Ratings based on 4,402 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Florida

Posted 19-Jun-2018
Great location and very nice staff. Food was excellent.
4 out of 5
Recommended
for Everyone
by a verified traveller

Posted 18-Jun-2018
it was a real nice place to stay at the south rim of the canyon. The beds were a bit soft for us. other than that. It was a great place for the kiddos with lots to do.. and we were able to see ELK snacking outside of our hotel.
Comment from Hotel Management
19-Jun-2018 by Barbara Cote, Social Media Ambassador, Hotel Management
Thank you for staying with us and sharing your feedback. We appreciate you!
5 out of 5
by a verified traveller

Posted 17-Jun-2018
Great service and very clean well appointed rooms. Loved the Keririg coffee pot in room!
Comment from Hotel Management
19-Jun-2018 by Barbara Cote, Social Media Ambassador, Hotel Management
Thank you for staying with us and sharing your feedback. We appreciate you!
4 out of 5
Recommended
for Everyone
by a verified traveller

Friendly Staff

Posted 17-Jun-2018
Great people working at hotel. Beautiful place very nice interior and exterior.
Comment from Hotel Management
19-Jun-2018 by Barbara Cote, Social Media Ambassador, Hotel Management
Thank you for staying with us and sharing your feedback. We appreciate you!
5 out of 5
by a verified traveller

Posted 16-Jun-2018
Wonderful place to stay! Just a few minutes away from the Grand Canyon entrance and walking distance to the select restaurants and stores near by. Two relaxing and CLEAN pools and hot tubs to enjoy. Plus, at night, you can see elk in the courtyard if you're lucky! Amazing stay.
Comment from Hotel Management
19-Jun-2018 by Barbara Cote, Social Media Ambassador, Hotel Management
Thank you for staying with us and sharing your feedback. We appreciate you!
5 out of 5
by a verified traveller

Posted 16-Jun-2018
Comment from Hotel Management
19-Jun-2018 by Barbara Cote, Social Media Ambassador, Hotel Management
Thank you for staying with us and sharing your feedback. We appreciate you!
5 out of 5
by a verified traveller

Posted 16-Jun-2018
Dinner and breakfast we ordered was the best. It was a bit expensive, but sure was very good.
Comment from Hotel Management
16-Jun-2018 by Barbara Cote, Social Media Ambassador, Hotel Management
Thank you for staying with us and sharing your feedback. We appreciate you.
3 out of 5
Recommended
for Everyone
by a verified traveller

Posted 15-Jun-2018
Large, crowded hotel. Convenient location and competent staff. would recommend to anyone who needs basic accommodations. Parking was a challenge.
Comment from Hotel Management
16-Jun-2018 by Barbara Cote, Social Media Ambassador, Hotel Management
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. We apologize for letting you down and will work harder to provide better care.
4 out of 5
by a verified traveller

Posted 15-Jun-2018
Disappointed there was no complimentary breakfast
Comment from Hotel Management
16-Jun-2018 by Barbara Cote, Social Media Ambassador, Hotel Management
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. We apologize for letting you down and will work harder to provide better care.
3 out of 5
by a verified traveller

Posted 13-Jun-2018
air conditioning could not decide if it wanted to heat or cool,bed very uncomfortable
Comment from Hotel Management
16-Jun-2018 by Barbara Cote, Social Media Ambassador, Hotel Management
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. We apologize for letting you down and will work harder to provide better care.