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The staff is very professional, respectful and friendly. An excellent location is steps from the Plaza del Callao on the Gran Via. It has a terrace with 360º view. Spacious and well-equipped units. Spacious and clean bathrooms. I highly recommend it.
Excellent hotel on the Gran Via. Close to near by theatres, restaurants, cafes, bars, and shops. Also near to two Metro stations so getting around made easy. Didn't eat at the hotel so cannot comment on the food. There is a lovely comfortable lounge and a roof top terrace with views over the ...
I had stayed in this hotel before, so I picked it again for a 1 night stay in Madrid when taking an early flight back home. the guy that did my check in was so nice... he was concerned that I had to leave at 5 am without having breakfast so he arranged for me to get a box with some fruit, crackers ...
The size of bed I requested was subject to availability, so they could not provide a queen bed, they only had double beds, so I paid for an upgrade and for a reasonable amount I stayed in the MOST beautiful room in Madrid. Three windows overseeing the Gran Via from different angles. So spectacular ...
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