
Dear Rene, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you in the near future.

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing. Pool hours were 9am until 11 pm. Very convenient. Very convenient location. Great staff. Variety for breakfast.
Stayed 2 nights in Mar 2024
Response from Rodeway Inn Staff. on 24 Mar 2024
Dear Eleanor, we are glad that you had enjoyed your stay with us. Thanks for your feedback. Thanks for staying with us. We hope to see you again in the near future.

4/10 Poor

Cody

Travelled with group
Liked: Staff & service
We didn’t like that our tv only worked one night and there was no ventilation or the ac didn’t work
Stayed 3 nights in Mar 2024
Response from Rodeway Inn Staff. on 18 Mar 2024
Dear Cody, I would like to apologize for the TV and AC issues. And yes unfortunately we do not have ventilation in our rooms. Thanks for your feedback. Hope you would give us another chance to serve you better in the near future.

8/10 Good

Josh

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice hotel, cozy stay. Friends of ours had no working fan or TV, but good otherwise. We had no issue.
Stayed 3 nights in Mar 2024
Response from Rodeway Inn Staff. on 18 Mar 2024
Dear Josh, we are glad that you had enjoyed your stay with us. Thanks for your feedback. We hope to see you in the near future.

2/10 Terrible

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Older property but clean and staff very friendly . Didn’t use or visit the pool area so can’t comment on those facilities. Breakfast and choices were decent .Just stayed one night would stay again .
Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff. on 18 Mar 2024
Dear Marianne, we are glad that you had enjoyed your stay with us. Thanks for your feedback. We hope to see you in the near future.

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service
Nice place. Comfortable beds. Good coffee and breakfast.
Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff. on 18 Mar 2024
Dear Timothy, we are glad that you had enjoyed your stay with us. Thanks for your feedback. We hope to see you in the near future.

10/10 Excellent

Lawrence

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Rodeway Inn Staff. on 18 Mar 2024
Dear Lawrence, we are glad that you had enjoyed your stay with us. Thanks for your feedback. We hope to see you in the near future.

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe
Stayed 2 nights in Mar 2024
Response from Rodeway Inn Staff. on 18 Mar 2024
Dear Ray, we are glad that you had enjoyed your stay with us. Thanks for your feedback. We hope to see you in the near future.

4/10 Poor

Maria

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Rodeway Inn staff. on 11 Mar 2024
Dear Maria, thanks for staying with us. Please let us know what we could have done better to make your stay more comfortable. We hope to see you again in the near future.

6/10 Okay

tiffiny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine. it was clean and they bake delicious cookies there I do not like Expedia and will likely not use them again. I need a place to review them since I emailed them and they didn't respond.
Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff. on 9 Mar 2024
Hi Tiffiny, we are glad that you had enjoyed your stay with us. Thanks for your feedback. Thanks for staying with us. We hope to see you again in the near future.

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service
Nice enough.
Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff. on 3 Mar 2024
Dear Joseph, we are glad you had enjoyed your stay with us. Thanks for staying with us. We hope to see you in the near future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rodeway Inn Staff. on 3 Mar 2024
Dear Robert, we are glad you had enjoyed your stay with us. Thanks for staying with us. We hope to see you in the near future.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and check-out was handled by efficient and friendly staff. Breakfat selection was good. The pool and hot tub area is nice with plenty of tables and loungers and several hot tubs, as well as a kiddie pool.
Stayed 1 night in Feb 2024
Response from Rodeway Inn Staff. on 1 Mar 2024
Dear Mary, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you in the near future.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Terrace room to the hot tub was really nice to have. Check in and out was easy
Stayed 1 night in Feb 2024
Response from Front Desk on 28 Feb 2024
Thank you for staying with us and thank you for the great review. We hope to see you again soon.

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rodeway Inn Staff. on 27 Feb 2024
Dear Nicole, we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to see again in the near future.

6/10 Okay

Robert L

Stayed 1 night in Feb 2024
Response from Rodeway Inn Staff. on 27 Feb 2024
Dear Robert, we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to see again in the near future.

4/10 Poor

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rodeway Inn Staff. on 27 Feb 2024
Dear Dave, I noticed you gave 2 out of 5. Could you please tell us what went wrong with your stay. It will help us to improve our service and quality. We hope to hear from you. Thanks for staying with us. Hope you will give another chance to serve you better in the near future.

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Its close to all shopping .
Stayed 3 nights in Feb 2024
Response from Rodeway Inn Staff. on 20 Feb 2024
Dear Michelle, we are glad that you had enjoyed your stay with us. Thanks for staying with us, Hope to see you in near future.

6/10 Okay

Donna

Travelled with partner
I liked the room and people working there. What I didn’t like was that the hot tub was too small and then broke down.
Stayed 3 nights in Feb 2024
Response from Rodeway Inn Staff. on 20 Feb 2024
Dear Donna, we are glad that you had enjoyed your stay with us. Thanks for your feedback about hot tub, We are in process of fixing second one and getting brand new third hot tub. I am sure during your next trip we will have three hot tub in working condition. Hope to see you soon.

8/10 Good

Lisa

Stayed 2 nights in Feb 2024
Response from Rodeway Inn staff. on 20 Mar 2024
Dear Lisa, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you in the near future.

10/10 Excellent

menzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rodeway Inn Staff. on 20 Feb 2024
Dear Menzie, we are glad that you had enjoyed your stay with us. Thanks for staying with us, Hope to see you in near future.

8/10 Good

Al

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hot tub’s were not operating. Only one was in use and was full of kids most of the time. And wasn’t very hot either.
Stayed 2 nights in Feb 2024

4/10 Poor

Kathryn, Grand Forks

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff
Stayed 1 night in Jan 2024
Response from Smiley Thakker on 30 Jan 2024
Dear Kathryn, I would like to apologize for the issues you had during your stay with us, Thanks for your feed back. It will help us to improve our quality and service. Hope you would give us another chance to serve you better in the near future.

4/10 Poor

Kathryn, Grand Forks

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heat in room bc it was broke and no house keeping. Staff was rude n not helpful
Stayed 1 night in Jan 2024
Response from Smiley Thakker on 30 Jan 2024
Hi Kathryn, I would like to apologize for the issues, Thanks for bringing to our attention.

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say anything bad about this place!
Stayed 1 night in Jan 2024
Response from Smiley Thakker on 27 Jan 2024
Dear Bruce, thank you very much for your generous words. Thank you very much for staying with us. Hope to see you in near future.

6/10 Okay

Melissa

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Very close location to the mall and shopping /food. Pool was basic, but hot tub very small ("4 person max" ), rooms quite outdated and bed not comfortable.
Stayed 1 night in Jan 2024
Response from Karie P on 23 Jan 2024
Thank you for taking the time to do our on-line survey. Your feedback is very important to us. We hope to see you again in the near future.

10/10 Excellent

Harold

Stayed 1 night in Jan 2024
Response from Rodeway Inn Staff. on 12 Feb 2024
Dear Harold, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you again in near future.