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Rating 10 - Excellent. 1567 out of 1808 reviews" "
We really like this place. We are wandering a bit and after staying here for a few nights decided to come back on our way through town. The rooms have been really nice.
Kurt
Stayed 1 night in Apr 2024
10/10 Excellent
Kevin
15 Apr 2024
Kevin
Stayed 5 nights in Apr 2024
Response from Ann, Front Desk Supervisor on 16 Apr 2024
We are glad you enjoyed your stay.We hope to see you again soon.
This is an older but well taken care property. Its classy, clean and very large. Has a Sinclair gas station literally on the premises. We were in Lodge 3 (last building) overlooking the park/trail and it was so peaceful and silent at night. The rooms are average size and comes with a microwave, mini fridge, coffee maker etc. The bathroom was very fancy with a deep tub enclosed in all glass with two sinks and private section fir the toilet. Front desk employees were very nice and professional. We will definitely stay here again on our next visit to Flagstaff.
Ed
Stayed 1 night in Apr 2024
Response from Michaela, Guest Service Agent on 15 Apr 2024
Thank you for your generous review! We're so glad to hear you enjoyed your stay. We appreciate your feedback and look forward to your future visits.
The staff was very friendly and helpful. The hotel itself was very well maintained and kept up. The room was very nice and quiet. The amenities and atmosphere were outstanding. I highly recommend and will be back next time in this area!
Pat
Stayed 1 night in Apr 2024
Response from Gabriella on 11 Apr 2024
Thank you for your review. We are delighted to hear you enjoyed your stay with us and our property. We hope to see you again in the future!
Body dispenser not filled. Burnt out bulbs in bathroom
Roger
Stayed 1 night in Apr 2024
Response from Michaela, Guest Service Agent on 12 Apr 2024
Thank you for your feedback. We are sorry about the housekeeping and maintenance issues you experienced with your room. In the future, please notify the front desk regarding any issues so we may make your stay more comfortable. We hope you choose to visit us again.
My view certainly wasn’t what they showed on the website instead It was view of the parking lot. The TV went on at 4:30 in the morning somehow ( I didnt ever turn it on ). From then on I kept hearing the in and out doors that join the two buildings clicking and knocking and making noise for the rest of the morning. I had a ground floor corner unit that was basically in an intersection between two buildings and the parking lot. Terrible sleep, so I cut my hike at picture Canyon short and went to a movie to have a nap before driving any further.
robert
Stayed 1 night in Apr 2024
Response from Gabriella - Guest Experience Manager on 8 Apr 2024
Thank you for your review. I sincerely apologize that your stay was not up to standards. We do offer quiet rooms that face the forest and courtyard instead of our parking lot side of the property. As for the TV turning on, I will have our maintenance team take a look at it. We do hope we can invite you back to our hotel again in the future. If you'd like, you may call me at the hotel and I would love to speak to you more regarding a future complimentary stay.
Nice grounds and decent rooms. We had a broken hair dryer that we brought to the front desk for a replacement at 8am. They did not have one but said they would get one to our room. We reurned to our room after a full day of sight-seeing at 8pm and still no hair dryer. Contacted front desk again and they still had no dryer. Finally got one about an hour later.
David
Stayed 2 nights in Apr 2024
Response from Beck on 6 Apr 2024
We are so happy you enjoyed the property and the rooms. I'm so sorry for the inconvenience, that is not to our standard and we will let our manager know. We hope to see you again soon.
It’s right next to a freeway. It was fine though overall. Sort of dated but clean. My first exposure to the staff was a younger man at font desk who asked if I preferred a 2nd or 1st floor room. I asked what the difference in the rooms was and he replied “one would be higher up than the other.” Appreciated that valuable insight.
David
Stayed 1 night in Apr 2024
Response from Ann, Front Desk Supervisor on 5 Apr 2024
Thank you for your comments. They are seen by our management staff for training purposes.We do hope you consider staying again in the future.
Upon check-in, no on at the front desk initially for approximately 4-5 minutes.
Housekeeping should refill all bathroom products, ie shampoo, body wash...if youre supplying the products, after every customer.
William
Stayed 1 night in Apr 2024
Response from Beck on 5 Apr 2024
Hi thank you so much for your feedback. We are so sorry for the wait during check in. We will also speak with housekeeping over double checking the supplies in the bathroom. Thank you for your time. We hope to see you again.
Thank you for the review. We are glad to hear you enjoyed your stay with us. We would love to know what was your favorite part of the stay! Please feel free to visit soon!
We loved our room, so clean & spacious. The staff was so attentive. Only issue we encountered was no light outside by the hot tub at night. They were just filling the pool for the season so should be good to go for April guests.
Sherry
Stayed 2 nights in Mar 2024
Response from Michaela, Guest Service Agent on 31 Mar 2024
Thank you for your generous review! We're glad to hear you enjoyed your stay. We hope to see you again in the future.
10/10 Excellent
Maria
Travelled with partner
30 Mar 2024
This places is beautiful, quiet I loved my Arizona trip even more thanks to the stay
Maria
Stayed 2 nights in Mar 2024
Response from Ann, Front Desk Supervisor on 30 Mar 2024
We are glad you enjoyed your stay.We hope to see you at another time.
Excellent food, friendly staffs, very clean and big room with closet, nice bathroom and double sinks. However the bed is too soft and feels scratchy to the skin, not very comfortable.
TONI
Stayed 1 night in Mar 2024
Response from Ann, Front Desk Supervisor on 30 Mar 2024
We are glad you enjoyed the hotel.I am sorry to hear your bed was too soft and the bedding was scratchy. Your comments are seen by our management staff.We hope you will come back again.
We try to stay here every time we come through Flagstaff. Great hotel!!
Karen
Stayed 1 night in Mar 2024
Response from Gabriella - Guest Experience Manager on 29 Mar 2024
Thank you for your review. We are pleased to hear that you enjoy staying at Little America Hotel when you come through Flagstaff. We look forward to your next visit.
10/10 Excellent
Kathryn
28 Mar 2024
Kathryn
Stayed 1 night in Mar 2024
Response from Ann, Front Desk Supervisor on 18 Apr 2024
Thank you for staying with us.We hope to see you again soon.
The room we stayed in was large and updated. I personally like the bathroom. Very clean and modern looking type. Didn’t really engaged with the staff since we came at night already. The only thing she said was how to get to our lodge. Didn’t feel any welcomeness from her. Other than that it was a great hotel.
cecilia
Stayed 3 nights in Mar 2024
Response from Gabriella - Guest Experience Manager on 28 Mar 2024
Thank you for your review. We are delighted to hear you enjoyed your stay at our property. I want to apologize that you didn't feel as welcomed as you should have felt. We do hope to see you again in the future.
The reviews for this hotel did not lie. The room was very spacious and well appointed. The restaurant was very nice. Would not look for another place to stay if we came through here again.
Kurt
Stayed 2 nights in Mar 2024
Response from Ann, Front Desk Supervisor on 25 Mar 2024
We are glad you enjoyed your stay.We hope to see you again soon.
Stayed here last in 1988, but feels very modern and beautifully maintained. Very pleased with the dining and breakfast staff. Room very quiet and comfortable and had divided bathroom so flexible use. Walk in shower was terrific.
Margaret
Stayed 2 nights in Mar 2024
Response from Michaela, Guest Service Agent on 24 Mar 2024
Thank you for your review! We are glad to hear you enjoyed your stay. We hope you choose to stay with us again soon.