Ratings based on 4,636 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Mankato, MN

Very nice facility!!

Posted 28-Mar-2017
Pros: Pool and hot tubs were excellent. Wish it was warmer outside to enjoy the beautiful pool area more.
Location: Grand Canyon is a must!
The hotel was in a great location. Parking was convenient. We loved the warm, heated pools. Very nice facility!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Mar-2017
Staff was incredibly friendly and the service was above and beyond the standard!
Comment from Hotel Management
27-Mar-2017 by sales department, Hotel Management
Hello, Thank you for choosing Best Western Premier Grand Canyon Squire Inn. We're happy to hear you enjoyed your stay; your comments are appreciated. We hope you'll come visit us again. Have a wonderful day!
5out of 5
Recommended
for Everyone
by A verified traveller from mn

Posted 26-Mar-2017
Great customer service. Convenient to attractions
Comment from Hotel Management
27-Mar-2017 by sales department, Hotel Management
Hello, Thank you for choosing Best Western Premier Grand Canyon Squire Inn. We're happy to hear you enjoyed your stay; your comments are appreciated. We hope you'll come visit us again. Have a wonderful day!
3out of 5
by A verified traveller

First floor room felt dungeon-like.

Posted 25-Mar-2017
Small crack in bathroom sink. Hotel manager very gracious, though, and the concierge director (Richard) was very helpful in organizing events.
Comment from Hotel Management
27-Mar-2017 by Sales department, Hotel Management
Hello, please accept our apologies...we appreciate your comments and we'll look into the opportunities you've presented to us. Thank you for choosing Best Western Premier Grand Canyon Squire Inn. Have a wonderful day!
2out of 5
Recommended
for Everyone
by A verified traveller from Chicago, IL

Overpriced with Inconsiderate Staff

Posted 25-Mar-2017
Pros: We were excited to be very close to the Grand Canyon. It was conveniently located only 15 minutes outside of the park. Room was comfortable and clean
Cons: WAY overpriced - all additional costs should be stated on the website. Housekeeping should not be waking GUESTS up before 9AM. Wi-Fi was useless.
Location: Grand Canyon was conveniently located 15 minutes from the hotel. Surrounding restaurants were delicious!
This hotel was very pricey for a place most customers were solely using to sleep at when they weren't at the Grand Canyon. On top of the pricey room, breakfast was not included and was very pricey for a breakfast that is typically complimentary. We were excited to potentially use the bowling alley if the Grand Canyon weather did not cooperate, but bowling was, again, just another cost on top of everything else. After an exhausting day of hiking one day, we were woken up to loud knocking at 8:30AM for housekeeping. I have never needed to put the "Do Not Disturb" sign on before 9AM - thought it was a given to not disturb those on vacation so early. Wi-Fi was very slow and disconnected about every 20 minutes.
Comment from Hotel Management
27-Mar-2017 by Sales department, Hotel Management
Hello Katie, please accept our apologies...we appreciate your comments and will look into the opportunities you've presented to us. Thank you for choosing Best Western Premier Grand Canyon Squire Inn. Have a wonderful day!
5out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Excellent Staff!

Posted 24-Mar-2017
Pros: Hands down, the staff.
Location: There are many restaurants to choose from in the area and the Grand Canyon is the main attraction.
We really enjoyed our stay at the hotel. The check in was easy and the front desk staff was so helpful. Breakfast was also good and again the staff were very courteous. We forgot an important item in our room and Chris at the front desk, helped us locate it and find someone who could meet us in Flagstaff so that we did not have to drive all the way back to the Grand Canyon for it. The room was well equipped with a flat screen TV, fridge, microwave, tea/coffee maker. Really we could not have asked for more. There is a shuttle service to the Grand Canyon right outside the entrance so anyone who does not want to drive can use this service very easily.
Comment from Hotel Management
27-Mar-2017 by Sales department, Hotel Management
Hello, Thank you for choosing Best Western Premier Grand Canyon Squire Inn. We're happy to hear you enjoyed your stay; your comments are appreciated. We hope you'll come visit us again. Have a wonderful day!
4out of 5
Recommended
for Everyone
by A verified traveller from Lewiston, Idaho

Quiet room in large complex

Posted 24-Mar-2017
Pros: Big rooms, great location. Park shuttle service right in front of the hotel. Nice coffee service.
Cons: Please don't take away the hotel soap and shampoo everyday. It seems like such a waste!!!!
My sister and I enjoyed our stay while visiting the Grand Canyon National Park. our three nights were filled with great sleep,because it was so guiet.
Comment from Hotel Management
24-Mar-2017 by Sales department, Hotel Management
Hello, please accept our apologies...we appreciate your comments and will look into the opportunities you've presented to us. Thank you for choosing Best Western Premier Grand Canyon Squire Inn; we do hope you'll come visit us again. Have a wonderful day!
5out of 5
Recommended
for Everyone
by A verified traveller

Convenient location near GC south rim entrance.

Posted 23-Mar-2017
Conveniently located near entrance to GC park. Shuttle bus to park stops right outside hotel. Would stay here again.
Comment from Hotel Management
24-Mar-2017 by Sales dept, Hotel Management
Hello, Thank you for choosing Best Western Premier Grand Canyon Squire Inn. We're happy to hear you enjoyed your stay; your comments are appreciated. We hope you'll come visit us again. Have a wonderful day!
3out of 5
Recommended
for Everyone
by A verified traveller from NE Pennsylvania

Okay hotel close to Grand Canyon.

Posted 23-Mar-2017
Small rooms; lobby and restaurant were very nice. Basic amenities but great location.
Comment from Hotel Management
27-Mar-2017 by Sales department, Hotel Management
Hello, please accept our apologies...we appreciate your comments and will look into the opportunities you've presented to us. Thank you for choosing Best Western Premier Grand Canyon Squire Inn. Have a wonderful day!
5out of 5
Recommended
for Everyone
by A verified traveller from Minnesota

Loved it.

Posted 21-Mar-2017
Out door pool and hot tub were great even in cool temp. Indoor nice as, well. Bar restaurant loud music. Ok food. Bed we loved and decor. Plenty to entertain family. A bit pricey but then we had great location to the Grand Canyon.
Comment from Hotel Management
21-Mar-2017 by Sales dept, Hotel Management
Hello, Thank you for choosing Best Western Premier Grand Canyon Squire Inn. We're happy to hear you enjoyed your stay; your comments are appreciated. We hope you'll come visit us again. Have a wonderful day!