Ratings based on 4,319 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 26-Sep-2016
Pros: The staff were friendly and the bar had a good atmosphere. It was a So located very well for the village and canyon.
Cons: Bigger bedroom
Location: Very good
The room was a bit small and the air condition unit was very loud, too loud to leave on whilst asleep
Comment from Hotel Management
28-Sep-2016 by Lori, Hotel Management
Thank you for staying with us recently and for providing your comments. We are pleased that you liked our location near the Grand Canyon. We also thank you for your kind compliment of our staff.
4out of 5
by A verified traveller

Good location for South Rim activities

Posted 26-Sep-2016
Pros: Convenient location - nice rooms
Cons: Don't make us hang a parking tag with threat of being towed - although I expect in busy times the parking lot might get full.
Location: Convenient to South Rim. Eat at "We Cook" pizza and pasta down the street... really good.
Big hotel/motel in small town... front desk was business like.
Comment from Hotel Management
28-Sep-2016 by Lori, Hotel Management
We appreciate your business and thank you for your feedback.
2out of 5
by A verified traveller from Texas

Grand Canyon Best Western

Posted 25-Sep-2016
Pros: Not much!
Cons: Almost everything.
Location: Grand Canyon. There are many other motels in the same area, try them.
VERY small room. No place to open luggage. Air Conditioner did not work on arrival. Only some stations on tv worked. Long black hair seen when sheet was pulled down. No carts available to help get luggage in. No complementary breakfast. Furniture was worn. Worst Best Western I have ever stayed in. Expensive, $229 a night.
Comment from Hotel Management
28-Sep-2016 by Lori, Hotel Management
We appreciate your business and we are sorry to hear that we did not exceed your expectations.
5out of 5
by A verified traveller

Nice, close to Grand Canyon South entrance.

Posted 23-Sep-2016
Stayed in their "small" room. 3209. Was small but had everything we needed
Comment from Hotel Management
28-Sep-2016 by Lori, Hotel Management
We are glad that you had all of the amenities needed for your stay and appreciate your business. We hope that you will plan to visit us again sometime soon.
5out of 5
by A verified traveller from Ungedanken

Neu gebaut

Posted 18-Sep-2016
Wir waren im Gebäude 7000, das erst vor kurzem komplett neu gebaut wurde. Insgesamt wird das Hotel noch umgebaut und modernisiert. Leider war die Pool-Area wegen Bauarbeiten geschlossen, aber es gibt einen kleinen Jacuzzi, der nach der Wanderung gut ist. Unser Zimmer war neben dem Fahrstuhl und deswegen ziemlich laut, da der Maschinenraum direkt da war. Ansonsten war das Zimmer richtig gut! Großes, modernes Badezimmer mit Bodenebener Dusche, zweites Waschbecken im Zimmer, sehr bequeme Betten, groß. Sehr zu empfehlen. Fragt nach einem Zimmer im 7000er Gebäude
Comment from Hotel Management
28-Sep-2016 by Lori, Hotel Management
We appreciate your business and thank you for staying with us recently. We are glad that you were able to stay in our newer building and that you liked the room and the many amenities that we offer. We are sorry that our pool was not available at the time of your stay.
4out of 5
by A verified traveller from Scotland

Nice location near the Grand Canyon.

Posted 18-Sep-2016
Nice hotel & very close to the south entrance of the Grand Canyon. There are plenty of places nearby to eat.
Comment from Hotel Management
28-Sep-2016 by Lori, Hotel Management
Thank you for selecting our hotel for your visit to the Grand Canyon area. We are glad to hear that you liked our hotel and convenient location to the canyon as well as shops and restaurants.
4out of 5
by A verified traveller from Seoul

그랜드캐년 빌리지를 나와 조용한 곳

Posted 16-Sep-2016
Pros: 그랜드캐년 빌리지를 나와 조용한 곳이며, 차로 약 20분 내외의 거리에 있어 좋습니다. 또한, 길 건너편에 상점 및 음식점들이 있어 편합니다.
Location: 그랜드캐년 빌리지를 나와 조용한 곳이며, 차로 약 20분 내외의 거리에 있어 좋습니다. 또한, 길 건너편에 상점 및 음식점들이 있어 편합니다.
그랜드캐년 빌리지를 나와 조용한 곳이며, 차로 약 20분 내외의 거리에 있어 좋습니다. 또한, 길 건너편에 상점 및 음식점들이 있어 편합니다.
Comment from Hotel Management
28-Sep-2016 by Lori, Hotel Management
We appreciate you staying with us and providing your feedback. We are glad that you liked our location and the nearly shops and restaurants. Thank you for your feedback.
4out of 5
by A verified traveller from Tokyo, Japan

Large beautiful room!

Posted 16-Sep-2016
Room is large and bathroom is large and nice,too. We paid $13 for breakfast buffet, and it's delicious and worth to eat it!($13 per person)
Comment from Hotel Management
16-Sep-2016 by Lori, Hotel Management
Thank you for staying with us and providing your feedback. We are glad that you liked your large room. We are also pleased that you liked the breakfast buffet. It is a nice way to start out your day before heading to the canyon for hiking and exploring. We appreciate your review and thank you for your feedback.
4out of 5
by A verified traveller from PA

Nice standard 2 queen room.

Posted 12-Sep-2016
Desk attendants were courteous but not warm/friendly. Construction on site.
Comment from Hotel Management
12-Sep-2016 by Lori, Hotel Management
We appreciate your feedback and thank you for staying with us recently. We are very sorry that you felt our staff was not friendly. We strive to ensure that our rooms are clean and comfortable and that we are providing excellent customer service. We are sorry that we did not meet your expectations.
4out of 5
by A verified traveller

New, very spacious comfortable room.

Posted 08-Sep-2016
Great hotel with good restaurants. Even includes a bowling alley. Down side is a cost to everything including breakfast. No continental option. All pther Best Western hotels in several states we stayed at included full breakfast with room price.
Comment from Hotel Management
09-Sep-2016 by Lori, Hotel Management
Thank you for staying with us and for providing your feedback. We are glad that you liked our hotel and the various amenities that we offer. We are sorry that you were disappointed that we do not offer a complimentary breakfast. As a Premier hotel, we have an onsite restaurant as well and allow our guests to select what works best for them.