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Ritz sets the standard on hospitality. Is never easy to understand the needs of a guest in the short time allowed by the circumstances and the management and staff is always present to respond and act in the proper way exceeding the expectation of each guest. We spend 5 splendid days in Madrid and ...
You can walk to the airport from the hotel and it has good bus and metro connections too. Close to a nice square with good choice of restaurants
Nice hotel. Staff are great, friendly & very helpful. Room services food is poor and generally the hotel lacks ambience in public areas. The pool room was so hot it was impossible to stay in there. On th up side it is a great location.
Generally a good hotel. Rooms are looking a tiny bit worn in areas, but nothing to be concerned about. I felt it was clean. Hotel front desk staff were pleasant, but might benefit from training in providing tourism advice. I don't think it is their fault as often when you live in an area you don't ...
This property located in a very beautiful location and has a two large pools . We had 3 bedroom apartment on top floor with the terrace and rooms were huge with a lot of storage. Great view of the pool! Would love to have more equipped kitchen, but we only stayed for 1 night , so it was not an issue. ...
A great hotel in very convenient location for exploring Madrid, next to Colon metro stop. On the edge of the upscale Salamanca neighbourhood. Exceptionally professional, friendly and helpful hotel staff. Impressive interior, including the lobby, hotel bar and other facilities.
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