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From the very first minute we entered the hotel reception we experienced courtesy, friendliness and efficiency, as we've come to expect over the years. Every single one of the staff were wonderful to us. All the areas of the hotel were completely spotless and elegant. The bar was perfect for relaxing ...
I had stayed in this hotel before, so I picked it again for a 1 night stay in Madrid when taking an early flight back home. the guy that did my check in was so nice... he was concerned that I had to leave at 5 am without having breakfast so he arranged for me to get a box with some fruit, crackers ...
Staff helpful and pleasant. Jose in particular went out of his way to help us unlock a suitcase at a late hour of the night, when he did not have full staffing. Otherwise, comfy beds. But dimly lit rooms. Good overall.
Loved the vibe of this hotel, cool rooms and decor. Room was comfortable and clean. Great location, close to main attractions. Breakfast was good with lots of choice. Very reasonable price for the location and facilities.
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