Fair hotel with some rude staff
When we booked originally, a friends flight may have been delayed. It was 23 hours before our reservation and the man I spoke too was rude and would not change date or allow us to cancel. Thankfully, the amazing staff at Expedia refunded the amount. We mistakenly rebooked the same hotel the next night, and were charged an extra $20 for our party. This was nowhere on the website so Expedia refunded the $20. It seemed like it was added after our compliant however. The wifi was horrible and the breakfast was not great, coffee virtually undrinkable and the "orange juice" was a kool aid type drink- revolting. There are many other decent budget options in Flagstaff, I wouldn't chose this again or recommend.